Gjestevurderinger

av Guide30552311244 Düsseldorf, Tyskland

Sensationelles Hotel mit einem außergewöhnlichen Service

Das Hotel bietet alles was man sich wünschen kann! Die Lage ist perfekt für Ausflüge in alle Richtungen, aber dass absolute Highlight ist wirklich der Service im Hotel. Wir haben wirklich vom ersten Abend bis zum letzten Morgen es so genossen, da einem jeder Wunsch von den Lippen abgelesen wird. Die diversen Geschichten von anderen Gästen, können wir zu 100% bestätigen. Man ist von der ersten Sekunde ein Teil der Familie und man wird sensationell betreut. Dies ist wirklich ein sehr sehr besonderes Hotel & man kann es nur empfehlen!!

av lovecambodia83 Lugano, Sveits

Una vacanza come poche

Forse una delle migliori strutture in cui abbia mai alloggiato. Piccolo albergo 5 stelle informale dove tutto è perfetto e i servizi sono a portata di mano. Le camere sono spaziose e confortevoli, il design è minimale ma con gusto, insonorizzazione ottima. Pulizia di tutte le aree impeccabile, veramente, raramente ho trovato un livello di pulizia tanto alto. Il personale è molto cordiale e professionale come pure il direttore, sempre presente e disposto a quattro chiacchiere. Cucina ottima, sia il ristorante a buffet (molto ben presentato) che quello à là carte. Area piscina molto bella dall’atmosfera molto rilassata. Forse l’unico punto non proprio all’altezza è il punto mare, non dei più belli dell’isola ma se si noleggia un auto, si possono scoprire diverse spiagge nei dintorni (Elafonissi, Balos,…). Un albergo che consiglierei ad occhi chiusi.

av HenryHenry1966

More than a vacation a sweet and inspiring experience 💙

Great vacation in this fantastic Hotel. Asterion Suites and SPA is really really great. My wife and me have spent a week in this marvelous Hotel (11 - 18 May 2024). We have been taken care by excellent personnel, especially, Dimitra and Christos at Front Desk, Roula (speedy gonzales), George, Chris and young Antonis at Bar, Katerina at Breakfast Section, Manolis (Superman) at Restaurant and Michalis at swimming pool. Definitely a Super Team 👍🏼💪🏼👍🏼. We definitely and highly recommend this wonderful and unique Hotel experience.

av Maureen B

Alius hotel lavaris

The bar staff especially Alexandra who always had a smile on her face Mr John who was behind the bar looked after us and aggelos was lovely also Kiril Ludmilla and Xenia who done the bar food Restaurant Giota was wonderful so cheerful and always helpful So much choice you will not go hungry The sunbeds are very comfortable really padded pool very clean Room was small, but not what expected when you look at the pictures But would definitely return the staff made the holiday

av clarendolce Walney, Storbritannia

4* Resort ft a Cat Café

So back story to how we ended up booking this resort – we had a matter of days to change our planned holiday due to a last-minute surgery taking place on our original dates. We weren’t fussed in coming back to Crete again but as I wanted a 5* resort, adults only with a private pool the choice was literally non-existent and Asterion seemed to fit the bill. On arrival to the resort we were checked in swiftly and given a brief look around. Fine. I could immediately tell the clientele was older than I expected (without causing offence, social media portrays something else!). Now my first problem was when being taken to our room (115) it became apparent just how ‘private’ the pool was – we were literally on a path. Now just to make it clear I don’t want to lie there all-day starkers but I do like my privacy! I don’t want guests/workmen/cleaners walking past every 5 minutes. I’ve never previously been anywhere and experienced such a lack of privacy when we’ve paid for a private pool. There are screens towards to bottom end of the pool so why not extend this across the bottom end (across the path) there’s nothing to look at so why not cover it up? Room inside was nice and spacious but that didn’t make up for the exterior unfortunately. Food wise breakfasts were the best meal of the day – lots of choice, everything was always fresh and the yoghurt and granola were 11/10. We were half board meaning you could choose lunch/evening meal. Lunches were very overpriced if you were to choose to pay at the resort. Evenings we mostly ate at the al a carte which was OK but after a few days we were deflated by the lack of choice on the menu. I agree with a previous review re. the lack of traditional Greek foods on the menu. Now here is where this holiday was literally my worst nightmare………..the cats. I genuinely have a phobia of cats, I absolutely cannot stand the thought of them touching me (this really is a thing – Ailurophobia). I seemed to be on my own with this one as the outdoor area of the restaurants was like a cat café, not just one or two but constantly 4/5/6/7 of them lurking about, the reason why they are constantly lurking is the other guests found it acceptable to throw/plop/toss food on the floor for them – I find this absolutely disgusting and unhygienic. I have two dogs, would I ever toss my food on the floor in a restaurant to let them eat!? Absolutely not. It is dirty and I don’t know why the resort allows it? I understand they are skinny but if you are that keen on feeding them take some food in a napkin and go to one side and feed them? It turned my stomach and honestly gave me the worst anxiety for the whole week. I couldn’t relax and enjoy my meals. Sorry but no. And before anyone says stray cats are a thing in Greece we’ve been to Greece several times in the past few years and never seen as many as here. Staff were all good but tbh I’m struggling with this whole ‘family for life’ concept on repeat on here, it’s a holiday resort? I’m not too sure I buy into some of these reviews. I am very well-travelled and have years’ worth of experience of 5* luxury resorts all around the world I’m not sure of other people’s comparisons. Gym didn’t do it for me really, not much space and really needs a water cooler in there. Area around the hotel is literally baron, very underdeveloped and looks a mess. Beach again is a bit of an eyesore, stony and dark sand here and there. We went into Chania few times by taxi, 50 ish euros return, much prettier to look at and I would recommend Pallas roof terrace for food, our bill was roughly 130 euros for two steak dinners and a decent bottle of white wine. We wouldn’t return because it simply wasn’t the place for us.