Gjestevurderinger

Innlegg av Andreas F Trondheim, Norge

Et veldig bra hotel

Vi var på dette hotellet i 9 dager juli 2013. Hotellet er svært bra, med ypperlig mat. Mange ganger er det slik at på all inclusive smaker maten på buffeten svært likt. Men ikke her, de har et ypperlig kjøkken, stor variasjon i maten hver dag. Hotellet er rent og pent, med flotte rom. Vi var 2 familer på tur og hadde ingen ting å utsi på kvalitet eller pris. De fortjener ros for sin innsats.

Innlegg av 27sorint

Very good hotel and stuff

Hi We ve been very bleased abot the services about this hotel ! The rooms are amazing , the view the same ! The food is good ! All you need yoy can ask and everybody will help you ! Its one of the hotel that for sure i will come back !

Innlegg av TCK83HK London, Storbritannia

Lack of response makes for very wary travellers hoping to stay

We are hoping to stay at MarBella Corfu for 10 days in July. Unfortunately, the hotel has yet to respond to numerous attempts at contact. We have emailed several times, also filled in the website contact form - all to no avail. Concerned that we would not secure - as requested - a transfer from the airport, we have also been trying to call the hotel for the last three days. We have never spoken to a human voice. Our voice mail message has not been responded to. This morning, every attempt to call the hotel resulted in the line being cut off abruptly before even getting through to the recorded message we have heard over the last few days. We are now more concerned than intrigued and it certainly does not bode well for the much hyped level of service we have been led to expect at this hotel. Watch this space!! Travelling during these difficult circumstances is tricky enough without this mystifying lack of response from what is supposed to be a five star hotel at the top of its game. Let's hope they can redeem this initially very poor impression of service levels and guest consideration.

Innlegg av Traveller262320 Derbyshire, Storbritannia

Definitely not a 5* hotel.

Definitely not 5*. This is far from a 5* star hotel. It was a disappointment to say the least. We have spent 9 nights here, the staff are grumpy or shouting at you, the rooms are a little dated, the food is average, the service is terrible and the list goes on. We complained several times at reception, and although they try to fix it, it felt more like papering over the cracks. It was not overly busy while we stayed here but a lot more people were arriving as we left so I dread to think what the service will be like now!. They will take forever to bring you something, sometimes it just wouldn’t arrive! No iron in the room. We tried the al carte restaurants and they were ok, nothing I would go rushing back to. We have stayed in 5* star hotels in Greece before, this was nothing like any of them. It is definitely more like a 3*. It constantly feels chaotic and not relaxing. Nothing feels organised.

Innlegg av JoS995

I’d give it a 5* review for the massage alone!

The hotel resort is much bigger than we would normally go for and as a result has a lot of space. We are not a fan of buffets but only remembered when we got here and it does feel like feeding time at the zoo at dinner and breakfast time. That said you can pre book some of the restaurants for breakfast which reduces the numbers. The pools are great but we preferred the beach as the sea is amazing. We went everyday bar one. However, the massage/spa was brilliant. We had a couples massage as it was our anniversary. The two girls that did the massage Nantia and Konstantina (sorry if I spelt the names wrong) were just perfect. I’d go there again just for that. Great location but little else around apart from some cute tavernas. We haven’t ventured further out yet but will do!