|7,7 / 10
|7,4 / 10
|7,4 / 10
|Mat og drikke
|7,4 / 10
|Rom / leilighet
|8,1 / 10
|8,3 / 10
Bekreftet gjest: 2024-02-17
Bekreftet gjest: 2023-11-20
En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
79% anbefaler hotellet2605 vurderinger
Fem siste vurderinger
Thank you Mercure staff
Amazing stay we loved the room was clean and the reception stay we really helpful they helped me a lot with all the requests and the made sure me and my family comfortable thanks to Marina and Zinab they were amazing and helping a lot along with Alina and super
Triple U: Unclean, Unhelpful and Uninhabitable
I don’t usually write bad reviews, but I just couldn’t let this one go by. I don’t know how this hotel is still functioning. I booked a 1 bed apartment for 1 month, and from the very get go, the apartment was unclean and the hob and oven were not working. Next, the lifts take 20 minutes to arrive. There is constantly a queue for the lifts as they’re just not functioning very well. As a result I am late to work most mornings. There was no iron provided so rang customer service to bring up to the room and they took around an hour. The delays could have been caused by the faulty lifts or lazy staff, who knows. They only clean the room on a Thursday and Sunday and don’t even do a good job of that. The bathroom is never cleaned to a good standard and they only started taking the bins out after I had to remind them. I have been continuously unhappy with the services provided so I decided to cancel the rest of my stay here. However they would not refund me the remainder of my stay, so I am still stuck in this hell hole. I may never be able to check out from this place as I am contemplating killing myself before then. I would never recommend this hotel to anyone. Please for your own sanity, stay away!
Memorable stay and help ful staff
We had a pleasant stay at mercury during our vacation and very nice hotel with pleasant staff and friendly always ready to help and make your stay like a second home especially thanks to Housekeeping supervisor Hermaj to make our stay enjoyable and whatever we requested he responded at the same time and the hotel very close to metro and transportation and the room has nice city view
Amazing and nice hotel, great location, right next to by metro station. Thanks for everyone, staff are attentive, good l
Amazing and nice hotel, great location, right next to by metro station. Thanks for everyone, staff are attentive, Marina was very professional and excellent customer service. ⭐️ Overall was great experience, I would love to came back again for a next year.
Thank you so much for the room cleaning my room was very nice I am very happy to stay and thanks for Hussain he is cleaning my room and thank you so much for Mr.Ahmad raza he is check my room he is very helpful hotel is very nice 👌 I like merecure hotel Dubai barsh height