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Great service is an understatement for Ms. Jelli. Excellent customer service!!! We will definitely come back..Amazing view..Amazing place with great ambiance..Again Kudos to Ms Jelli you made our stay very pleasant..
Great location for peaceful vacation
I’ve been staying at Canopy Hilton for 11 days & everything has exceeded my expectations. Great away from the beach location set along the Dubai Creek area. Staff very friendly & Helpful. Especially Jelli & Andre on reception & all the people on the Rooftop pool area. I will definitely be back soon. Unbelievably great value & superb breakfast. I can only rate the hotel in every way. 10/10
What a surprise, I love this place
Without any doubt this hotel is really the place to be for long or short term stays in Dubai. The area Al Seef is just perfect for business, leisure, discovering, Malls, transport, walking, shopping.. And especially for Digital Nomads like myself, I have tried many places in Dubai and I really feel comfortable at the Hilton Hampton/Canopy. The staff are great and they are happy, which is not always the case in Dubai...the amenities, Internet, food, breakfast buffet is amazing, rooms are perfectly sized with nice Italian showers, the view of Dubai from the swimming pools on top floors are very nice too!! The Café is better than Colombia or Mexico.. Especial thanks to KG, Elyas from the sales dept, Marie, Miranda, Jamirah, the pool life guards are so gentle and friendly ..Well done HR department, congrats, you definitely know how to hire people. Karim from Belgium.
Good Creekside Hotel
Stayed for for multiple nights. Was checked in by Andrei who was excellent and made me feel really welcome The room was excellent, it was very clean however housekeeping needs to remember to replace items such as coffee and toilet rolls. The pool on the roof is very small and has very few sun beds, it was always difficult to find empty space. The pool is quite shallow Breakfast was included in my rate and was excellent both in food and service. One waiter who stood out was K.G who was very enthusiastic and offered great advice about local area. The only bad point and reason I didn’t score the hotel 5* is the concierge out front of the hotel. If you needed a taxi they would do nothing and you had to wait for a taxi to drop off, this really needs attention of management to put a plan in place for calling/hailing taxi. The guys out front were not interested and just smiled when you asked how long the taxi would be
Well Designed Hotel with nice Location, but only for a irresponsible act while assigning room with no proper windows
Great hotel with wonderful designing and nice location. Proximity to al seef made our evenings cool. Breakfast was also up fine. They made us dislike with one irresponsible act. They assigned to us rooms with no proper windows. The glass windows in our rooms were striped out for some security reasons. I believe it was receptionist responsibility to inform the same to us before check in. Instead I felt like they wanted to fill in those rooms first. As we were totally tired and with kids with us, I dint try to change the room after we reached the rooms. I suggest that you pre-inform this fact to the guests while checking in as you might know how boring it would be a hotel room without proper windows.