En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.


Totalvurdering

  • 5/5 Sted
  • 4,5/5 Sovekvalitet
  • 4,5/5 Rom
  • 4,5/5 Service
  • 4,5/5 Verdi
  • 5/5 Renslighet

0% anbefaler hotellet

1223 vurderinger
Utmerket
 
1047
Veldig bra
 
61
Bra
 
41
Mindre bra
 
38
Dårlig
 
36

Fem siste vurderinger

25.02.2024

av SafiraB1

Poor experiance

We booked the hotel last minute after reading reviews however upon entering the hotel it was all downhill for us - Customer service was non existent receptionist were moody on check in didn’t even advise how to get to our room or which floor the room was on was waiting 30 mins just to be seen to check in and not even acknowledged or offered a seat or water whilst waiting. Once at reception to check in all they kept advising is charges for everything such as bringing in a guest or if we were to lose the towel card. They also hold 1,000 aed on your card did not give option of not charging to room And pay as you go - conversion rate back to own currency once returned means you are at a loss. Had kids pool and kids club but wasn’t really suitable for 7-10 year olds was more for the young kids. Beach was ok not too big. Note rooms: do not have jacuzzi/whirlpool baths as advertised just standard baths and showers, rooms also do not have phones in bathroom as advertised the hairdryer is located outside the bathroom. We did request a crib for a 12 week old however was not in room and although our room stated king bed we had twin beds. Really hard to speak to someone to feed back and even emailed across however no one got back in touch with us. The hotel is not value for money looks great but the service really does ruin it there are soo many better hotels across Abu Dhabi that stand out more than this. There is no wow factor and nothing really that stands out. My son was really disappointed with the hotel and also noticed how rude and poor the customer service was. We defo will not be returning to this hotel.

 
25.02.2024

av 96brightong England, Storbritannia

Incredible stay.. all inclusive at its best! Amazing room, service and food! Can’t wait to return

Incredible stay.. all inclusive at its best! Amazing room, service and food! Can’t wait to return Sunloungers are so comfortable, staff outstanding, food and cocktails were high end. I’m extremely fussy but couldn’t be happier I took a pic of our favourite outstanding staff that I feel rixo are lucky to have on their team Highly recommend And must visit the late night bar on first floor.. not had that much fun in a hotel bar before..

 
25.02.2024

av Stefanos K

One of the best in Abu Dhabi

Very nice hotel and amazing beach, also the amenities and service are at Rixos high standards. However some of the staff needs to improve their service and communication skills. Ahmed khassem one of them and some of the waiters in turquoise restaurant also. Kazak guy from antidote bar also was good. They need more training. Other things are in good standard arrival experience and check out was great. Concierge and front desk agents Ali and Kamila was amazing. Additional thank you mr. fears and mr.Furkan.

 
24.02.2024

av 899maurizioz

Fantastic

The hotel is fantastic! All the gays that work are incredible: everyone smiles and very professional. The room is clean. The breakfast are wonderful and the gays are always ready for you. The beach is perfect… private… and I want to spend my compliments to RIMON. Very professional and smiling. The consierge are ready to your needs. My thanks to the gays from Uzbekistan: very professional( sorry i’dont remember the name) I want to say thank you to Rounjo. The cleaner. Professional and smiling.

 
23.02.2024

av Alina H

Lovely stay

We had a family holiday in this beautiful hotel Ricos Marina Abu Dhabi, I want to note that we really liked the hotel,staff at the reception and lobby. Check in and check out was great. The concierge service works amazing. Your guide is attentive. the rooms are very comfortable, beautiful view from the window to the sea from the 25th floor, the rooms were cleaned every day, beautiful territory, clean beach, warm pools, everything is at the royal level. Thanks to all the staff who work at this wonderful hotel. We recommend Rixos Marina Abu Dhabi.