Gjestevurderinger

av jart0m County Armagh, Storbritannia

First Class Hotel

Have just returned from a week at Las Costas were we really enjoyed our first stay. The location is brilliant and the beach is literally just a few steps away. The hotel is very clean and the staff do an excellent job. Throughout the day no matter where you looked someone was always cleaning which is very reassuring at present. Every member of staff, from the cleaners, restaurant and reception particularly Caroline and Ulrika were all very friendly and helpful and nothing was too much trouble for them. Our room was fabulous, comfortable and so spacious. Having stayed half board, the food was 10/10 and there was always plenty of choice partially for the vegetarian member of our party. The on site gym and pool area was also always clean and tidy and the pool side entertainment staff are brilliant.We felt very safe during our whole stay. Can’t wait to return next year.

av marykate95 Enniscorthy, Irland

Absolutely fantastic hotel

We had the best holiday we have had in a long time. First time staying at this hotel. We stayed half board as we were unsure with covid and eating out. Food was 10/10 plenty of choice. Annie looked after us very well for breakfast/ bar food and evening dinner. She’s a credit to the hotel. Couldn’t praise her enough. Delia cleaned our room to the best standard. She’s also very nice lady. Everyday our rooms were cleaned fresh towels, floors mopped and beds made/changed. No matter where you looked throughout the day someone was cleaning.. which is so reassuring during these times. The pool area was always clean and tidy. We had a sea view room 1084.. well worth paying a bit extra. Room was fabulous! Reception were also great very accommodating whenever we needed them. Honestly cannot recommend this hotel enough. Felt very safe our whole stay. The beach is just 3 steps away. Location is brilliant. We never stay again in the same hotel twice but we will be staying here again next June. Don’t hesitate book this hotel. You will not be let down. 10/10 - on everything

av SARAH D Ennis, Irland

Modern, clean, well-quipped, Great Location

Positives: A beautiful hotel, very clean and well-equipped. We were greeted with a very thorough welcome with an explanation of everything and a pack of further information to read in the room. The room was beautiful, well-decorated. Lovely and very useful light fixtures, attractive art, great view. The bed was very comfortable. The temperature could be easily controlled to your preference. There was a kettle with some tea/coffee and a very good hair dryer. We found the shower powerful and hot, and the bath also deep and hot - very nice. Some toiletries were provided and there was shower gel in the shower. Free wifi was very good, although there were sometimes that it lost signal. Our fare included breakfast which was good and had everything you need. Omelettes could be cooked fresh for you. We like that you can fill a pot with coffee/tea and bring it to your table. Staff were efficient and friendly at all times. Covid precautions were taken seriously and well-adhered to. Information about extra precautions were also given to you at check-in. The location of the hotel is in a quiet spot but a very short walk to the main lively area of "the strip". There were some restaurants, bars and a supermarket directly across the street and a taxi rank right next door in front of the San Antonio Hotel. Negatives: Once we connected our 2 phones to the hotel wifi were were not allowed to connect any other devices (tablet/kindle). There was a limit of 2 devices per room. Slightly inconvenient - not a big deal. We put our towels and beach items on the sun loungers on our way to breakfast and when we returned, all of our things were gone. A guest told us the reception had taken out things away. We went to reception and they told us you cannot put anything on a sun lounger before 9am. OK, this information was not given to us in our info packet, but it is a fair rule - so, fine. But then later in the day we went across the street for lunch and left our towels on the loungers. When we returned there were other peoples' property on the loungers. We did not know if those were still our towels or their towels (there is a 20 euro fee if you do not return your towels). We asked the staff at the pool and they would not help or get involved. So we were angry at these people for "stealing" our towels and our sun loungers. Fortunately, we are not the type of people to confront them - but many people would do! I say fortunately, because as the day continued I witnessed the staff removing people's towels and bags while they were away. But they did not tell anyone they were doing it! And they did not tell us when we asked about our towels/loungers being taken. I heard one staff telling a customer that they cannot leave towels claiming sun loungers because (with the covid spacing) there are not enough sun loungers for everyone. This is a fair explanation, and reasonable, but the problem is they did not TELL THE GUESTS this was happening. So people would step away and return to find strangers on their loungers. Not nice, and may cause arguments. This should have been in the Covid information/rules that they given people at check-in so we would be aware. We would not have a problem with the rules, only with not being aware of the rule. Overall we loved our stay, we would return, and we would recommend it!

av MrsBadcrumble Maidstone, Storbritannia

We love coming to this hotel

This was our second visit to Las Costas and it did not disappoint. Welcomed by the lovely Karolina as we arrived. It was great seeing the same staff from 2018 in the restaurant too, they are always so friendly and welcoming. Ankur the entertainment manager is full of energy and enthusiasm, he is a credit to the hotel I hope he stays. Unfortunately some guests were reserving sunbeds and not using them for long periods so it would be great if this could be monitored as towels left out hours used to be removed by pool attendant. Also the person at the pool is not a lifeguard more a pool attendant. They sit set back from the pool and are not watching the people in the water

av joanneire123

Loved it

I was so impressed with Las Costas. The room was bright and spacious. There was a nice area outside each room with sun loungers and a table and chairs. The fridge in the room was really handy too. The pool was fantastic and there was none of the fuss that sometimes takes place in other hotels I’ve stayed in about getting a sun lounger or people reserving with towels all day. The hotel is literally on the beach and there’s a door from the pool area that opens onto the stunning beach. We had breakfast in the hotel each day and lunch by the pool twice and it was all really lovely and the staff were extremely helpful and attentive. The poolside entertainment was low-key but really enjoyable and there was no feeling of being pressurized to join in. It’s a quiet family-friendly hotel and if you’re looking for a wild party place it’s not for you. There’s a lovely place directly across the road called Roadside Grill that was great for lunch. The location is perfect…we loved walking along the promenade in the evening and trying out different restaurants but if you don’t feel like walking it’s less that €5 by taxi to the old town. I can’t wait to go back.