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DİLBER Y

Temizlik ,oda buyukluğu ve konforu çok iyi.Havuzu spa imkanları çok güzel.Personel çok nazik ve yardımsever.Yemekler ,kahvaltı yeterli, güzel ve lezzetli.Domuz eti yemeyenler için çesit az olabilir. Kahvaltı çeşitleri yeterliydi.

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Hem S

We had a lovely time skiing whilst staying at the Hotel Lion. We had a family apartment that was spacious and comfortable. The hotel is spotlessly clean and staff made a noticeable effort to keep it impeccable. The breakfast lasted for a long time and had a good variety of foods on offer and the dinner was fresh and plentiful. The log fires in the reception created a cosy atmosphere and the bar area was always buzzing after dinner. Although the swimming pool and spa area was busy at peak times, it was also spacious enough to accommodate all of the guests and was modern and to a high standard. The spa treatments on offer were also varied and high quality. The staff were very helpful too. All in all we had a lovely time and would definitely recommend staying here!

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Elena B

Generally our experience was good. Big rooms, very warm. Staff is always happy to help. Asked for different options if lunch and staff took it on board straight away. As well my little one dropped her tablet behind wardrobe maintenance got it without delays and etc.. Just one thing and quit major. I looked at evacuation plan and it was great. However emergency exit was locked. I asked receptionist how does it work as it did not look as magnetic door( but maybe it was). She did not even know it is exit there. So I asked in case of emergency who would lead evacuation, she did know know. Then I asked another receptionist he did not know. Would door open or know in case of fire... Which front hall is at the high risk with 2 open fires and drinking guests in front of it and kitchen behind, that exit I was questioning was only one exit available in case of emergency. But as I said no one knew anything. However staff said they will pass over message to manager which they did but management never contacted us. Then I asked our travel agency and I was told by our agent,,it should open when alarm goes off " which is not very reassuring". After I was told by agent hotel will have meeting regarding these queries. Will it happen or not... However it is clear staff did not have any trainings or drills.

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Dawnie712,

Bournemouth, Storbritannia

We stayed for a week at the beginning of March in a 2 bedroom apartment and were so well looked after by staff. Positives Lovely staff, helpful and caring. Our rooms huge, beds comfortable, little mini kitchenette, sofa was also a sofa bed. 6 people could have easily stayed in this apartment (just to note 1 bathroom though). Rooms always lovely and warm, we had our windows open often as weather was very warm. Safety deposit box hireable from reception 27 lev a week. Plenty of public area in hotel to seat, bar on ground floor which was reasonably priced. Tvs showing sport for those who wanted it, a billiard table. Swimming pool was clean, a lovely 29c and empty most of the day as was gym and spa. This was great for me (non skiier).bath robes hireable from reception 20lev a week. Downstairs there were spa treatment rooms but also a steam room, quiet room and 2 saunas. Even in the evening, when we all went to the sauna there wasn't too many people. Opening times 10am until 8pm. I have seen some comments about the food but I feel these are unfounded, we are in Bulgaria not France. The food was plentiful and tasty, different themes each night, easy to eat 8+ of your 5-a-day. Always free fruit available. At dinner there was help yourself free juice plus free wines and free beer. Negatives Our rooms were at the front of hotel just above front doors, so was very noisy, I should have asked to change but we had unpacked so didn't but my partner was often woken up. Definitely suggest checking where your room is, I'm sure the back of the hotel would have been quieter. No kettle in room but we knew this from other reviews so took a travel kettle and cups. Ski hire place in hotel only took cash- Lev and you could only keep your ski stuff there if your hire stuff came from them but that said it turned out better to hire from a place near gondola that was open until 8pm. This is because you could drop all your heavy stuff close by, pick up shoes and walk back or go to a cafe without carrying everything. Also not reliant on hotel bus as was only 10 minute walk between hotel and gondola.

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Vacation43327544897

Love this hotel and it's sister hotel lion in borovets. Great facilities, use of spa facilities and treatments are a must and half the price of treatments back home. Bar menu and cost of drinks excellent. Local to bars, restaurants and old town. 10 min walk to gondola, or get the free minibus running throughout the day.