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No drop in standards,
I returned to Sunrise with some concerns in these uncertain times, on arrival my concerns were quickly resolved,the safety measures put in place to protect guests and staff was first class, spraying your luggage,taking your temp,hand cleansers through out the resort, all staff wearing masks and face coverings in hot distancing, beds on pool and beach,constantly cleaning all areas, your rooms cleaned on request made the resort as covid free as possible,however with all these changes the standards had not changed still a place of natural beauty and ran by the most friendly,caring and professional staff on all levels, that makes you holiday special,the rooms are great and food is good with plenty of choice, if anyone has concerns about travelling the Sunrise helps to put them at ease.
Go to Rhodos! But find another hotel
I wouldn’t recommend this hotel. I was there with my boyfriend on “all inclusive” week as we searched for the first abroad holiday escape after the covid quarantine. The travel agency told us that each 4th or 5th hotel in Rhodos is opened, the rest is closed for the season and they’re on 40% of “normal” capacity. With the pandemic situation and the consequences it has on travel industry, I expected warmth welcome from the hotel stuff. I expected from them to be grateful that despite the pandemic some tourists came and act upon it. Sadly, it was the opposite. The sink and toilet seat in our room was broken, we asked for another room and we got declined several times eventhough it was obvious the hotel is not full. So we reached out to the lady from our travel agency and voila - we had new room in a minutes. The staff was unfriendly and we felt like we are not welcomed at all. After we changed the room, one morning there were 2 men on a ladder ON OUR BALCONY repairing something on the roof without telling us. Imagine going to the balcony in the towel and suddenly there are 2 strange man. Also there is no space for drying your wet clothes from the beach. The food is average and the amount of plastic they produce and don’t recycle is horrific - they put all drinks at the beach bar to plastic cups, everything is in plastic. I understand it for the hygiene reasons, but they could recycle it. The value for the money is not worth it, and I would definitely expect more effort despite the corona situation. Instead of equivalent hospitality they put all effort into extra charging money for apparently everything they thought of. Wouldn’t go to this hotel again...but the island is beautiful!!
We enjoyed very much our holidays in Sunrise beach hotel. Although there were some Covid restrictions everything was excellent. The staff was really helpful and nice, full of energy and smiles, especially ladies in restaurant. Food in the restaurant was delicious. There is a new part of the hotel resort with a wonderful pools. Only downsize of the hotel is that it is producing a lot plastic (from the bar) and not recycling..(probably also caused by Covid :( ) my suggestion is to have palstic cips with deposit.. I highly recommend Sunrise beacb hotel where we spent wonderful holidays!
Fantastic. Friendly .beachfront location .
You visit this hotel as a tourist and leave as family. My husband and i stayed here in room 201.1 from 9th -23rd october. Our second visit .cant thank everyone at this hotel for all their hard work . We arrived to a fantastic welcome. The whole reception team are so helpful and friendly thankyou,The hotel has made some great changes to the place , more sea view apartments. New entertainment area, new pools and next year the changes are going to be even better. Entertainment everynight, kids club and mini disco , the entertainment team were fantastic , daily activities , darts aqua aerobics/zumba. Food was fantastic with a great choice always fresh and cooked to perfection , fantastic chefs and restaurant staff. Beautiful beach bar with fantastic stellios to serve you your drinks .freshly made pizza twice daily , free icecream all day. Bar service was fantastic. A massive shout out to billy and lorenc. The new al a carte restaurant was beautiful with great service from pannos. Beach sunbed hire is €8 for 2 beds and a parasol and you get a voucher to recieve a free cocktail from the beach bar when you hire these .Blue bay group you have a fantastic team here. The views are amazing .set between 2 resorts with great transport service right outside the hotel to take you to some fantastic resorts in rhodes. A massive Thankyou to each and everyone of you for giving us a brilliant unforgettable holiday x
Fantastic place with fantastic staff
This was my second visit to the Sunrise this year and my fifth overall, the standard improves every time, my first visit in May the rooms had all been updated, the choices of food had improved, and work had started on a new block of rooms, pools and restaurant, having just returned for my 2nd visit WOW the new block is as good as any 5 star hotel I have stayed and there has been many, its adults only, with 3 new pools and many new rooms, and a Greek Fish restaurant with a beautiful sea views and amazing sunsets, in the main restaurant the food choices have again improved. The real stars of this hotel are the Staff they are definitely 6 star, I'm not going go try and name them all as I could not start to spell most of them, the guy in charge of the bars and restaurant, Palous, the two ladies in the main restaurant, the girls on the reception, the 2 guys on the pool bar, man who did the sunloungers on the beach, the manager Martina who I emailed requesting a beach side room which was granted, and the Beach bar staff father and so team Giannis and Stellios a great team and even better company, me been a lone traveller i always had someone to chat to whether it been owners, managers and all staff it was a pleasure to spend my holiday with them. This is an amazing hotel with amazing Staff