Gjestevurderinger

av s1nvv Offenbach, Tyskland

Solid 5 star hotel but not a luxury property

A nice 5 star resort, anyone who complains about the 5 star rating does not have any idea of the criteria of the hotel ratings. However, it is not a luxury property. The location is great, with an amazing beach and pool area and you can reach the city within a 10 min walk, where you can find lots of bars, clubs and restaurants. The food was also really good, what we really liked is that with half board, you can switch your included dinner for lunch. What I really did not like is that for the buffet, staff insisted on using single use plastic gloves. We are in a climate crisis and the last thing the earth needs is single use plastic. The guests can wash their hands before going to the buffet. The rooms in the west wing are VERY OLD and the tiles in the bathroom always look dirty and sandy. Maybe you can ask for a renovated room.

av trobertson123 Cumbria

Lovely hotel in great location

absolutely lovely hotel. great staff in all departments. beautiful rooms,. bedding changed every day by our lovely cleaner. gorgeous beach and the fact we could book a sun bed for two weeks was fab. unfortunately we booked one by the pool where a very loud and i mean loud woman and her kid and friends had to shout and scream non stop. we decamped to the beach. Much better. several nice bars and you could order food and drink delivered on the beach. They gave us another room for our last day as we had a late night flight. On the whole an excellent stay. A little feedback that downgraded it from a 5 to a 4. Their seemed to be little on the lunch menu on the beach except sandwiches and frozen pizza. it wasn’t till the last day till we discovered that the grill bar next to the pool did other food. we had assumed they did the same as the stuff on the beach menu. so a little more communication on dining options would have been good. 2nd we were put off eating at the hotel after attending and paying 27 euros pp for the barbecue. This was not a barbecue it was pre cooked food served up in bain marie’s hours after it had been cooked so it was sweating in its own juices. Not nice. a major mistake for a 5 star hotel. This aside a wonderful stay

av paulineh486 Potters Bar, Storbritannia

Fab hotel

Our third visit to this fabulous hotel. The service is excellent. Rooms large and clean. The pool is beautiful. Although the water is not cooled on very hot days so it can feel a little warm. The restaurants and bar are large and lovely. Great selection on the buffets at each meal although I do think the number of cold dishes on the lunch and dinner buffets has reduced on our last visit august 2021. There seemed to be a larger selection on previous visits (2016 & 2018) The beach/pool sunbed reservations system is a fantastic idea. Simply live this hotel and will be coming back for many years to come.

av mollyash Storbritannia

Love this hotel

This is our 5th visit to the hotel. We love the location, the beach, the sun bed system. It’s just a perfect holiday to relax and watch the world go by. We have always stayed in the main hotel and prefer it to the West Wing, there is nothing wrong with the rooms in that part of the hotel but a little bit further to walk. We love the theme nights as our kids love to watch the dancing and the food is also great. The only thing I think they need is toilets on the reception floor as it’s a bit of a pain going down to the lower flow. Overall a wonderful holiday and we really can’t wait to book again for next year.

av N3450CUmariaa

Family Holidays

This was our 4th time staying in this Hotel for our holidays. Overall we had a nice time but for next year we will consider it. Pros: Location is perfect. The pool area is nice and quiet even on high season. Breakfast is excellent, with a lot of variety and most important fresh food. Clean rooms and friendly staff. Cons : lots of things need renovation, pool area, gym, restaurant inside the hotel and the barbecue/bar by the pool. The food offering need a complete overhaul for the prices being charged / to be considered 5 star hotel. No kids menu. Very difficult to find staff both in pool area & beach. No handicap friendly. If you book a room on the ground floor, grass area there is possible way to enter or exit the room without anyone to help you with a stroller. Last, for a 5 star hotel not to be an environmental friendly hotel, I believe is unacceptable . I asked the maid and I was told that their regulations was to change the sheets every day ( I asked her to change every 3 days) also there were no recycling bins in public areas not inside the rooms. Considering, what is happening around the world, ex fires all over the world, and the climates changes, I found this very irritating. I hope management will consider the above because its a nice hotel and in one of the best locations in Ayia Napa.