Gjestevurderinger

av Paul-Sovik Åkrehamn, Norge

Fantastisk

Et fantastisk herskapshus/slott. Herlig utsikt over byen og havet. Deilig hage til å trekke seg tilbake til på ettermiddag og kveld. Romantisk sted for par. Dårlig Wi-Fi dekning, men hva skal en med det på et slikt sted. Nyt roen i hagen med et glass vin isteden.

av niclloydhk Perranporth, Storbritannia

Disappointing - not what we’d hoped

Overall I was disappointed with our stay, considering this is a 5 star hotel. Positives: - the concierge and reception staff were very helpful and couldn’t do enough for the guests. They really are an asset to the hotel. - the rooms were spotlessly cleaned every day, the housekeeping staff were fantastic - the view from the grounds was lovely - car hire from organised by the hotel was good value and very convenient Negatives: - our room had a view over the carpark and despite booking for a whole week, we weren’t treated to a better position. We weren’t even able to guarantee a double room ahead of arrival, despite enquiring about this. - the aircon was noisy and behind the thick curtains so was only effective with the curtains open at night - the restaurant staff did not offer good service. We had to chase them to take our order every time and were quite rude at times - breakfast was poor value and the terms were a little confusing. The sausages and bacon were poor quality and the scrambled eggs were rubbery - there is no bar, no atmosphere if you just want a drink before dinner - the pool area is tiny and offered no waiter service - the wifi was patchy - the tv was slow and there was no way to connect via Bluetooth or cast from phone - the room had no floor length mirror - travelling to and from Malaga was more arduous than I’d hoped. Walking is a chore after the first couple of times so involves taxis. Even the scooter / bike hire points were a long walk. - local cafes and restaurants in the very close by area weren’t great quality Next time we travel to Malaga we will undoubtedly stay elsewhere, I would definitely not return to this hotel.

av Thomas M West Chester, Pennsylvania

Tremendous bargain! Wonderful castle!

Tremendous bargain! Wonderful castle! Spectacular views. Spacious rooms. Wonderful service. Lovely outdoor spaces. Truly wished we had stayed here longer. Only drawback location- need car/taxi to get to beach for most people, though you're in a quiet neighborhood and have lovely view of Malaga from atop a mountain

av 2OnRway Chester, New Jersey

Beautiful quiet location not far from town.

Elegant accommodation at beautiful location. Staff treated every guest special. It was nice to be in a quiet secluded location. It was easy to take taxis to and from town every day. Breakfast was wonderful.

av Cristiano V Belo Horizonte, MG

A disastrous 5 stars Ilusion

A Disastrous 5-Star Illusion If I could give zero stars, I would, as that's the treatment the "5-Star" deserves. This hotel claims to be a luxury destination but delivers an experience that barely scrapes the bottom of the barrel. Upon arrival, the ambiance of the hotel didn't quite live up to its 5-star promise. Though the staff were present and seemed to be trying their best, the overall atmosphere felt lackluster and uninspiring. The moment I entered the room, I was met with a blend of unsettling odors. A stale smell of cigarette smoke lingered in the air, accompanied by an unidentifiable musty scent. The wallpaper was peeling, revealing an unpleasant and damp layer beneath. The bed was a lumpy, uneven affair that made for an uncomfortable night's sleep. The pillows were thin and provided little support, leaving much to be desired. The bathroom left a lot to be desired as well. The amenities were sparse, consisting of a half-used bottle of 2-in-1 shampoo and conditioner and a single, hardened bar of soap. The towels were rough and worn, and the shower temperatures were inconsistent, making for an unpredictable and uncomfortable experience. The breakfast was a disappointing affair. The options seemed dated and unappetizing, with items such as stale cereal, rubbery scrambled eggs, and a questionable bacon substitute. The quality of the food was far from what one would expect from a 5-star establishment. The Wi-Fi was a source of frustration during my stay. The signal was weak and unreliable, which made it challenging to stay connected. When I inquired about the issue, it appeared that the problem was not a new one, and there wasn't much the staff could do about it. In conclusion, my stay was far from the 5-star experience I had anticipated. If you're seeking luxury, I would recommend exploring alternative accommodations. This hotel's offerings don't even reach the level of a 2-star establishment and leave much room for improvement.