En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.


Totalvurdering

  • 4/5 Sted
  • 4/5 Sovekvalitet
  • 4/5 Rom
  • 4,5/5 Service
  • 4/5 Verdi
  • 4,5/5 Renslighet

79% anbefaler hotellet

3243 vurderinger
Utmerket
 
1481
Veldig bra
 
1159
Bra
 
413
Mindre bra
 
114
Dårlig
 
76

Fem siste vurderinger

29.09.2019

av 102bj_rnl Stange, Norge

Fantastisk område med bra hotel

Vi var her en uke 21-28/5 2019. Hotellet ligger fint til på et flatt platå med trapp ned til stranda. Veldig fint og stort uteområde med flere basseng. Veldig flinke animation team og barfolk. Rommene er plassert i mindre enheter med fine gangveier rundt på området. Litt gåtid. Stillebassenget ved grillen var ikke stillebasseng Mye barn og bråk. Fin buffe restaurant. Pluss med cava til frokost og selvbetjening på øl og vin, brus. Vi gikk flere turer langs stranda og inn til Villamoura by. Fin tur på 45 minutter. Fint område. Vi kommer tilbake.

 
20.05.2022

av Mozopher89 Storbritannia

***The best kids animation team in Europe***

We visited as a family of 6 for 10 nights in May 2022 (just returned home) The hotel is lovely set over quite some space so some walking is needed if in a room set away from the main reception/pool/restaurant area. However that been said the hotel do offer a ride for you and luggage to your room upon arrival which is a nice touch. The hotel is very clean and the grounds are well maintained by ground keepers which are visible working daily. The food is good but could be more varied as after 10 days this obviously can become repetative. Now travelling with a 5 and 3 year old let's get onto the main bit! The hotel offer a animation team dedicated to the children and they are THE BEST I have ever witnessed! I have travelled to France, Greece, Spain, All Canary islands, Turkey, Egypt, Dubai and now Portugal. This animation team who are well and truly dedicated to the kids having the best of holidays (which also makes the parents holiday alot more relaxing) is surreal. From the outset team member Carol took to our kids amaizily, to the point she treated them like they were her own! My children can sometimes hold back and become shy in situations unknown to them however somehow thanks to Carol and her colleague Hugo they took to kids club and the other activities straight away. Every day they attended kids club doing a number of various activities which they loved every minute of and this fast became their favourite part of the day. This gave me and my partner some much needed chill time each day which was amazing. Carol deserves a gold medal for the work she puts into her job at this hotel. I've never witnessed such dedication in this industry. Hats off to everyone at this hotel that made our stay so enjoyable and we will be sure to return again next year!

 
19.05.2022

av inyangross Cornwall, Storbritannia

Shivering!

Booked through Easyjet in March so not expecting great weather. Hotel looks ok a bit pared back with no soft furnishings but to be expected with COVID but did not expect to be sitting inside the hotel in my coat to eat our meals or having to put lots of layers of clothing on to sit in the lounge and watch evening entertainment as it was too cold without this. No heating provided at all! When I enquired at reception was told that this is what it is like. We booked this hotel as it had an indoor heated pool but told on arrival that this was not available. Other staff said that the indoor had not been operational for a long time and there didnt seem to be anybody working on it during our stay. Staff were very accommodating and professional but the Management need to review their heating policy or lack of. First time to the Portugal and wont be returning. Our room was nice but we were woken 2 nights in a row with a disturbance in next doors apartment due to fault with electricity and told by staff who were outside our door being very loud that they were dealing with this. We told them to deal with it quietly and not disturb everyone else who were sleeping. Food was good, always something different to try and staff attentive. Entertainment staff were amazing and really tried to engage everyone in some form of activity.

 
17.05.2022

av amandaw480 merseyside

A relaxing week away

Just home from a relaxing week, staff are amazing and nothing is too much trouble, we spent most of the week around the main pool as the staff sing a song around it twice a day, it's very catchy and you end up with it in your head all day!! They then walk roundvsayig hello to every on its a lovely touch. They have Lots going on during the day but never pushy. The sunbeds and umbrellas are plenty full bit a lot f them are broken at the back and brolly don't stay up, could quite easily be sorted. Food was amazing, everything you could want from an all inclusive, and the win was very nice aswell. Its a shame they didn't give you a bottle to drink in the evenings it would save a lot of quieing at the bar.Room was very nice although beds a little hard for y liking but Airton worked well and shower was always powerfully and plenty of hot water. We had a superior large room right near th complex and its worth paying the extra tube nearer to everything as the other roos are a good walk away. There is a quieter pool at the back of the complex and it was nice to have the choice. Complex itself is massive and lovely to walk around. Evening entertainment was quite good on a few nights and hit & miss on others, but we always find that everywhere we go. No real complaints, we walked alog the beach one day to Villamora, tok 30mins i would definitely recommend, or the hotel has a shutte bus going each day .The complex has a great vibe and is clearly well run. We would return maye in a few years.

 
09.05.2022

av laurenj70 Leeds, Storbritannia

Exactly what we wanted

This hotel offered us exactly what we wanted: a beautiful, friendly place to relax with the option of getting involved in fun activities. The highlight had to be the entertainment team - they were amazing and had the perfect balance of encouraging people to get involved but respecting those who weren't interested. A particular shout out has to go to Carlos - I can't think of a time that you didn't have us laughing. The room and hotel in general was clean and modern with everything we could have needed. Glad we went at a time that wasn't crazy busy because we always had a choice of sunbeds- whatever the time of day. The beach is so close and beautiful, albeit down quite a few steps! The food was exactly as expected for an all-inclusive resort in Portugal and there was plenty of fresh food to choose from - constantly being replaced. I imagine longer than a week though and it would get a bit samey. Just wish with all that fresh fruit around they had actual juice to drink. The only area I think needs improvement really is 'The Grill' restaurant. It was a bit confusing because we weren't told what to expect - servers came around with food on trays which was basically the same food as the restaurant and there was about 5 mins delay between each dish. We ended up eating the fish by the time anything came around to accompany it - and not any real vegetarian options. Unless this changes probably not worth going to this place. Overall we had such a lovely time and made some amazing happy memories. Extremely grateful to the whole team. Wish we could have stayed longer!