Gjestevurderinger

av Paresh612 Mumbai (Bombay), India

Outstanding hotel with great staff

A superb brand new property, very well located and walking distance to the beach and fine restaurants. Parking garage is under the hotel but at a cost. Rooms are large and furnishings clean and new. Most important the people serving there are outstanding and understand the meaning of great hospitality. They would not say no for anything. When I left I forgot something valuable. They made special efforts to trace it and held it for me till DHL could pick this up. Thanks for this. Last but not the least, the breakfast spread is gargantuan. And delicious/high quality. All kinds of fruits, juices, breads, vegetables ( I am a vegan and this matters to me) plus omelette counter and various other non veg stuff.

av mich1158 Lytham St Anne's, Storbritannia

November visit

Excellent size room with fabulous large bed. Good house service.Excellent location for the harbour and restaurants and just a short walk to La Sala and other well known fine dining experiences. Bus stop for travel up and down the coast a short distance away

av Nicole R San Jose del Cabo, Mexico

TERRIBLE

Our telephone was not working and there was NO A/C? We were told its was turned off this time of year??? That seems ludicrous! We had to open the patio door in the evenings in an attempt to cool down, as a result we ended up with mosquitoes in our room bitting us and buzzing around our ears keeping us up most of the night, NO resolution was offered, who turns off the AC for a hotel, seems very CHEAP at least offer or have a fan in the room so your customers can have some airflow and a way to cool down. Also we had a kitchenette, with basically nothing to use, no utensils, dishes, nothing, why bother putting one in the room if you don't have anything to use, seems poorly thought out, or again just a way to cheap out. Breakfast was good with plenty of options and the bar staff at the restaurant were very accommodating and friendly. Front desk clerk (not sure of his name) not so much, wasn't very accommodating, so I wouldn't recommend.

av 888lorrainep Chelmsford, Storbritannia

Good but not brilliant hotel

Disappointed with breakfast, the hot food was Luke warm. Cold food was good. We wasn’t told that the pool was being refurbished and totally out of bounds. This is not mentioned on TUI website or the hotel’s website either. Weather is good so we are disappointed. Checking in was slow and we were asked for a voucher that TUI do not give anymore (all done on email ) but receptionist wanted it. Eventually sent her quite a few pages of our email from TUI. Only half way through holiday atm.

av X9012SNlindaf

Fabulous professional hotel

Clientele is mature, mainly couples, golfers and business or solo guests. No hen or stag parties. Aimed at guests not wanting the beach holiday experience. Pool available, however, limited sun and next to a very busy and noisy highway. Rooms are well sound proofed from the traffic noise. Breakfast is good with wide choice to choose from. Small adequate gym. Italian restaurant and coffee/ ice cream dining. Lobby area nice and welcoming. Location superb for port and shopping. Cleanliness of hotel and rooms is outstanding. Rooms have fridge and kitchenette area. Stayed 5 weeks and look forward to returning soon. Very safe and welcoming. Well done to all the staff.