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6,6 av 10 Basert på 44 vurderinger
Total vurdering
 
6,6 / 10
Rengjøring
 
6,5 / 10
Nøyaktig beskrivelse online
 
5,9 / 10
Oppfylte forventningene
 
5,7 / 10
Fasiliteter
 
6,5 / 10
Mat og drikke
 
6,1 / 10
Rom / leilighet
 
6,5 / 10
Service
 
6,8 / 10

Siste gjestevurderinger


9 av 10

+
Rent og fint, god mat.
-

Bekreftet gjest: 2022-09-03


7 av 10

+
Rolig
-
Fikk et pittelite dobbeltrom mwd kun ei seng , kjøleskap og et skrivebord i 1 etg og uten utsikt.

Bekreftet gjest: 2022-08-20


10 av 10

+
Supert opphold og fantastisk ekstra service , midt i blinken for oss
-

Bekreftet gjest: 2022-06-05


En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.


Totalvurdering

  • 4/5 Sovekvalitet
  • 3,5/5 Sted
  • 3,5/5 Rom
  • 4/5 Service
  • 4/5 Verdi
  • 4/5 Renslighet

53% anbefaler hotellet

565 vurderinger
Utmerket
 
195
Veldig bra
 
159
Bra
 
97
Mindre bra
 
59
Dårlig
 
55

Fem siste vurderinger

17.05.2019

av Vibeke S

Flott hotell

Flott all inclusive hotell, gjennomført oppussing i 2016. Tre forskjellige basseng, hvorav det ene forbeholdt voksne gjester. I tillegg fins to forskjellige barnebasseng med sklier og et eget basseng med større vannsklier. Poolbar med selvbetjening kaffe, brus,is, øl og vin fra 10-seint. Her kan du også bestille enkle lunsjretter fra fire forskjellige konseptbarer. Anerikansk/gresk/asiatisk/italiensk. Burgeren er helt grei, Gyros var ok, spaghetti bolognese standard Syden. Ellers er det buffet frokost, lunsj og middag. Mye god mat!! Minus for manglende skilting, ikke alltid like enkelt å gjette seg til hva maten inneholder.. trivelig personale og hyppig rengjøring. Det eneste vi savnet var et lekeområde for små barn, sklier/sandkasse eller lignende. Det er en miniklubb der unger kan måle, tegne og leke innendørs. Men det ble litt kjedelig for våre.

 
17.09.2022

av coraliedK8 Paris, Frankrike

Perfect place to stay

The hotel I've been able to book for my journey is exceptional. The rooms were tidy, very comfortable, and the staff are great. They went back and over to help make my stay fun. I highly recommend this hotel to those looking for the perfect place to stay while on holiday.

 
09.09.2022

av Sanco6662

Room does not match 4 stars!

16/08/2022-23/08/2022, room 1007. Kitchen - OK, alkohol - OK, but the room does not match the hotel category. The room was not prepared for living. Room on the ground floor, sad view from the window, dim light bulb in the bathroom, non-working air conditioner. This is a level of 2 or 3 stars, but definitely not 4 stars.

 
06.09.2022

av stameng2017 Abingdon, Storbritannia

Please avoid

We arrived at the final destination Rethymno residence around 09.30, a modern and very pleasant hotel. After filling in the arrival form at the hotel reception we were told to wait until 15.00 for check-in. I understood that this was the hotel's policy and waited for time to pass with several other arriving families for us (from different countries) to check in. At the appointed time, we were handed the key to room 1031, located in the farthest wing of the hotel, a room that did not even remotely meet the standards we had booked. (Superior Double Room) The room is very small as the area, the bathroom is extremely small, the curtain is torn, humidity and a slight trace of mold, the sheets and towels far from the white of a 4 * hotel complete the picture. The only fact that corresponded to the upper room was the bed for a third person. We went back to reception and told what we saw and that we didn't like the room and that it didn't match what we booked according to what we saw on the hotel website. We were asked to wait for the manager to come and sort it out. After the manager arrived, we were asked if we spoke German, and after we said we spoke English, we were told that it was the only room available and that the hotel was "full booked" and that there was nothing to do. The only possibility is to come on Monday, when the mass of tourists will be gone and we will be shown a few rooms to choose from. I want to expressly mention that the manager's attitude changed negatively after he saw that we do not speak German and after he consulted the accommodation sheet and saw that we are from Romania. Considering that we were the only Romanians staying in the hotel and that I did not meet any other Romanians in the hotel, I tend to believe that the attitude was discriminatory. The fact that I felt humiliated and disrespected is painful. Let's go back to the situation at the hotel, after the manager saw that I didn't accept the room and that I told them that I had no alternative until Monday but to sleep on the sofas at the reception or look for accommodation in the surroundings, I got the key from room 202, standard double room which looked several times better than the room offered as a superior double room and which I tentatively accepted until Monday when the manager promised to try to sort it out. 3 days later got our room Still no applogoies given and still worst customer service offered by what is called a manager

 
19.08.2022

av IrishBill3 Blakedown, Storbritannia

Disappointed

Stayed here past week. All inclusive- which apparently does not include the safety deposit box in your room?? ! Stayed at many 3, 4 and five stars all inclusive and NEVER had to pay before!!! To begin with we were told there wasn’t availability of one in our room ( strange as box there, just needed key?!) told them this is a problem for us and then We go back later to ask and they sell us the safety deposit for 12 euros? Other problems- no clean towels/ sheets for entire week but bed changed night before we came home?! Arrived early hours on a Thursday and apparently when you hand key back at 11am That’s the end of your all inclusive?? Weren’t leaving till 8pm!! So had 6 days of all inclusive only? Balcony handrail falling off, could never get sun beds round pool in day, Just not enough. Advertised as numerous restaurants but it’s just one and a small snack place at pool?!! Take it up with TUI doesn’t work for me- if you know they’re falsely advertising amenities, sort it out! We ate in hotel one time in evening and ate all meals out - at least at beach you could get a sunbed ( had to pay 7 euros but worth it). There were children climbing UP the water slides , no supervision from parents ( think slides were shut then) . On the plus side, there are some nice restaurants nearby and shops. Room was also really small and nothing like the photo of room on website!!