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We stayed at the Bitzaro Grande for a week in mid September, staying in a suite with whirlpool. First impressions were very good, the hotel reception area was clean and had plenty of places to sit and relax. Check in was quick and easy and the resort is not large so all rooms are within 200m of the main block. WiFi was reasonably good in all areas. The room was really nice and clean, it's well set out with a seperate seating area from the bedroom. The only negative thing was there is no independent light switch for the toilet so have to switch on the whole bath/sink area lights during the night. The terrace and whirlpool are the main selling points and basically meant we don't need to leave unless you needed food or drink. The sunbathing area of the terrace had sun till 4 which was fine for us. It was very handy having your own area to sunbathe as we did notice a large number of sun loungers had been reserved very early in morning and not used until the afternoon. The hotel does tell guests not to reserve loungers but its not enforced. Don't know if it was covid or not but they didn't seem to have enough sun loungers for the amount of guests. We overheard one guest complaining to reception as someone had removed their towels that they put down in the morning but only wanted to use from 1.30, apparently she had done this for the previous 12 days with no issues. Looks like other guests had got fed up with her as the lady on reception said they don't remove towels. The poolbar is great with a nice selection of snacks and light meals during the day if you don't need want to go to the restaurant. There was only 1 staff member on at the pool bar and she never stopped, keeping your waiting time to a minimum. Food was good in general, quite varied and no real complaints. A couple of meals were not our thing but there was always something we fancied. They enforced the mask and plastic glove wearing when guests were getting food. Its €10 each way to zante town and takes about 10 minutes, laganas will be a little cheaper but we didn't go there. One thing I really didn't like was the amount of single use cups they used at the pool bar, even when we wanted to reuse your glass for the same type of drink they still give you a new one. Admittedly this may be for covid reasons but they must use thousands every day. I understand the no glass policy around the pool but hard plastic which can be washed and reused would be better for the environment. We've booked again for next year so must have enjoyed it
My girlfriend and I stayed at the Bitzaro Grande hotel for 7 nights this September and we couldn’t be happier with our time here. We arrived on a late flight but still had a lovely welcome to the hotel and dinner in the restaurant on arrival before bing guided to our room and taken over some basic information. All the staff were incredibly welcoming and polite, always had a smile and happy to help. We stayed in room 334 which was nice and high and had a great view of the pool, we also got really nice evening sunshine on the balcony. The room itself was spotless and cleaned every 2 days, it was very comfortable and had everything we needed. Probably the best nights sleep I’ve ever had in a hotel too! The food was always hot and fresh and there was plenty of choice, we especially enjoyed the carving stations, themed nights and all the amazing desserts. The pool was lovely and relaxing and the pool and snack bar had everything you could want including good food and cocktails. One thing to note is that people do put heir towels down on the sun loungers very early so if you don’t join in you’re likely to end up a little further from the snack bar or on the grass, this happened to us a couple of times but it was still enjoyable. They play nice music around the pool and the vibe is lovely and relaxing. The hotel is only a 10 minute stroll to the beautiful kalamaki nesting beach and a 2 minute walk to the main kalamaki road which has lots of lovely shops and restaurants . We rented a car from Merlis car hire on the main road for only €40 for the day, no deposit needed and not required to leave behind a credit card. Both the service and car were great. We flew with Tui and after speaking to our wonderful rep (Tamsin) we booked a boat trip to see shipwreck beach, the blue caves and xigia beach which was a great day out. Zante town was also lovely and only €10 in a taxi from the hotel or you can get the fun train from the main road for €6 per person. Overall this holiday was utterly amazing and the hotel was just perfect, we will most certainly be back!
Really lovely hotel.
We have just returned from a weeks stay at the Bitzaro Grande Hotel, and had a very pleasant experience. Positives: The hotel on first impressions was impeccably clean and promoted a very modern and polished look. The decor was minimalistic yet impressive. Our room was tastefully decorated and again incredibly clean, the size of the room was ample and the bathroom was great! We were lucky to have a pool view from our balcony which was a pleasant outlook. The a/c was also very impressive. The staff on reception were extremely friendly and always greeted you with a smile. The bar staff again were friendly and helpful, especially Costas and the young guy. The cleaning lady was always smiley and happy, she did an amazing job in providing an every other day refresh of our bedroom. The food in the hotels main restaurant was very good, there was a great variety offered and the menu changed each day. As a couple we chose to eat some nights in the hotel and some out but I can’t see there being any problems had we eaten the entire week within the restaurant. The hotels location really was perfect for us. It’s location to the Kalamaki strip is a short 5 minute walk. The beach again is only a short 10 minute walk. So you really are in a great location in terms of walking distances. The airport is a 10 minute drive and costs approximately €13. The flights can be seen and heard over head through out the day however these do not run through the night so cause no real issues. The hotel to Laganas was an €8 taxi fare and to Zante town €10. So nowhere is too far or expensive. Negatives: The one thing that really let us down through out our stay was the drinks provided at the bar. We really struggled to find anything worth drinking other than the beer (which was great) All the wine was awful and I’d go as far as saying not drinkable. I tried to take the edge off with lemonade or soda but that only made it worse. All the spirits are mixed with bottled sodas which are left with the lid off so nearly every drink we had was flat unless lucky enough to get the first pour from a new bottle. There was no bottled water available from the bar and even the drinking water tap had a strange taste. Overall we had an amazing week at the Bitzaro Grande hotel and it was almost a perfect week had the drinks been palatable. Thank you for everything and contributing towards our fantastic holiday in Kalamaki.
Great hotel with exceptional staff..
Nice comfy bed and good pillows. Everything you needed in the room - fridge, TV and even scales to weigh the suitcase on the way home. Food - no complaints at all. Lots of choice and very tasty The staff were a cut above the norm. In the restaurant they looked out for us (a group of 12 !) and made sure we had one large table so we could eat together each evening. Everyone was super friendly and lovely. Kostas on the bar seemed to be able to remember everyone's drink and had a smile for everyone. Everyone on Reception similarly were great with advice and just so helpful. The beach at Kalamaki is fab - no stones on the beach or in the sea and the town just up the road was good for a wander. Plenty of restaurants, supermarkets and bars and some good live entertainment around which was great. We ventured out both on sea and road so was good to see more of the island. All in all a great holiday and would highly recommend the Birzaro Grande. Thank you!
Brilliant 10 night stay
I was attracted to this hotel because of the very positive reviews I read and I wasn't disappointed. we have just returned (family of 3) and we had an amazing time there. The food was the best I've ever had at an all inclusive, the rooms were spacious and really clean. I would recommend a suite with a whirlpool on the terrace - really impressive. Cleaned to a high standard every 2nd day. The staff at this hotel are amazing, from Costa on the bar, Nikki in the snack bar, and all of the restuarant and reception staff. They simply can't do enough for you. It's proximity to the airport also attracted me, we got a taxi outside the airport and it was 15 euros. The planes are very close, but the noise didn't bother us at all. The pool area is great, plenty of beds and always kept clean. Was a quiet hotel and exactly what we wanted for a relaxing holiday. The beach is a 10 min walk away and is lovely. would definitely return to this hotel.