Gjestevurderinger

av Andreas F Trondheim, Norge

Et veldig bra hotel

Vi var på dette hotellet i 9 dager juli 2013. Hotellet er svært bra, med ypperlig mat. Mange ganger er det slik at på all inclusive smaker maten på buffeten svært likt. Men ikke her, de har et ypperlig kjøkken, stor variasjon i maten hver dag. Hotellet er rent og pent, med flotte rom. Vi var 2 familer på tur og hadde ingen ting å utsi på kvalitet eller pris. De fortjener ros for sin innsats.

av hiddenvalleygardens

Lovely, but ......

The Hotel is lovely in many respects, so why have we given it only one blob. We arrived late into the evening, and were allocated room 430 in the main block. We had requested a quiet room with sea view ( we had paid extra for sea view and extra large room). On being shown to our room, I asked if it in a quiet area. The reply was the hotel was full and therefore no area is quiet. A disappointing reply but late at night the room looked good, big and airy , and were tied. It turned out that the room was next to the Laundry 'factory' with excessive noise into the night and early next morning. (The room also had just a narrow sea view) After the second disturbed fairly sleepless night, we asked to be moved. This was responded to in a positive manner, but the net result is we lost the greater part of this day, with the need for lots of waiting around, queuing at reception, packing and unpacking, etc. To lose one day out of, in effect, a six day costing £3,000 is a significant loss to us. The bottom line is the hotel should not use room 430 for any guest.

av samuelf916 Manchester, Storbritannia

A crèche in paradise

This hotel is far from 5 star - 2 star at best, see below. Issues/concerns Room decor requires major update, flooring in room is broken and hot tub decking needs completely replacing at my foot went through it. Cut my feet on the knackered laminate flooring which has screws sticking out. Doors on the room to go outside don’t close properly and are sticking when opening. Beach towel reservations 6am - as I wake up early to exercise each day, I saw people reserving spots as early as 6 with their towels. Which meant every day we never got a spot in the only adults only part of the resort. Activities and boats booked up before we even arrived- the boat to Corfu town and most activities such as the classes were already booked up before we even arrived. We ended up paying for a private boat. Restaurants booked up and forced into certain times/restaurants when arriving I was given bookings without prior warning or conversation. Thankfully I was able to change a few. Only get a certain number of restaurant bookings throughout the stay which jet2/hotel didn’t make clear when booking. I think we had 4/7 days. Suited for families definitely not couples, totally set up for children and there’s a lot of them which is understandable as it’s a brilliant place for kids. Due to the sheer amount of children everywhere you go it’s filled with them screaming and dining is not a pleasant experience whether it’s the restaurants or buffet. Wasn’t able to swim in the ocean due to hundreds of jellyfish every day. Not the hotels issue but worth noting. Our keycard was replaced 3 times. They kept advising having a phone near it makes it unusable but it never was near it. We ended up in one spot of the beach most days as it was the only place that never really had kids on it. Food was adequate quality - certainly not 5 star. Pros Great choice of drink included with all inclusive plus. Never found a time where we needed anything else. Included in all inclusive you get water sports such as kayaking which is a nice touch Lots of places to sit outside of bedroom. Nice decor looks recently updated. The exclusive boat trips to islands like Paxos are a good idea, well organised and worth the money

av 668daniella Helsingfors, Finland

Holiday" straight from hell

Holidays straight from hell !! You pay 3000e for a 5 star romantic getaway, but end up in a chaotic nursery. customer service was poor when we arrived and left the hotel. on arrival we were not told anything about our package what it contained and where to find anything. Upon leaving the hotel we were required to pay an extra 80e bill for the dinner which was included in our ultra all inlcusive package. we were required to pay this fee and after an hour of clarification they realized their mistake and just apologized. really unskilled. Buffet Dinner is something hellish. a hundred children scream and run in front. Holidays and relaxation were far away. we got to eat four times in the ala carte restaurant and it was nice but there was with the babies screaming. If you are looking for a holiday where you relax and enjoy then DO NOT come here. When it came day to go home I was really happy. on the first day off I almost cried when I realized I had to be here for a week and was browsing other hotels. I went to a foot massage which cost 60e and lasted 25min and it was so incredibly bad I couldn’t find the words. with a towel wiping the feet and it costs 60e. I will never return to this hotel again and I cannot recommend it to anyone. However, if you book a holiday at this hotel then please take the Ultra All inclusive as the prices for the restaurant and drinks are so high that it will be more expensive. drink 12e and small food portion 30e.

av Briant566 West Yorkshire, Storbritannia

Holiday at a Nursery

Let's start with the good points the hotel and ground are immaculate the pools are the nicest I have been in . All the staff are friendly and really helpful. The rooms are spacious and the showers are excellent . The hotel also runs boat s to Corfu Town and next resort free of charge. Now the bad 70% of the guest have young children under 5 which makes the dining room very noisy .even if you go to the alacart one they are screaming babies in there The nightly shows are spoilet by out of control toddles running throught the stage . Just to clarify we booked this hotel 6 month since there was no mention of a aquapark been a Lux collection but after two weeks it needs to be classified as a childrens hotel and not really suitable for Adults It is also a bit remote with only three taverna's and three shops on the very busy main road The food is ok but would call it 5 star the nightly soups were terrible. But nice desert's