Gjestevurderinger

Innlegg av saeed6778 Abu Dhabi, De forente arabiske emirater

From 01/11 until 07/11

It was nice experience at Rotana resort salalah the staff were so friendly and helpful and the breakfast was delicious room service was great special thanks to Yasser,sharif and hayat for there help Saeed

Innlegg av Inspiration562238 Doha, Qatar

Friday Brunch

Absolutely fantastic brunch for my daughter’s birthday. The staff was amazing and also food. Hassane our host was 10/10. The seafood was amazing and BBQ to die for. My daughter loved the day as did all our guests. All up 24 of us and nothing was a problem for all the staff. Can’t wait for the next one.

Innlegg av tinagasconmontgomery Sohar, Oman

Rotana is Radiance

Not only is this resort hotel radiant, but so are ALL the staff. From the moment we booked, we got the red carpet treatment. Thanks Mohamad. Since there are no tourists allowed in Oman during the pandemic, we “staycationers” were among very few guests. We had a magical night at our private bbq, we enjoyed the huge pool all to ourselves, and we were so impressed with the attentiveness of each and every member of the staff. Thank you Hassane and the team for making our last night so special by preparing our freshly caught fish into a 6 course meal, worthy of a Michelin star. Rotana, you continuously exceeded our expectations and made us feel like VIPs. If we could give you a 6 star review we would!

Innlegg av elevenilo Salalah, Oman

My Sanctuary

Will comeback very soon just to relax or with friends, the pool and the sea shore very inviting you can walk around the resort peacefully and thanks to miss Mary Ann (front desk) for accommodating me smooth check in and check out 5 star experience ❤️

Innlegg av BarrySally

Dismal, stressful stay!

An absolute pile of junk from the onset! Concierge expected me to put my own bags in the buggy, didn’t even ask if I needed assistance with my bags! When we got to our room, it took the worker 15 minutes to place my bags outside the room, he was waiting for someone else to take my bags! WiFi did not work, took engineer over an hour of coming back and forth just to say someone will come in the morning to fix, who never came! I complained about this and someone came to the room and took another hour just to change the WiFi router. Food was mediocre at best for a 5* hotel, rooms are dark and dingy, low lighting! After about my fourth complaint the manager was kind enough to upgrade my room to a suite which was the only good thing. Family getaway for a few nights to which caused more stress that was worth! Rooms are not thoroughly cleaned or sanitised as advertised. I had an ant problem and found out there was a cupcake wrapper under the curtains which was not cleaned by house keeping. Service from some staff was very friendly but other members of staff need a crash course in hospitality. I will not be staying there again even if it was given for free!