Gjestevurderinger

av amy3766 Glasgow, Storbritannia

Immaculate, beautiful and so friendly

We are in Fuengirola for a weeks winter sun holiday from rainy Glasgow and we booked a separate night down in Puerto Banus for my husbands birthday yesterday. Occidental is immaculate, easily one of the cleanest and most aesthetically pleasing hotels we’ve stayed in over our years of holidaying. The staff are super helpful and friendly and upon checking in, recognised from his passport that it was his birthday yesterday and wished him a happy birthday. When we arrived back from lunch and a walk, they had also left a lovely gesture in our room for us, so kind considering we were only there for one night. We will absolutely book with this hotel group and definitely book this specific hotel again if in Puerto Banus. Additionally, the breakfast is amazing. I’ve never tasted such fresh and delicious fruit

av Liam O

Nice stay at Occidental Puerto Banus.

Very nice stay in an apartment room at this hotel for 5 nights. Great location. Nice room. Nice breakfast. Hotel very clean. Staff were excellent and always very friendly and helpful. We dealt with Marina at the front desk who was top class. We will return.

av MarkLeVesinet

Only a good motorway stop

This hotel can not be used for family vacationing as it is ON the motorway: you can't open your balcony door without the traffic noise and this is all over the hotel. So it is fine for a one night motel stop, otherwise forget it. The staff seems quite disgruntled and somewhat snarky.

av Wanderer166983 Bedford, Storbritannia

Disappointing dinners

The hotel was very well presented and clean The room was comfortable The breakfast was good The main problem was with the evening dinner which was really disappointing. It was buffet style. Starters consisted of hard boiled eggs tinned tuna and some very basic salad items. Soup was lukewarm. Main course was very basic pork chicken or fish with sloppy mashed Potato or sliced potatoes swimming in some sort of liquid There was also spaghetti and tomato sauce and some tired looking lamb mince. Dessert was fresh fruit but on one night we were treated to a slice of cake The whole experience was made worse as the restaurant was overrun by teams of teenage football teams who grabbed as much food as they could This was the worst dining experience we have ever had in a hotel

av cmb53 Whashton, Storbritannia

Good Value hotel

This refurbished hotel is very good value and for a short stay you might think that it deserves higher ratings than it has. A longer stay however reveals the short comings-traffic noise! Yes the patio doors offer great sound insulation but with them open it was noisy-and we were on the "quiet side"! The hotel is adjacent to the busy A7 dual carriageway. In summer the pool area is right alongside the busy road, though there is a high wall and screening.That said it is also within easy walking distance of all of the amenities that Puerto Banus has to offer plus the excellent local bus service is close by. The lobby and restaurant areas of the hotel are very stylishly furnished. There is no "bar" as such though drinks service is offered from one of the seating areas. Beds are very comfortable, room sofas less so! The kitchenette in our superior room had a fridge, kettle and sink but nothing further. The staff are excellent, efficient friendly and good at their jobs. Would I stay in this hotel again?probably yes, would we stay in Puerto Banus again? almost certainly no. The hotel would be ideal for golfers with a car who travelled out each day but wanted stylish local evening dining .Less than ideal for older couples wanting a peaceful winter sunshine break.