Gjestevurderinger

Innlegg av thequinns2017 County Dublin, Irland

Amazing staff on Reception, especially Caroline and Ulrika

We stayed here for a week at end of January 2021, when the world was very unsettled due to COVID. The staff made our stay so comfortable. This is a beautifully clean hotel. We will never forget Caroline and the manner she assisted us obtain PCR tests... while we were stressed, she saw humour in how things don’t always go to plan ! Caroline and Ulrika are Lanzorotte ambassadors and we are truly grateful to you. We hope this hotel remains open and retains its excellent staff. Than you again

Innlegg av karolynb450

First Class

We have just returned from a week at Las Costas and really enjoyed our stay. We felt very safe as lots of Covid safeguards in place. The hotel is very clean as the cleaning staff do an excellent job. Every member of staff, from the restaurant staff, reception and the cleaners were all very friendly and helpful and nothing was too much trouble for them. It was just very sad for us to see how many shops, restaurants and hotels were closed. We had no complaints about the food which was plentiful and appetising. I would just mention that many of the terraces of the rooms, which are large and comfortable (best nights sleeps we have had in a long time), are open to passing human traffic. We had asked for a room beforehand that that wasn't open like that, as we knew we would spend a lot of time on our terrace, so wanted some privacy. The wonderful Caroline on reception, with whom we had been communicating with by email, did this for us, and we even had an upgrade to a side sea view, so were very happy. If you want some privacy, it would be best to mention this when booking. All in all a good holiday and would definitely recommend Las Costas Hotel to anyone.

Innlegg av KAPYBERA Luxembourg

Perfect Stay!

I stayed here with my daughter from Nov. 8 through Nov. 22 of this year. What can I say? Everything was perfect. Reception was extremely helpful. Housekeeping kept our room nice and stocked with water, the bar and restaurant staff were friendly and always had a greeting. The pool area was spotless. The pool was salt water and heated to a agreeable temperature. Food was wonderful. I can say that I don't think I've ever stayed at a property this clean. I would definitely return.

Innlegg av pll67

Good and Bad !!!

We paid extra for a seaview room, view was fab but terrace wasn't very private with people walking past all the time. The room was lovely, very spacious and we found the beds to be very comfortable. Pool was quite near the room and a very nice area with pool bar serving decent food. Only negatives for us....we were half board and didn't really enjoy the food, it was just basic food, limited choice, a bit like eating in a canteen, breakfast wasn't particularly enjoyable either, we ate out instead. The pool bar food was much better during the day and I must say coffee was fantastic. All the staff were lovely especially the waiting staff in restaurant and also housekeeping. We would go back but not half board.

Innlegg av jonnyh14

Lovely hotel

Had a great trip here during October half term with my family. Originally booked the Floresta hotel, but our booking was moved to this hotel as the Floresta was closed. We were very thankful for this as it seems to be a better hotel and closer to the shops and bars. Rooms were very spacious and well equipped with a lovely patio area, these were kept spotlessly clean by housekeeping. Food was brilliant, we stayed half board and there were plenty of choices for breakfast and evening meals. Pool area is excellent with a jacuzzi and access to the beach. Staff were very helpful and friendly, would definitely return.