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Fantastic hotel, everything is great about it: location, staff and food. Location is in the city, close to all the shops, groceries, bazaar (just 3 min walk to this big bazaar which is every monday and thursday), bus stop. Beach just 5 min walk, you have to cross the street. Beach is shared with Kaila Beach Hotel. Beach bar serves in all-inclusive formula free tea,coffee and drinks like cola, sprite and fanta, water. Snacks and alcohols are extra paid. New and comfy sunbeds. Beach is large and clean, but please be aware that there are some rocks and you should not walk there, cause you may fall if the wave comes; there is special guarded area to swim. Swimming pool is clean, pool bar offers free beer and local drinks (some drinks are extra paid). Rooms are clean, they provide fresh towels and cosmetics, air conditioning is working ;) safety box is extra paid 2Eur/per day. Free wifi at the hotel and at the beach :D The most important in this all-inclusive formula is FOOD. OMG, it's so delicious!! Fresh vegetables, fruits, cheese, cakes, meat, cooked vegetables, local bread...me and my family we just can't get enough of this incredible food :D The cook and his team are GENIUS! All staff is very polite and friendly :) We have spent here two weeks in August and i would highly recommend this hotel to everybody who visits Alanya :)
The hotel is nice and well located. For a 4 star hotel it is well positioned and has a beach which is shared by Kaila Beach hotel. The entrance into the water is not very wide and there are many stone areas around but we used the other beach next to it for swimming only. Generally it was free for the guest which is not very frequent in Alanya so we did not complain. What we did complain about was the room and the third bed for my son who was too big for a thin mattress. We were promised a new room but had to wait for two days. Finally there has been some mix up and we were told there was no room and my wife cried and the manager disappeared. However the rest of the staff including two maids, a receptionist and a lady manager gave their best to solve the problem and finally we got a new room, a brand-new mattress for my soon, the AC unit was cleaned and the manager gave my wife a parfume. Finally they all gave her a hug and really made an effort to make her feel good. We were really touched and I thank them all this way again. The food was good, pretty repetitive but I like Turkish food so whatever I chose was tasty and good. All in all I would recommend the hotel because it is clean and they are really helpful (with many questions about taxis, how to get to different places and so on). I would go back for sure.
satisfied with the hotel
rested in this hotel this year in the summer and would like to share my impression. First of all it’s not my first trip to turkey and I’d lake to compare this hotel with others Albania 4* hotels. At first I would like to talk about rooms. They are well cleaned. We took a family room and there was enough space with large balcony overlooking the sea. Secondly I would like to talk about the beach as one of the main reasons for traveling to Turkey. It’s wide and has kind a private beach with own bar. And the last one it’s a hotel staff. They are all friendly and nice. Always ready to help with any problems
Good hotel, very clean everywhere. Fresh food and friendly staff. The internet is working well. I was at this hotel for the second year. Everything is perfect this year. The beach bar, sun loungers and toilets are also very clean. It smells everywhere, a lot of pots with flowers… ..Thank you
Kaila City Hotel
Nice place to stay. Very good food and drinks as well. Thank you for warm welcome. Friendly and honest staff. Live music, grill, water slides and lovely swimming pool. Thank you for all recommendations what to visit and to see😊 As family we really enjoyed our time here😌