Gjestevurderinger

av Jan Erik K Oslo, Norge

Hyggelig hotell med svært god spisesal.

Noe rot innledningsvis da vi fikk tildelt en juniorsuite (604) hvor det støyet fra vannrørene. Byttet til nytt rom (554) sent første kvelden, og deretter virket alt bra. God og variert middagsservering. Fint basseng, men det er behov for å vaske og reparere mange solsenger. Rolig nattesøvn som vi satte meget stor pris på.

av 102bj_rnl Stange, Norge

Ok hotel God service

Vi har vært her en uke i desember 2019 Kort vei fra flyplassen Alle fly inn til Fu går over hotellet men helt ok Vi hadde ok velkomst og fikk rom i 3 etasje med hav og basseng utsikt Bra Ikke renhold første dagen og renholder går bare inn på rommet og starter uten å spørre :( Buffe restaurant med god mat Bra med forskjellige kjøtt retter Bra salatbar Selvbetjening på øl vin brus Bra. Fint bassengområde Ett basseng og boblebad med 25 gr Denne uka var det nok solsenger og ingen reservering 22 gr i skyggen Opp til 33 i sola En del skyer fram til Kl 1200 hver dag men 4 t sol er ok. Fin strandpromenade inn til byen Marked med vanlige boder Stille og rolig Takk for oss

av David H

Disappointing stay

Stayed at the hotel for a weeks holiday on an all inclusive package deal with Tui. Flight was delayed so arrived late at the hotel to be offered a glass of water and were told the restaurant was open from 22:30pm for an hour due to late arrivals. Declined to use the restaurant as we had just wanted to get checked in and get a quick drink from the bar due to a long day. Wanted a pint of draught Heineken which was on tap to be told it wasn't working and all they had in beer was Cruzcampo on draught or bottled Heineken which was non alcohol??. slightly disappointed we went to our room which was on the ground floor room 116. Room was okay and to be honest we had a small terrace facing the baby pool and gardens and a couple of sunbeds and a table with 2 chairs and the room was accessible to the main pools and restaurant and Toucan restaurant. Room had a fridge and was a nice size but had a nasty wallpaper repair by the sliding door. Hotel I believe is being refurbished according to several reviews but I didnt get to find out so I don't really know. We stayed here in 2008 with family and to be fair appart from the garden areas it is showing signs of dis-repair. Was informed on several reviews that the hotel did international branded drinks but I didn't witness this and the cocktails were pre made and put in plastic containers and ice added to plastic cups. Food was basically what you would expect with all inclusive and although the staff work very hard its basically luke warm and tasteless. The constant annoyance of a lad and girl entertainment team repeating silly noises on the microphone around the adult pool and playing silly water games reminded me of a throw back to 80's club 18-30 or more like club 18-80's !!. Alot of eldery people trying to have a week or two of rest and chilling out to be met by the constant bum bum bum music from its big speakers and vibrating our outdoor patio floor. I know we all like to please ourselves on holiday and we all like different things but this hotel is definitely not a 4 star but more a struggling 3 star if I was to rate it overall taking into account the poor maintenance in the rooms and tiles missing in the pools. Oh and I forgot to mention towelgate!!. People getting up at 06:00am to grab a broken sunbed and reserving with their towels and supervised pegs!. It wouldn't be so bad if these guilty ones used the pool whilst sunbathing but they just seem hell bent on being selfish and not letting anyone else have a go. I doubt whether this review will be published but I'm just stating the facts and a good company will take critism and hopefully turn it into something positive. Good point to mention was the cleaning of the rooms which was really good. I could go on and on but I will leave it up to you to decide whether I'm being picky or whether I have been fair. Thankyou anyway to all of the staff but I'm sorry we will not be returning.

av Explorer07476108960

Will not return

Not the best. Limited information upon arrival. No water in your room, expected to carry pint glasses of water to your room. Air con didn't work so given a fan. No privacy on balcony due to bar on end. Limited cleaning had to ask for room to be cleaned. Lots of tiny ants in the room. Food below average and tepid, entertainment poor. Towels removed from bed on 1st day after an hour when went out to get water and supplies. Watched 1 particular sos pool guy remove peoples towels and personal belongings and looking in their bags. Positives good location, stunning beach, nice pool. Brilliant indian close by the shivam. Stayed at elba carlota 4yrs ago which was far superior.

av Marjorie B Glasgow, Storbritannia

Wonderful Holiday!!!

Myself and my partner have just spent 7 nights at the Elba Sara Beach and Golf Resort in Caleta de Fuste. This is our 3rd vist to fuerteventura and our first in Caleta de Fuste. I can't fault this hotel at all. Wonderful staff who keep the hotel clean, tidy and are helpful and friendly, nothing is too much for them. The food was varied and plentiful. Every night there were different themes for food. All areas of the hotel were clean and tidy. Our room was on the 6th floor which had beautiful views over the sea. We went to the beach a few times and used the beds and parasol which is a cost of €10.50. We also made use of the electric scooters, you just download the app on your phone, scan and off you go, from our hotel to the marina it cost approx €6. I would definitely recommend this hotel to anyone who is thinking of a holiday in Fuertevenura. Beautiful Island, clean, friendly and warm.