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85% anbefaler hotellet511 vurderinger
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OUTSTANDING CUSTOMER SERVICE
I am fascinated by Victor - the owner and the whole staff at this hotel. We were 4 friends, staying for 3 nights. We arrived long before the proper time for check-in, around 8 in the morning, however they welcomed us warmly, gave us coffee and breakfast even though it was not included in the price for the day of our arrival. The rooms were clean, the bed was very comfy, the location of the hotel is perfect, close enough to the down town, still far enough to have peace and quite time. But what makes me recommend the place the most is actually the personal attitude of Victor towards all his visitors. Victor made the whole schedule for the three days for us so that we can experience Zakynthos the fullest. He booked a boat for our trip, he helped us rent a car, he booked the perfect table at a stunning sunset view restaurant for us. He was an amazing host who made our stay 100% amazing. Thank you, Victor and the rest of the staff who remembered all our preferences for how we drink our coffee (with vegan milk), what type of bread we eat (gluten free) and made sure we had everything we need. Thanks once again. <3
Hotel was clean, staff was friendly and helpful during our stay. It is not in the busy and crowded area of the main street so there was no problem with the noise from the clubs in Laganas during the night. Aprox. 15 minute walk to the Laganas beach. Hotel has a quite large parking lot next to it and a lot of vegetation in the garden. Wifi was free, also the AC and the safe in the room. Breakfast was the same everyday, good, but could be a littlte more diverse (other than the tarditional English breakfast) Billiard tables were decomissioned / not in use during our stay. The downside of the room in which he stayed was the bathroom which was very small.
Amazing place to stay!!
I can't say enough good things about this hotel and it's owner/operator Viktor and staff!! They have done an amazing job from top to bottom. No detail has been overlooked. It is a testament to the fact that you can have a beautiful hotel in a beautiful location and still set yourself miles apart with an amazing staff and wonderful service. Everyone did everything they could to make us feel welcome. The hotel is extremely well kept, pool cleaning everyday / grass is cut and watered every two days. Location is perfect! 5 minute walk away from the main strip so you experience best of both worlds, no noise just pure bliss!! This hotel will be expanding in the near future and it is no surprise given the service they provide.. we are absolutely thrilled to say we cannot wait to stay here again! Thank you very much to the Ilios team!! Best, Tijana
Helpful and professional staff at the reception desk and amazing women taking take of breakfast and the food! Hotel is clean, looks very good! Rooms are clean and the nearest beach is 5 minutes away by walking distance. I fully recommend it!
Welcoming, Ilias offered us an immediate upgrade to an executive suite for the same price as our two single rooms. We didn't ask maybe there was a booking mix up and they needed the singles but it was very convenient for us. Loved the food, people were moaning about not being allowed to wear shorts in the dining area (one guy even slated them on trip advisor) but the staff just politely enforced that, who wants to look at bare legs when dining?