av

Siyana M

Ein sauberes, ruhiges und modernes Hotel. Die Luft ist absolut frisch durch die Kombination von Meer und Wald. Schöner Ort für einen romantischen Ausflug, aber auch für Familien. Wir hatten Halbpension, und die Mahlzeiten waren vielfältig und soo lecker. Wir haben unseren Aufenthalt sehr genossen.

av

siobhanh808

Superb location, immaculately maintained, staff were exceptional especially Ibraham on reception who gave us lots of tips on things to do and places to eat. Also Viktoria in the restaurant was very friendly and helpful

av

Gill Allen A

Great hotel in a lovely setting. Rooms are good with a nice walk in shower. Staff great particularly the girls at the beach bar , Vicky at breakfast and Gabriella at the Appolina. The two main pools and the beach have lifeguards the older guy is very attentive. Loved seeing the birds flying around the main pool but a daily cleaning would be good the decking and sun beds are a bit dirty

av

Warwick_Rochdale,

Littleborough, Storbritannia

Fabulous hotel, spotlessly clean, brilliant staff, modern well kept rooms. 3 restaurants, multiple pools. Close to Sozopol old town which is lovely quaint place with stunning views & multiple rooms & stunning views. Exceeded our expectations & definitely would recommend. The bar manager & manageress are brilliant

av

rossiyam46,

Scarborough, Storbritannia

Before I write anything I must stress that I booked this hotel as part of a Jet2 holiday and not directly with the hotel. I would add that we visited in the last week of September 2024. The hotel web site indicates all the facilities available at the Viva Mare hotel, to include numerous sports, health spa, massage, a kiddies club etc, plus a number of restaurants and shops on site. The area was described as ‘vibrant’. NOTHING could be further from the truth. There was one restaurant open. There was one supervised pool open, the other 4 were open but unsupervised with zero pool facilities (food/drink etc closed) The shop by the reception was closed up. There was nothing relating to the hotel on the beach. No sauna, no massage and not one single sports facility open. The whole place was eerie, with a ‘dead’ feel to it. The town was just the same, I would say that it was 98% closed. There was one evening (25/09/2024) when we actually struggled to find ANY restaurant open for an evening meal. Even our rep' couldn’t find us anything to do. He actually advised us to catch buses to Burgas and Nessebar to find something to do. In other words, get out of Sozopol!! I mentioned that there was one restaurant open at the hotel and it was a proper horror. We simply had to use it on our final night (29/09/2024) as there was nothing open in the town. The restaurant was very quiet yet we received appalling service. There was a table full of Americans eating and the 2 available waiters (one was the manager) were fawning all over them. We really struggled to get served. We were EVENTUALLY served with two meals. Mine was fine but my wife’s was tiny. She’s a petite woman but this meal wouldn’t fill a child. We waited a full half hour to even get a desert menu and then the desert that we ordered was forgotten!! I had had enough and complained to the manager re the awful service, due entirely with his focus on the Americans. He was slightly taken aback, not by my complaint, but by the very fact that he had just noticed us - I honestly don’t think that he was aware that we were even there. We saw two young men enter the restaurant, sit down - ignored ignored ignored - and they simply got up and left. The manager did reduce our bill by 10% (which says it all really) but this was just the end to a rotten holiday that we didn’t need. This was not an end of season ‘holiday’ as per Spain, Portugal, Turkey etc, where a few things are closing down but that there are plenty of things to do - eat/drink/play etc, Sozopol and the Viva Mare hotel are DEAD and this was certainly not a ‘holiday’ we couldn’t wait to leave. We are not a couple of 25 year olds who would be better off at Sunny Beach, we are 67 year old Grandparents and this place bored us to tears. It was one rotten holiday. Please avoid.