En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
90% anbefaler hotellet2416 vurderinger
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Ferie uten barn
Positivt: hyggelig personell som ønsker deg det beste. Plassering var som forventet et kort stykke utenfor «sentrum» som bare er en liten busstur unna på ca 10 min. Vi skulle hatt rom med havutsikt, men pga overbooking så fikk vi rom i 2 etg inn mot landet og all-inclusive. Rommet var stort og renslig så ingenting å utsette på det og vi hadde ikke behov for utsikt fant vi ut Nye håndklær hver dag og enkelt å finne solsenger. Stranden er fantastisk for alle, fin sand for barn å leke i, Stein og sand langs land gjør det perfekt for snorkling i alle aldre. Supermarket rett over gata om en vil kjøpe drikke, badeleker etc. Negativt: kapring av solsenger uten å bruke er ikke uvanlig her som er synd for de av oss som faktisk bruker dem. Skulle derfor ønsker at flere hotell fjernet håndklær som ligger over 1 time eller 2 slik andre gjør. Service kan til tider ta noe lang tid men alltid hyggelig når de kommer. Middag er vel den delen jeg ikke hadde hatt behov for da det ikke av god kvalitet, kald mat og lite utvalg. Solsenger på stranden er ikke en del av hotellet og koster derfor penger I vår periode for september så var det ca 95% russere med små barn mellom 1-7 så mulig dette er ferietiden deres. Vårt opphold varte i en uke for 2 voksne 32 grader i luften og vekslet mellom 28-29 grader i vannet
Mye for pengene.
Flott hotell og kjempefin beliggenhet. Bestilte "alt inkludert" fordi hotellet ligger litt utenfor restaurantområdet i Protaras . Kveldsunderholdning hele uken. Maten: frokosten helt klart best, lunch og middag midt på treet. Badestrand rett nedenfor hotellet. Alt i alt ett hotell som anbefales på det sterkeste. Vi pensjonister kommer helt sikkert tilbake.
Wonderful two weeks, ALL the staff are really helpful and friendly. The rooms are large, but I'd recommend a higher floor to make the best of the view,there are a lot of plug sockets,and housekeeping was really good,there's also a fridge, kettle and a free safe.There's an array of sunbeds, none of which are on top of each other, plenty of room between them, Free pool towels, and they can be exchanged every day. Wi-fi throughout the hotel is good, but if you use the sunbeds further away it can be patchy. Food was amazing, both from the main restaurant and from the pool bar. All staff as I said were amazing, but a special mention for Emily and Kristina,from the main restaurant, Galina,Anastasia, and Elina,from the pool bar,and the wonderful Linda of the animation team, all of which made our holiday extra special.
Best hotel in the area!
I am currently on my 5th visit to crystal springs and I cannot fault the hotel or its staff, it's become our home away from home and we can't wait to return! Staff go above and beyond to ensure you have an enjoyable stay and will do anything to improve your stay, whether that be correcting drinks, adjusting the room if anything is wrong or going out of their way to help with any issues you may have. The food is great for a buffet style, there is something to cater for everyone and always something to eat. The pool bar has amazing fresh food, including fresh fish cooked to order and always tastes fantastic. The meze style restaurant is a lovely treat from the buffet and again has some amazing traditional dishes. Drinks you cannot fault one bit. All spirits are branded and there is such an extensive choice of cocktails. Staff will adjust drinks if asked and make them prefect! Of course when they are busy drinks take a little bit longer but nothing more than you would expect anywhere else. My favourite thing about the hotel is the staff, from the managers and the bar staff to the cleaners and entertainment staff are all so happy to help with any requests and really make the hotel what it is. If anything is missing from the room or not quite as expected staff will adjust as soon as they can and without any trouble. If you don't let them know something is wrong they can't rectify the problem for you! The pool area and gardens are always maintained well and there is always somewhere different to sit and enjoy the views. The beach is a public beach which is why sunbeds have to be paid for, but with the hotel in such close proximity you can have the best of both worlds. All in all I love this hotel and all the people in it that really make your stay something special. We haven't even left yet and we cannot wait to return! There are too many staff members to mention individually because they are all so amazing in their own right! We love crystal springs!
Absolutely amazing 💓
My boyfriend and I went here for our first all-inclusive holiday experience and it will be really hard to beat!! Firstly, the hotel grounds and beach are absolutely stunning. The buffet, pool bar, and a la carte restaurant were exceptional. We loved the food and it was a big part of where we decided to go. There were different themes each night, we particularly liked the Cypriot night. The drinks are excellent, we worked our way through the cocktail list and loved each one of them 🍹🍸 the wine is really good too, particularly the rose. The vibe at the hotel is pretty chilled, we're in our mid-thirties and there was definitely more of an older crowd but that didn't bother us at all. Everyone was friendly and enjoying themselves. There's Protaras with its strip of bars not too far away if you want that, the bus is really cheap and easy. However we tended to stay at the hotel and take advantage of the drinks there. Like a lot of the reviewers have mentioned on here, the best thing about the hotel is the staff. I've never felt so welcomed and I totally understand why people keep coming back year after year. By the end of the 10 days they felt like friends. Nothing was too much, everyone was so friendly and stopped to have a chat with you, including management staff. Felt a bit sad saying goodbye on the last day 😅 too many amazing people to mention by name but I want to say thanks so much for making our holiday so wonderful. I would definitely recommend this to anyone thinking about staying here and I've already recommended it to friends and family. My boyfriend and I would love to return one day ☺️