Gjestevurderinger

av MazKCR7 Manchester, Storbritannia

Thank you for a wonderful, peaceful, relaxing stay

Kindness and politeness of all staff is what makes this place. As a guest it's this welcoming feeling that you need to have to summarise the stay as enjoyable. Special mention to the reception team for kindess, attentiveness, smiles and warmth and helping me with my luggage to my room when I arrived (!). Hotel location - beautiful views and peaceful but there's a downside - no public transport links, and hotel shuttle bus doesn't run frequently and last return was 9pm so taxi was the only option if you wanted to stay out late. The fact that the beach was 2-3 mins walk away is good but being used to usually staying in hotels with direct access to the beach meant that I actually used the beach only once or twice as regardless of the short walk it didn't feel like I could be bothered to walk there and stayed by the pool. Very handy WhatsApp option to communicate with the reception and report of any issues. The improvement suggestion - even though everything I asked via WhatsApp was sorted and addressed promptly (thank you again) not all was acknowledged/responded (read receipt on WhatsApp has been disabled) so I was not aware whether my message has actually been read by anyone or is being dealt with. Being vegan I can't express enough my gratitude to Prajosh (chef) His passion for his profession and making people happy by preparing delicious food adequate to dietary requirements shines through. He always made sure I had vegan breakfast, lunch or dinner available. Utter kindness and politeness oozes out of this gentleman. He certainly is a massive asset to the hotel. He even made sure I had vegan snacks prepared as I was leaving very early which meant I missed the breakfast. I'll never forget the kindess and thoughtfulness I have received from Prajosh. Also, Farhad - thank you ever so much for informing all your colleagues in the kitchen (attaching a photo on staff WhatsApp group you have) about my vegan porridge request which (by the way) I appreciated so much that it had all the customisations that I normally have. Being a solo traveller I particularly feel a massive difference when the welcoming, helpful and warm atmosphere in the hotel is created by every single staff member: from security to housekeeping. Best wishes with all the hotel success. A very happy vegan guest😊

av maftunan2022

Comment for staff

Azim Eshmamatov Member Level:MemberTraveler Type:Couple January 19, 2022 Great hotel, wonderful views, great helpful staff, awesome area, great beach, delicious meals. Especially I would like to thank Johns - receptionist who is always ready to help in any kind of questions. He is very good at explaining and answering for questions of guests of the hotel. He is gentle person. Thanks a lot Johns! Also I'd like to write a comment about Christine from the restaurant "East and seaboard". She has a beautiful smile, she is very kind and helpful. We really enjoyed our week here in this hotel. Hope we will come here to have a best vacation soon)))

av JimshadA

Such an amazing experience Aloft gave!

My friend and myself was staying in Aloft, Palm Jumeirah for almost a week at the time of New year. They made us feel really like home! Have wonderful amenities and food joints inside the property to hangout and spend time. The most amazing experience was the breakfast time, since we were having the breakfast from there daily. A bunch of familiar faces treated us really well, chef Prajosh who were there around all the time for everything, the all in one omelette by chef Ferhat, the ever smiling and welcoming face at breakfast reception desk, Ranju, all of them treated us well. Thanks team Aloft.

av W6044XJandreas Newton Aycliffe, Storbritannia

Superb food and service at the italian Pizzeria

An absolute fabulous meal in the Italian pizzeria restaurant, superb food and service provided by Sumanth and Julia. We sat outside and had a beautiful view. I had the lasagna and the house merlot is fabulous too. We are part of the all inclusive package but nothing was too trouble much for Sumanth and Julia

av Karenwray1951 Barnsley, Storbritannia

Affordable Palm Hotel.

Friendly relaxed hotel . Breakfasts were varied and plentiful.Staff friendly always greeting you. outdoor pool and childrens pool.Poolside drinks and snack bar with views of the mainland and the fronds on the Palm. A 2 min walk takes you to the private beach with sun beds and towels.Food and drinks are also available..Rooms are clean , well maintained with loads of storage space, water , yes and coffee are provided even an iron.Don’t expect opulence but a small friendly hotel. I never went to the gym or restaurants as we met up with other family members . I loved this hotel and would go again