||7,3 / 10|
||8,3 / 10|
|Nøyaktig beskrivelse online||
||5,9 / 10|
||6,9 / 10|
||6,7 / 10|
|Mat og drikke||
||6,2 / 10|
|Rom / leilighet||
||7,9 / 10|
||6,8 / 10|
Bekreftet gjest: 2019-07-22
Bekreftet gjest: 2019-07-08
Bekreftet gjest: 2019-07-01
Bekreftet gjest: 2019-06-10
Bekreftet gjest: 2019-06-03
En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
82% anbefaler hotellet142 vurderinger
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Big disappointment!! Awful experience
We booked to stay at Splendor for 6 nights in July but we left 2 days earlier as the hotel was such a big disappointment from start to end. When we arrived we had to wait 3hrs for the room to be ready, we were tired of the journey and the staff was not welcoming or accommodating at all. We just had to sit and wait in the heat with a small baby. They never apologised for the delay or anything. The breakfast was veryyyyy poor, just cheese,, eggs thrown in one big pile together, if you wanted fresh juice or coffee you had to pay or you had to drink the disgusting juice they offered. Even a 3star hotel has more choice and fresh food. Not to mention the flies around the food. The biggest disappointment though was the staff: rude, unfriendly, no etiquette, they could not even fake a good morning. When we told them we were leaving earlier they didn’t bother to ask why or if we enjoyed our stay. Please don’t be fooled by the pictures of the beautiful beaches, you can find that anywhere in Albania. But Splendor is definitely not worth the money and not anywhere near a 5 star hotel!
The hotel was clean and beautiful so was the beach. Kids enjoyed it to the max. The staff was friendly and the rooms were comfortable. The food was delicious. We loved our vacation and we will go back for sure next year.
Yah- no this is no 5 star hotel
We stayed here for three nights. It’s a 3 star hotel at best. The rooms are tiny with scant amenities. Lucky we brought our own toiletries. The lobby is humble and the sub par breakfast buffet was lacking to the point where guests were battling for the last pieces of cheese. For some reason they kept it stocked at a quarter of the level it needed to be with lots of empty platters. There was also a lack of utensils glasses beverages etc. I think the owners live there because while we were trying to get the last morsels of food for breakfast, there were so many kids opening cupboards and handling bread with their hands. These same kids roamed the place running up and down hallways by themselves. This happened the entirety of our stay. It was like visiting a day care. The road to the beach was rocky and dangerous for bare slippered toes. It’s not close by. It’s down a gravel road. The beach bar was pretty and the food there was good but the constant thumping of techno music blasting in our ears got super annoying. We stayed at the beach which was nice but when the swimming ended we were faced with the reality of going back to the day care hotel. During the last day, they never gave me a close out bill. They had a random stack of unitemized receipts that was my food bills for our stay. The receptionist said upon tallying they bill, “It looks like the computer says you owe $20 more but there is no receipt.” Can you pay it? I was in a hurry and our bus was leaving- I paid it so he didn’t have to take 15 more minutes to figure it out. As I was leaving I thought about how comical this 5 star hotel was. If given a choice, I’d stay down the road at the Dhermi promenade because this place was certainly no Splendor hotel.
I spent one night and everything was great . The room its super clean, balcony with a good view Also the personel of the hotel was very friendly with us . Many thanks for everythings Hope to visit again next year 😊😊
This is NOT a 5* hotel
I stayed 2 nights in September 2020 and was expecting so much more. From the outside and at the first glimpse the hotel looks very nice, but unfortunately they have no idea what running it means. First, the road to reach the hotel is awful, you need 4x4 if you don't want to damage your car. I can't understand why they don't repair the holes, there's a fancy expensive hotel further down the road and none of them cares! Second, the garage is awful, leaking water, not enough space for all the guests. You can also park outside on the main street or right in front of the main hotel entrance as some of the big cars do (and with that make it difficult for guests to enter on feet, especially if you have all your beach luggage with you and kids - but again, the hotel doesn't care about that). Third, the room was OK, nice view, nice balcony, comfortable mattress and pillows, night lamps that are so rare in Albania (nobody reads anymore before bedtime?). On the other hand, there's no free bottle of water (at least the welcoming one if not offered every day), no tea/coffee maker. In the bathroom, there was a hairdryer, towels, slippers, soap and shower gel. No amenity kits. Fourth, the first day while I was having my breakfast, somebody entered my room, took a can of Coke, drank it and has thrown the can in the garbage bin. It was not the cleaning stuff since the room was not tidened (or?). When I reported that, the hotel stuff was replying with: but nothing is missing, right? It wasn't, but that's not a point. They didn't understand why I'm upset and kind of promised me they'll check the security cameras. I honestly think they couldn't check that since it's questionable whether the security system is even working. In the end, they told me none the cleaning girls entered and they had no idea what happened. 'But nothing is missing, right?' Last, having this bad experience I expected the hotel would offer me a compensation, a free coffee at least. No, in the end, they charged me full prices, even a coffee and water I ordered by the bar, and on the top, paying by card, there's 2 % extra. I'll definitely won't enter that hotel anymore and I don't recommend so to anybody. But again, I think they just don't care...