Gjestevurderinger

En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.


Totalvurdering

  • 5/5 Sovekvalitet
  • 4,5/5 Sted
  • 4,5/5 Rom
  • 4,5/5 Service
  • 4,5/5 Verdi
  • 4,5/5 Renslighet

84% anbefaler hotellet

957 vurderinger
Utmerket
 
729
Veldig bra
 
131
Bra
 
50
Mindre bra
 
24
Dårlig
 
23

Fem siste vurderinger

08.05.2021

Innlegg av micky_siva Bangkok, Thailand

The best hotel for both couples and families we’ve ever been in Phuket!

We have been to a lot of hotels in Phuket but when we checked into the hotel a few days ago we were surprised the hotel was not on our radar before. We came with two kids and the hotel is definitely very kids-friendly. The pool is gorgeous though we are here during the pandemic so the pool is closed. The kids would enjoy a splash in the panoramic infinity pool. Even with no kids club or no pool the kids were happy being out in the sun and in the ocean. The sand at Nai Harn beach is the softest in Phuket and the ocean the clearest (surprisingly since usually the softest sand and the clearest ocean are usually when you go to an island). If we don’t spend time looking for little fishes and crabs in the morning and in the evening, we snorkel near the beach. Morning time is also perfect for paddle boarding as the waves are very still and the water super gorgeous. We swim, we walk around, we kick balls. It’s super heavenly. We are staying at the Ocean Suite which is super spacious with a large bathroom with a bathtub. And the balcony is extremely spacious offering million dollar panoramic views of the ocean below and the horizon beyond. There’s a huge and comfortable sofa bed/canopy there as well so you can drink in the beauty of the views and also the breathtakingly gorgeous sunrise and sunset. I cannot not mention the hospitality of the staff here. With just a tiny bit of a hiccup at check in (we were just informed at check in and not by phone when I called to book that the pool is closed due to the government’s order) and the particular front desk lady was not exactly friendly, the rest of the crew was AMAZING. From the bell boys to the room services to the cleaning ladies to the Cosmo restaurant staff where we go for breakfast, everyone has been extremely helpful and going out of their way to accommodate us. The most honorable mention definitely has to go to the particular staff who helps with paddle boarding and canoeing. He always makes sure we are comfortable and taken care of. He is gentle, kind and very, very helpful. Also, I would like to mention the staff at the hotel’s Salt Rock restaurant by the beach. My youngest son had a little accident on the beach and his toe was bleeding so badly. The staff was extremely helpful and went out of their way to take care of him. Overall, one of the most impressive experiences and the Nai Harn is definitely one of the most beautiful hotels we’ve been to in terms of its location, the views from our room and the beach and the ocean in front of the hotel. With five star services, our stay is one of the most memorable for sure.

 
22.04.2021

Innlegg av parindaj2021

Nice and perfect view but no parking!

I stayed at the place on April 8-9, 2021. The view from the room was spectacular and most of the staff was nice and friendly. However, there were limited parking spaces which caused trouble to us. The front office told us to park at another reserved parking space but there was no one there to organize the parking. I waited and they sent an "impolite" bell boy to tell us where to park. He was so impolite and unfriendly which made us lost our first impression of the hotel. Other staff was nice and friendly though, but since the first impression was destroyed, staying at this hotel was not a pleasant experience anymore.

 
10.04.2021

Innlegg av PloyTha Bangkok, Thailand

Tricky hotel, be aware!!!!

This hotel is very tricky. Be aware!!!!!! We went to this hotel twice since our beach is Nai harn beach. First time before Covid and second time, after first year of covid. Of course, we like the location, view from room. When Covid came, all hotels were in trouble, so this one. The Nai Harn sold cash voucher, since we used to love the place, we bough 14,000 baht. They claimed that voucher can be used to accommodation, food and spa. However, when we wanted to book and use the voucher, they had promotion price came out 2,499, they refused to accept the voucher. Eventually, it can be used on our second stay (between covid season). Very recently, it is another big Thai holiday, we want to book. Now we accepted that we cannot use the voucher for promotion price. Due to high demand, they states that promotion price quota have run out. So they asked us for the price, 2-3 times higher than promotion price (2499). So I request to use voucher again since it is not promotion price anymore......but they still do NOT ACCEPT voucher. Their reason is "this offering price" is still "not a full price". (Their full price is ~7000-8000 baht, which the price they offer to use is around 6000-8000 baht). They want to sell highest price for high season. This hotel is completely taking advantage to traveller. Too much business and unfair. So please be aware. Now...new covid surge hit us again....So everyone.......don't fall into their trap. Don't buy any advanced voucher or trying to help them. They will betray you when they can. God bless you The Nai Harn. I will NOT go back to this place every again.

 
25.03.2021

Innlegg av DickZe Bangkok, Thailand

A totally perfect stay

The resort is beautifully laid ut on the hills at the ocean side. Inspired by Santorini, so it seems. There is limited parking space but we were in time to get a place in the small covered parking. Reception is very friendly and efficient. Our room was on the 7th floor. Six floors up with the elevator and one more to walk. A very large beautifully decorated room with a very spacious balcony. On the balcony two flatbeds and another bed for relaxing. You hardly know what to choose. The pool is not very big, 1.20 m deep and it was very quiet. There are some nice shady places and thank god it's quiet, nu music or whatever noise sometimes passes for that. The Cosmo restaurant was closed, but down at the beach the Rock Salt was open and we dined there. Breakfast is at the Cosmo and has a great many choices. All in all we had a great stay with nothing to be desired. Worth another visit some time.

 
12.03.2021

Innlegg av PhiranatL Bangkok, Thailand

The Best Location and The Best Egg Benedict of my life ever

This hotel should be any dream of anyone to dream of. The location of this hotel is very good as you can walk a bit to the sea and also sea view of this hotel is very stunning seem like you have your own beach. All staff are nice and provide us the best service. For the last but it’s the best for my life is “Egg Benedict” here very very delicious. You need to try it once in your life.