Gjestevurderinger

av Tor L Trondheim, Norge

Dårlig Beach Bar

Vi tok sjansen på å spise lunsj her til tross for mange dårlige anbefalinger. Fant ut at alle dårlige anbefalinger er berettiget. Bestilte salat med brød, fink bare salaten. Brødet ble glemt. Bestilte også en sanwich som vi i det hele tatt ikke vet om vi får ennå. Har etterlyst den, men får ingen tilbakemelding fra kelner. Kjøpte også øl. Bestilte 0,5 liter men glasset vi fikk var knapt 0,4. Her prøver stedet å svindle gjestene. Styr unna dette stedet!

av ulysse2008 paris

Un resort de luxe dans un décor exclusif

Le medicane Daniel qui a dramatiquement balayé les côtes grecques ne nous a malheureusement pas permis d’apprécier totalement la magnifique baie de Koukounaries, dans l’île de Skiathos, où déjà Jacky Kennedy aimait se rendre. Cependant il faut remercier le personnel du resort d’avoir tout fait pour réouvrir les plages et effacer les dégâts de la tempête, et nous permettre de profiter de belles journées entre Koukounaries Beach et Banana Beach. Un ressort de luxe dans un cadre exclusif sur la route des Sporades. Beaucoup d’atouts mais un effort à faire sur la qualité du service.

av richardmarkc2022

Don’t do it to yourself …

We booked a junior suite with a private pool. We ended up abandoning our holiday after a week because this hotel is nothing like its advertising material suggests. No way a 5 star. Room was heading towards tatty. Outside poolside is clinical and unfurnished. Meal times at the hotel are chaos. Staff appear overwhelmed, untrained and uninterested. Complaining gets you nowhere, they’ve heard it all before. Left after a week and ended up with almost £3000 refund from the tour operator.

av Mobile60277616355

‘The customer is always right” does not apply here.

During our recent five-night stay at Elivi, my partner and I encountered a few very disappointing experiences that unfortunately affected our overall experience in Greece. The pre-arranged shuttle service from the airport, upon which we relied, arrived 40 minutes late without an apology. This delay left us feeling somewhat stranded, exacerbated by the absence of cell service for communication. Several fellow guests who were in the same situation resorted to taking taxis, despite being charged the full shuttle fee, which was disheartening. The general attitude of the staff towards the guests was way below any expected standard. A sense of disdain was palpable in the demeanor of many staff members when asked for assistance. This was most evident during a conversation at the front desk where, while expressing my concerns regarding the lack of communication about post-storm WiFi and beach access, I was met with argumentation rather than a supportive response. Furthermore, the manager's reaction to a simple request for assistance with calling a local hotel to say we had arrived was less than accommodating, making me feel as though my reasonable inquiry was a terrible inconvenience to him. One notable incident at the Nest restaurant involved a chef raising their voice at a patron due to an error in an order, failing to handle the situation with any professionalism. The breakfast selection, aside from an extensive array of cakes, left much to be desired, with cold and unappetizing eggs and bacon. Despite this, the breakfast staff, particularly Marina, were a commendable exception, providing a positive experience within an otherwise lackluster service environment. Although the rooms were pleasant, we found them to be overpriced. On a more positive note, the independently-owned bar adjacent to Grace was a highlight of our visit. In conclusion, while Elivi Hotel boasts a 5-star rating, in service I would be inclined to rate it closer to 2 stars at best. The disappointing encounters with the staff left us feeling regretful about the substantial investment made for our stay, ultimately tarnishing our overall impression of the beautiful Greek surroundings and leading us to reconsider future visits.

av Tobias N

Not a 5 star hotel

There are quite a few factors that lets this hotel down and definitely does not put this in a 5 star category. When we arrived our room was stinking of mould and had black mould in the shower area. When we complained and refused to take the room we were promised that they would clean it and we could have a temp room for one night. We said we wanted a different room which seemed to be a problem until a senior member of the management turned up and made it happen. We got a very nice room for one night and then moved to another room. The new room was very nice and smelled fantastic for 12 hours. They do have a problem with the drainage in general and the fact that the showers are located within the room and at the back wall where its hard to ventilate. The staff are young and can be arrogant. About half of them are very nice and helpful and the rest not so much! We had staff coming into our room without knocking on the door first ( so make sure to lock it) and the cleaning was very bad. We had a large dead bug on our floor for 3 days in a row. Not sure how they missed it because the rest of the floor was covered in water for hours after the cleaning staff had been there. One day we came back from the beach and discovered that the cleaning staff had broken our very large bathroom sink. A big piece of marble that should have been at the base of it was now dislodged. They just left it like this and we had to ask reception to get maintenance out to fix it. The hotel and the rooms are quite worn and could use a refurb. I know there was flooding and heavy rain a few weeks before we arrived but the rooms themselves are stained and worn. The hotel is not 5 star but the prices def are.. Eating or drinking in this hotel is pricey som bring the big wallet. We rarely ate at the hotel as the selection was very poor (might have been because of the end of the season?) There are a few better eating options down the road. The facilities at the lovely Banana Beach were also not very inspiring with poor expensive food and toilet facilities that were some of the worst I have seen. When leaving they offered transfer to the airport for 60 Euro when a normal taxi is 30 Euro or less... On the upside the location is fantastic with lots of great beaches. Breakfast was great. And the island is very nice. I would come back but not to this hotel!