Gjestevurderinger

Innlegg av KingHaytame Abu Dhabi, De forente arabiske emirater

Wonderful Stay!

I would like to express to you and your staff how much we enjoyed our stay at your hotel. I enjoyed your hospitality from the get go. Our first encounter was with Jordan at the front desk who treated us like royalty. From then on, every encounter with your personnel was excellent. Not to forget the breakfast at Saffron Restaurant that was to die for. As a hospitality professional, I know that to attain that level of service is true dedication to the industry. Keep up the great work. Once again many thanks to all of you especially Jordan who went above and beyond to make our stay memorable. Definitely going back as soon as I can.

Innlegg av dinig112021

It was very nice.

We loved everything there and it was fantastic. A very nice hotel with friendly people, amazing rooms and a beautiful area. We will a 100% come back here as soon as possible. Thank you for the amazing time.

Innlegg av FKEU Welgemoed, Sør-Afrika

Daylight robbers

Due to COVID we had to cancel our booking for which we got a confirmation in January 2021. End of February the Hotel just debited our credit card for a deposit. We then queried it and got two days later the information that the receptionist/ administration requested feedback from the accounts department. After I queried again that it is month end and they can not just debit funds via our credit card on a canceled booking. They need to refund us immediately! We waited now for a week to get an email, saying that they are very sorry and that they will refund us, it just takes up to 15 working days!!! Very upsetting, I definitely will not visit this Hotel and you should do the same if you are in support of my protest! Thank you.

Innlegg av emmerrony

Bad experience

No value for money. Feels like a 3 stars resort. The rooms where dirty at check in. There is no area for non smokers outside. Some restaurant are special but overpriced. In general i would recommend another hotel for your stay in Dubai.

Innlegg av akashkajul Jaipur, India

Just hotels for white people

If you are an Indian or South east asian avoid going here, usually i ignore these things but when somethings happen with your wife you tend to take actions. Since we are in Hotel Restaurant ( near aquarium entry gate)and we asked for a table lady told us its fully reserved till 11 i was okay and we stand there and some white people come and ask if they go in for pics he let them in , and then wife went on ask him for the same he said its only for reservations and i told him you just some people in , he replied dont me my job , and just a second other white guy got in without even asking he kept on stop him but he get away. And before all this we were having dinner in saffron restaurant being indian you have to obey all rules stay in line and even in line you cut they will rudely reply ( I understand my fault) , but when i am in a queue and standing in line how they serve other white guest first. I hope this hotel remembers Dubai tourism ambassador is an Indian actor. Such a shameful and disrespectful behaviour for such huge brand. Avoid this hotel at any cost not worth you dignity.