En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
79% anbefaler hotellet2164 vurderinger
Fem siste vurderinger
Vi reiser med Qatar og bruker stay over tilbudet . Stort hotell, fantastisk service, bra basseng, nydelig poolbar. Store rom, rask innsjekk. Spa, trening, her har du alt du trenger. Synd vi ska være her kun et døgn... Hit skal vi tilbake👍
Norwegians should stay here
Fantastisk sted å bo og et servicenivå helt utenom det vanlige. Maten er generelt spennende og god, men det er dessertene som må omtales, lekre, små, og så smakfulle at man glemmer hvor ekstremt mange kalorier de antakelig består av:) Bassengene var deilig avkjølt - i hvert fall sammenliknet med lufttemperatur som var 43 grader.
outdated hotel with bad service
I'm staying in grand suite at grand Hyatt hotel for quarantine. the food provided for the quarantine is very bad ( no taste, cold food, no variety) . first of all the hotel furniture is very old the carpets are very dirty with stains all over it. in addition, when I entered my room there was on fridge in my room, also they didn't provide toiletries kit. Also in terms of technology and TV I don't think this hotel thought about renovate their rooms because I believe the hotel room didn't get any upgrade since the hotel established. if you used to 5 star hotel service you will be very upset and disappointed in this Hotel service. anything ordered from room service it takes more than 30 Min even if its bottle of water, also when they receive my order from outside restaurant it takes them ages to deliver it to you finally, don't expect to get what you paid for from this hotel, there are much better alternatives. if anyone wants to spend their quarantine I would recommend Malaz Kempinski its in different level and better in every aspects.
I had a stay at the hotel with confirmation number 40382227 last weekend from february 12th to 13th First off , I was being screamed at by the front desk when i asked why do I have to keep a cash deposit since it's not my first stay with the Hotel , afterwards the manager respectfully has explained that it is finance policy after he addressed me. I had originally asked for a garden view room yet I was given a room in the ground floor which didn't appeal to me as the room was dull my previous stay was perfect but I don't understand what happened to the hotel honestly
We checked into Grand Hyatt and our 3days stay was awesome. I would like to commend the good work done by Security mostly the guard at the main entrance who we later learnt his name is Alex. He was so kind, welcoming and always ensured that all SOPs are followed despite some challenges from a few stubborn people. The entire staff was so helpful I would love to stay in Hyatt next time over and over again.