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Avoid if you need silence
I booked the room because on booking.com it was said that it is soundproof. That was the reason to choose this hotel over the others which did not have this option. In fact there is no soundproofing at all!! I can hear absolutely everything that happens outside the room! I can hear my neighbors, the sound of the elevator, the steps on the stairs, the noise from the pool and the street. The people talking in the hall and slapping the doors. The room service ladies those are moving the beds while cleaning. EVERY SINGLE SOUND!! Nothing actually matters in the hotel if you cannot sleep it the room. And this is an actual scam to declare soundproofing, while they don't have it. The reseption guys say that they can do nothing, no matter how many times I ask. I strongly wouldn't recommend visiting this place if you need silence on the room and a good sleep.
Best hotel in Alanya where i have been. Staff was great. Always, when i came to hotel there was this gentleman who order lift for me. In my floor there was male cleaner who did spotless work every day. In room bed was very comfy. Easy to fell sleep after fun day. Most of all i fall in love rain shower. Now i have to get it home also. In breakfast there was many different dish where you can choose what you wanna eat. On this Covid time you cant take anything by yourself. There is staff and them give you what you need. I highly recommend this to hot everybody.
The perfect place to rest 👍
We have been at the Riviera Zen Hotel for a week and wish that was all. Hotel is renovated and very nice. The hotel staff was very committed and hospitable. Rooms are cleaned every day and meals are changed a little bit each day, so didn't feel monotonous. Food and drink are very good but there was no seafood in the restaurant. The place is located 2 minutes walk from the Cleopatra Beach. The beach is very good, nothing is missing to relax. The location of the hotel is on the main roads to the center. 15-20 mins walk from the port. We heartily recommend :)
Great hospitality experience
Riviera Zen is a modern, new hotel in excellent location. It is very close to the beech, to the shops and bars. The staff is the greatest asset this hotel has. Even those who don`t smile enough were very helpful! Big thanks to all of them, especially to Ahamed at the bar! Rooms are very clean, well equipped and spacious. Food was delicious, only inconvenience that we had to go to sister hotel Riviera Spa for lunch and dinner. But I must say it`s only couple of buildings away! This is a hotel I would be back!
Super Hotel Service 👍 Staff🤩 Food, Restaurant provide great service and food
From the beginning, the staff (Hilmi, Hanifi) was very professional, kind and helpful, always providing the best service and trying hard to make me feel good. The service was beyond my expectations and everybody was just kind and nice. The hotel is full of nice people and good professional stuff. The food was also delicious. The room was spacious, nicely furnished and very clean. Benefits from a very good location - very close to the sea and pretty much in the city center at the same time. Of course I will comeback here again to enjoy time in this amazing place with make my holiday very good . So I recommend the hotel for all! Thanks, Erika from Hungary