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Vi har hatt noen veldig fine dager på Pandanus ressort. Rommene var vel vedlikeholt og rent. Maten og drikke var god, personalet hyggelig. Særlig resepsjonen gjorde en veldig god jobb. Guest relation manager guidet oss gjennom Mui Ne en morgen og informerte oss på en strålende måte også ellers. Noen ganger tok det for langt tid før maten kom. Det var ikke mye pågang på restaurantet, allikevel ventet vi en gang 45 minutter på pizza til lunsj. Personalet rundt bassenget og i restaurantet kunne vært litt mer oppmerksom. De to siste dagene var det flere gjester på hotellet enn før. Da var kapasiteten til restaurantet ved frokost sprengt. Det var vanskelig å få plass, bestikk manglet og personalet var ikke nok "på hugget". Anlegget var helt herlig og vi storkoste oss.
Best Hotel in Mui Ne
We have spent almost 10 weeks during 2nd half of 2020 in Pandanus resort :) This fact alone says everything about the Resort. The facilities are . We have trieamazing here. Resort looks like newly build, as they do proper maintenance. The manager and the staff are extremely friendly and helpful all the time. The Resort itself is truly a place to relax. Lot of flowers, trees etc. We spent most of the time at the pool as it's the best place, just next to the beachd all the different room types, all of the rooms are clean and cosy with nice welcome gift (selection of fruits). The beach front villas are the highlight of course, waking up seeing the sea and the first sun beams. We have checked literally all other hotels in Mui Ne and have always decided to go to Pandanus as it has the best value for money and excellent facilities. There are two points I still need to mention on the con side. While the restaurant itself is an outstanding building most of the dishes could use some improvements taste wise as they are just OK for my taste. 2nd point, which is more a problem of the area itself, are these nasty sand flies. Depending on the season there are more or less of them. I need to leave a personal note as I was reading a review where a child was bitten by one of the "house" cats. There are a couple of them, always hungry but so nice and friendly. They will not harm anyone until they get hurt in any way. Therefore, I don't understand these people which let their small kids play unattended with the cats, hurt them and get bitten. I highly recommend this Resort to everyone who want some good time in Paradise.
Lovely place and great service
I am still in resort with one more night to go. I'll start with the good: Accommodation - Excellent. Everything is in very good condition from the reception area, the communal areas and my room. The grounds are immaculate with staff spending time during the day to water and tend the lovely gardens. No litter and no mess. The beach - the area in front of the resort is clean and tidy. Obviously the resort is cleaning the beach regularly. The adjacent areas are not so clean as the resorts are either closed or not so conscientious. The facilities - the pools are clean and well maintained. There are bikes to borrow although these need a service before they break. I had a massage and it was great. KimWha (spelling?) was excellent - very strong hands and a great relaxing session. Strongly recommended. The service - the staff are polite, responsive, attentive and keen to please. Reception are very helpful and their English is good. Now for the bad: I can't think of anything. I'll be back in 2021. The Manager and hos/her team should be very proud of the resort. It's a wonderful place for a break. I just wish it was a bit busier, they deserve to have more customers.
How much is your life worth? Pandanus Resort, Mui Ne, Phan Thiet did not care
My son 3y has bitten by a cat at Cafe Blue Lagoon restaurant inside Pandanus Resort in 12 Dec 2020 Resort did not monitor that cat as our requirements and their commitment, so the cat disappeared. All things Resort can do after incident are blaming us and trying to hide the evidence proving health status of that cat I wish, if Tripadvisor survey have 0 or minus ranking I shall choose for Pandanus Resort
My wife and I just finished a two month stay to relax after touring Vietnam and while waiting for the airport to open in Burma. We had a fantastic stay - the staff and facilities were amazing - all the reception staff were fantastic and guest relations were great - thx Vinh.. The restaraunt staff were also exceptional and created whatever dishes we asked for ..thanks to the kitchen and also to Hong, Thanh , Tam and everyone else for the food service and all the room service deliveries! Thanks also to the housekeeping staff!! Thanks also to the guys for the Tai Chi lessons!! Special shout out to Steve the recently retired GM who made himself available and did everything he possibly could to take care of us and make our stay as good as it could possibly be ..my wife and I will miss our breakfast conversation with Steve - good fun and always informative .. All in all a great bunch of people and my wife and I wish everyone at Pandanus the best for the future.. Regards Kevin & Meelay