Gjestevurderinger

av SteveCath73 Cardiff, Storbritannia

Anniversary getaway

Ok so I'm a bit late writing this as we visited in the beginning of October for our anniversary but here goes. I'll start with the bad points to get them out of the way with. Don't be deceived by the photos, our view from our room was so bad I actually apologized to my wife. The bathroom is small, and the shower is tiny. I'm not saying I'm a small guy but I'm not that big either, showering was hard work. The bed was so hard that I struggled to get out in the mornings due to me back being in so much pain Our first day we went to the pool and sat under the canopies they had which looked lovely, but the smell of sewage was so bad we never sat there again (to be fair the smell wasn't exclusive to the hotel, smelt it a lot on our travels) The beach although is technically around 250m away it is owned by another hotel who do let you walk across to access other parts of the beach. We did try walking across the path but got told by security it was owned by the hotel and go back onto the beach. Location isn't too good, not much there but we did visit in October so maybe different during other months. Ok so the good points. Staff were brilliant, honestly, they made you feel so welcome and always made time to talk to you especially Stella and the fantastic young lady behind the bar who always had our Cuba libre poured as we were walking down the steps. Our first day the food wasn't too good and thought we would spend our holidays eating out, but it did actually improve as the weekend went on especially the desserts that were amazing. Even went back for seconds, I was on holiday so don't judge me. The cleaners were cleaning the room almost every day and even left me an extra pillow and left the blankets under the sheet I put there to soften the bed (sorry forgot to put the back when I left) Although there was only entertainment for a couple of the nights, we were there it was great. Good band one night and a great young singer on another. Met some great couples when we were there which made the holiday even better. Would I come again? Yes, probably but looking at the holiday prices for next year they maybe not

av terrisH6495IQ

Lovely holly

The hotel is a bit tired and in need of some tlc but the staff more than make up any shortfalls, Stella, Stavros and the rest of the staff are absolutely amazing,nothing was too much trouble, they were super friendly and so much fun.

av 556sharp60 Berwick upon Tweed, Storbritannia

Disappointing

The hotel website states that this hotel is a chic and elegant sanctuary, it is neither, nor is it 250m from the beach. We were very disappointed as the reality bears no resemblance to the photos on any of the travel company websites advertising this hotel. The lounge area is not set up as in the photos and the bedrooms are awful. We were not the only guests who requested a change of room. The first room we were given was awful, dark and dingy. We were offered an alternative which was a bit bigger and brighter and was better laid out. It had a better view, however the safety glass on the balcony was cracked which seemed to be the case in many of the rooms. The cleaning of the room was perfunctory. I dropped something and looked under the bed and fridge and the dust must have been there for some considerable time. The shower was hot and powerful but the bathroom and shower were tiny, there were no shelves to put anything on. The food was not great at all; very repetative and not lukewarm. The pool area looked nice and the pool bar was ok and at first look the sunbeds looked good, nice slid wooden frames, however the mattresses were filthy. We walked to the beach to find that the nearest sandy beach had been taken over by the Ikos Hotel, its sunbeds on this area of beach including an area saying adults only and there were signs saying private property and security guards very obviously patrlling the area. We walked along the boardwalk on the beach to the next hotel which also had sunbeds for use by their guests on the beach. Once past these hotels you were back to a pebbly beach but you could hire sunbeds here. I feel that the holidy companies adverts for this hotel are very misleading. Dassia itself was very rundown and had a neglected feel. On a positive note the staff in the hotel were friendly and helpful.

av mikejW3982SG

Something out of a nightmare

I'm not quite sure where to start, but I would say DO NOT TRUST THE PHOTOS! When we arrived we shrugged off the derelict and abandoned bars and shops lining the local streets, as this was not the fault of the hotel. We even shrugged the tiring facade of the hotel itself, we then received a warm response from the receptionist who advised us to grab some lunch before checking in which was nothing special but what you would come to expect from a all inclusive Buffett. We were met by a smiley Angelika one of very few positives about this hotel it didn't help also finding plastic string in my desert one evening. After check in and arrival to our room it was clear that we about to find things we couldn't shrug off, the room was beyond tired a mains socket was hanging out of the wall, the supplied net curtains were torn and dirty, not just a season of use kinda dirty but they had splashes of what appears to be blood on them. the bedding was clean but very worn and in the 4 days we could stomach this hotel for were not changed once. The air con leaked leaving a nice slippery puddle on the floor right at the edge of the bed. the safety screen on the balcony that overlooked a driveway above a room of a couple who spent their day smoking cannabis was cracked and creeped when lent on. the locking mechanism on the door came off if you gave the door a shop pull. on top of this was the ever present smell of sewage that got worse of an evening causing my pregnant wife to wake in the night feeling ill. extremely deflated we decided to not get down we would spend most of our time by the pool anyway, and that's when things went totally wrong and had us looking at cheap flights home. On arriving at the pool we couldn't help but not despite many people laying around it no one was in the pool and it would seem nether had they been all day. this was probably due to the fact the pool was dark green and smelt like a garden pond. whilst at the pool another guest explained we could use a local hotels pool and bar down the road as part of our all inclusive package. and we also found a sign later on the bar stating just that. ( we were not told anything at check in about an issue with the pool) after contacting our tour operator who in turn contacted the hotel we were never again greeted with a single ounce of politeness by the reception staff. On top of all this when our room was supposedly cleaned we ca back to notice our towels were where we had hung them our beds had just had the sheets thrown back over them, and the room had in fact not been cleaned as there were still hairs on the floor that were there from the morning. we eventually got moved from this hotel but not without a fight and the Hotel claiming the pool was safe to swim in, despite us noticing a massive attempt to clean the pool the morning after we demand to be moved. The pictures of this hotel were clearly taken a long time ago by a very skilled photographer my advice to anyone thinking of staying here is don't!!!

av Laura D

Lovely holiday

The staff are amazing here they can’t do enough for you, Stella, stavros and Christina made this holiday special. The rooms are basic but clean, the shower was always hot and very powerful. The food was ok, there is always something to chose from, I think if you keep in mind it’s 3 star you won’t be disappointed. This is our second time here and we will definitely come back again, it’s cheap and cheerful you get what you pay for.