Gjestevurderinger

av Shallwegothere Ulceby, Storbritannia

The reviews don't reflect our experience, good hotel for price.

+ super clean hotel/room Free gym Drinks reasonably price. Large bedroom/living and bathroom. Excellent shower and plenty of towels Location (but we like to walk) and away from tourists. Low cost taxis if required. Variety of breakfast, plentiful and unlimited. - fridge didn't work.

av Kayla J

Disappointing stay and won’t return

My boyfriend and I stayed here 20th-27th November 2023 and unfortunately won’t be back. We’ve had a lot of issues while staying at this hotel which has been really disappointing. When we first arrived check in was very smooth, quite hard to find room but eventually found it. When arriving at the room I noticed our “double bed” was two singles pushed together. Also our room was facing the front entrance roundabout of the hotel. I asked months in advance to have a double bed and pool view when booking the holiday so that was disappointing. I switched on our TV and it was all Spanish channels and none English. Also couldn’t get it connected to the wifi to use any apps like Youtube or Screen Share etc. I phoned reception and reported it on the Monday night and was told the technician would be up to fix it. By the Tuesday night no one had came up to fix it so I reported it again to reception and was told the same thing. By the Wednesday, still no one had came so I reported it AGAIN and finally the technician came up. He pressed a few buttons and then left but didn’t speak any English so we didn’t know if we was coming back or not which he never. So we’ve spent the full week not being able to use our TV in the room. The facilities in the room were quite poor as the room was very dated, no iron, no mirror in front of the dressing table. So I had to sit on the luggage holder as there was a mirror above there or stand in the bathroom which was annoying. We had an issue with the cleaners as we put the “Do not disturb” sign on the door but they still proceeded to ring the buzzer and come in to wake us up every morning so we had to shout and tell them not to come in. The noise of them moving around furniture in other rooms was very loud so would always wake us up as well. The only good thing about the room it was clean, the safe was free to use and the fridge. The location of the hotel isn’t ideal as we had to get taxis everywhere unless we wanted to walk the full length of the golf course to get anywhere with no short cut path around the hotel. The onsite shop didn’t have anything we needed like juice etc so we had to purchase from the bar in the hotel which you can only use card and no cash which was rubbish as we changed our money over to Euros prior the holiday. The food at the lounge bar was poor as chips were freezing and poor quality of food for the price so we didn’t return. Overall we have very little good things to say about this hotel and unfortunately won’t be returning in the future.

av Katelyn D

Not the best

Hotel is nice , in the middle of nowhere had to get taxis everywhere, little shop on hotel grounds that doesnt sell drinks have to buy drink from hotel bar which only takes card and is not cheap either especially when u just need water and stuff , some staff rude and hotel boring no atmosphere at the pool whatsoever , rooms tho are nice bad location is the only thing , nothing around ur off a slip road of a main road be prepared to get a taxi everywhere unless u want to walk at the side of a main road

av wends441 Greenock, Storbritannia

Once lovely hotel, now its not

Had stayed at hotel before and we were aware of how lively it was. All we can say now is how a year can change things. Hotel is still nice and clean but that is all we can say on the good points. We were wakened constantly by people coming in in the early hours shouting and screaming, fighting in the corridors. Trying to kick doors in. Tried to contact reception during it but no answer at phone. The smell of people smoking cannabis was sickening, no matter what time of day. It is maybe because the shop within hotel sells cannabis grinders. Coming out of the lift we were accosted by a male who was heavily under the influence of drugs. At the pool it clearly states no glass bottles,plates,cups but again people were doing it and leaving them near to the children's area. Smoking and vaping around pool which was not allowed but again no one asked them to stop. Large inflatables in pool, again not allowed. People playing there own music loudly trying to drown out music that hotel.provided round pool.Pool attendant sits and rarely moves. Except the older one who moved to play with a guests hair. This hotel has certainly went down hill .

av Helen L

poor, staff at pool bar don't care

fridge in room doesn't work.orderd food from pool side bar and asked specifically for no egg as allergic to them but when came out had egg on it asked staff about and they just smiled like idiots blamed the chief said he was useless. food was cold chips was stale.