Gjestevurderinger

av Ind_Traveller_GB Warwickshire, Storbritannia

My Worst Experience Dubai Experience In 9 Years

I’ve visited Dubai regularly for 9 years including staying at the Hilton Al Seef Heritage Hotel and the Hilton Canopy Hotel all within a 2 minute walk and the same group. I’ve been here 2 days and it’s now 5pm and despite not being in my room yesterday and out of my room again today from 11am to 3pm then room still hasn’t been cleaned or any attempt. Despite this I informed reception over an hour ago to inform them that the room hadn’t been cleaned either yesterday or day. I was told the room would be cleaned immediately. However, I return to the room. It still hasn’t been cleaned although 3 bottles of water were put on the side on entry to the room and not even in the area the water was when I first checked into the room. Clearly the door was opened and they were dumped on the side. Another visit downstairs to reception to explain the room hasn’t been cleaned. I come upstairs and moments after being in the room housekeeping ring the door to explain ‘it’s not my normal room I clean’. What kind of excuse is this? Does that mean the person who should be allocated to clean my room didn’t attend work so therefore the room wasn’t done? It’s appalling service and if you want a cleaned room and reasonable and I’m not talking 7 star customer service then I would avoid this hotel. Next time I’ll use the Canopy Hilton next door that provides a more streamlined service and friendly staff.

av Manju G

Terrificstay

Wonderful ambience, friendly staff, 2 minutes walk from creek. Had a relaxed holiday. The room was Comfortable and Sarita, the house keeping staff was very cordial. On the whole a very enjoyable experience;

av fibimontero Dubai, De forente arabiske emirater

One-of-a-kind 36th Birthday @ Hampton by Hilton Dubai Al Seef

This hotel stands out as one of the best I've experienced. Its serene ambiance, proximity to nature, and breathtaking view of the manmade sea make it an ideal retreat for families or those seeking respite from the city's hustle and bustle. The entire experience, from the clean and modern interior design to the welcoming staff, has been exceptional. My favorite spot is the outdoor seating in the cafeteria. It deserves a perfect 10/10.

av 909dra Kuwait (by), Kuwait

Very Basic if not Less

Minimum if not less amenities and furniture. Old / worn out towels. useable Tel set only in the bathroom. lengthy check-in process. Fair welcome. Breakfast need more selection. No insight or nearby mart for basic needs. Definitely NOT known Hampton standard.

av tabassomgh

One of the most beautiful hotels I've stayed in.

The facilities were excellent, but the most important thing I want to mention is it's lobby; big, comfortable and friendly. There is different cozy corners for many people to hangout, do their works, chat and etc.