Gjestevurderinger

av Mette N

Ferie

Fint hotell med alt for en rolig ferie, harde senger, flotte rom, jauzzier i rikt monn Men disse desverre nokså sliterne, maten god men litt dårlig med på fyll, Drikkevarene helt innafor, spa AVD veldig bra

av 1960Heidi Sande, Norge

Øde sted, men bra rom

Hit må du kun reise hvis du vil ha fred og ro. Romantic Fatasia Suites, var veldig bra. Bra renhold og flott med egne solsenger rett utenfor. Det var iskaldt i bassenget. Vi var litt uheldig med været, litt for mye vind og en del skyer, så det var litt kjølig. Måtte bruke jakke på morgen og kveld. Fin strandpromenade med trimapparater. Det var ikke satt ut solsenger på stranden. Den virket helt øde og forlatt. Ta dere en tur rundt øya og reis en tur til Morro Jable. Der var det flott. Skal vi tilbake til denne øya så reiser vi nok dit.

av stripa Oslo, Norge

Her ble vi bare 1 natt, maken til dårlig service av personale har jeg aldri opplevd.

Når minibanken i hotellet slukte kortet mitt, så var svaret fra hotellet at det ikke var deres problem. Takk for at guiden var der og fikk ringt sin sjef som strammet opp hotell ansatte. Når vi skulle hente håndklær i baren, ble vi fullstendig oversett til fordel for alle andre gjester. Vi var mor og datter solreiser sammen, og det virket ikke som om de var så veldig interessert i oss som gjester. Maten var et eget kapittel de få måltidene vi spiste, alt smakte fisk.

av 776justinet Torquay, Storbritannia

A wonderful place to relax and wind down

We came home yesterday after spending a gloriously relaxing week at the Romantic suites. It’s a beautiful complex of private chalets nestled amongst lush well kemp grounds. It’s a very tranquil setting so not for party animals and yes it is predominantly German/ Dutch and French but everyone was friendly and respectful of each other. Because it’s predominantly German so is the TV but we didn’t go to watch TV we downloaded a few bits before we came and watched them when we felt like it. The suites are lovely albeit dated in decor. They could do with a style refresh but they were very well maintained. I’m not quite sure about the glass wall looking through the bedroom to the bathroom. Lucky I was with my husband because if I was with a friend I might find it a bit alarming !! There’s a fridge which had fresh water in daily plus a safe for your valuables. The housekeeping was exceptional and a big thank you to Vanessa who was incredible and is a huge asset to the company. The pool was gorgeous despite it being freezing cold. It’s certainly character building taking the plunge but it’s worth it. We didn’t use the jacuzzis dotted around the grounds but lots of people did and they looked like they were enjoying their experience. My husband used the sauna quite often and found it to be very relaxing between 60-80 degrees. The food is all served in the sister hotel over the walkway. It’s pleasant enough. Breakfast was the best. We rarely went for lunch. Dinner had something for everyone. Most dishes were under seasoned but there was salt and pepper on every table and an array of herbs and spices if you wanted to add more flavour. It was perfectly acceptable for a 4 star hotel. Re the lunch time snacks served in the Romantic suites I would suggest you look at the quality that is being served. Compared to the main restaurant this area of dining all inclusive is very lack lustre. There are 5 items on the snack menu all of which are grim. After trying the cold, limp toastie and the frozen, stodgy calamari I thought I couldn’t go wrong with a salad the next day but sadly this was doused in vinaigrette and all the contents were fridge burnt. I gave up after day three and went to the mini market for a delicious fresh sandwich and the all important Lays crisps. There are some simple fixes here. A toastie or panini maker, a crepe machine ( I’ve got one at home and you don’t need to be a crepe artisan to use it) a jacket potato oven? Fresh salad? A selection of fresh sandwiches in a small cold cabinet. Maybe an air fryer they are all the rage nowadays. What about ice creams in a small freezer served between 3-4 pm maybe so it’s not too expensive for the hotel but a treat late afternoon. Small things but the quality does need looking into. If you are considering hiring a car then do it. I was terrified but had to hire one to get around the island. I’m glad we did. The roads are perfect and there was no pressure to go 100 miles an hour. We booked ours before we came through Payless cars. Very reliable and no hidden extras. Go on, be brave. The hotel has a car park plenty big enough for both hotels and most had a car. The small town is a 10 minute stroll from the hotel. It’s got everything you need including a large spar supermarket, a few fabulous restaurants/ cafes and a couple of extra little gift shops to buy souvenirs. It’s off the tourist track but head down to Moro Jable or up to Puerto De Rosario if you want to do serious shopping. We had the best week here and would not hesitate in booking again. The staff in both hotels were so friendly. They are multilingual so I don’t understand previous reviews about them not speaking English. As it’s a predominantly German resort of course they are more inclined to speak German as their second language but my schoolgirl French, Spanish and German plus a few well chosen hand gestures got us through the week with a few laughs along the way.

av talitha254 Merseyside, Storbritannia

Great hotel, very relaxing and had everything we needed!

We stayed at this hotel 3 - 13 March and had a great time. The staff are friendly and attention to detail was noticeable. Shout out to Adrian on reception who was really helpful to us! We stayed on an all inclusive basis and there was plenty of food choice at the buffets. I really liked the basket of gluten free bread etc during all meals. There is a Spar shop close to the hotel and a shop on site at the hotel. We stayed in Room 509 and enjoyed playing cards on the balcony at night. This hotel has everything you need although having a hire car was really good for us to venture out on some days. Overall would recommend to anyone looking for a relaxing break away :) a very nice environment!