Gjestevurderinger

av Sirius55 Oslo, Norge

Godt sted på fin odde

H10 var ny kjede for oss, og tilfeldigheter gjorde at vi valgte h10 Punta Negra for vår første september uke på Mallorca. Bildene på nettet av hotellområdet fristet. Beliggende på en odde, med umiddelbar tilgang til sjø. Hjelpsomme og oppmerksomme ansatte hele veien, ikke minst i resepsjonen. Restauranten bød på dagens fisk, som alltid var et godt valg. Frokosten var til gjengjeld av det enklere slaget, men grei nok. Eneste skår i gleden - hotellet stenger 25.september 2022 og skal gjenoppstå i ny drakt om et par år. Håper de flinke ansatte blir med over i ny kjede. Synd for H10 å miste dette stedet.

av Mona B Oslo, Norge

Fantastisk beliggenhet

Dette er er en av de fineste hotellene jeg har bodd på. Utrolig hyggelig og hjelpsom betjening. Behagelig atmosfære. Fantastisk beliggenhet 15 min fra Palma by, med buss eller bil. Nydelig natur og havet omringer hotellet og området rundt, utmerket til turgåing, eller bare slappe av på hotellet. Fantatisk frokostbuffet, den med rikholdige jeg har sett på lenge. Jeg anbefaler dette hotellet på det varmeste, og kommer til å bo her neste gang jeg er i Palma.

av Travelblog1978

Worst hotel !!

Punta negra in majorca is wort hotel i have stayed in. Rooms awful, damp and dangerous. My family have been ill since this trip due to the damp. I couldn't unpack my cases as didn't want clothes to smell ! Management amd directors even worse ! Zero care for my children and to make matters worse our bags were stolen along with passports and my daughters asthma medication ! STOLEN !! No one cared or helped. My view is that it was an inside job ! They have sold the hotel but the H10 hotel group management and directors are awful people ! No care , no security , no cctv. Just nothing ! Stay away at all costs ! To add insult to injury i had to Pay for this horrible experience !

av RamonaR203 Zürich, Sveits

Only room size and ocean view is 4star like

Unfortunately the only thing that was 4star like was the size of the room. And the location. Badly maintained property, poor breakfast service, quite dirty pool area. Unfortunately we would not recommend this place, its not worth the money you pay. The ocean view is nice.

av Luis b

Misleading pictures and descriptions on website. Left after one night

The enticing pictures on the website of the the rooms, grounds and beach were not what we encountered. We booked a duplex suite, and the room we were given looked completely different than the pictures shown. We felt we had been completely deceived. Our room was extremely dark, unmodernised, very noisy, right next to the kids pool, had a very small outside space and unappealing views. The air conditioning was not powerful enough to offer much relief from the heat and was extremely rattling and noisy. Many of the buildings on the grounds look tired and run down. The two beaches are tiny and very overcrowded, and largely taken over by loud teenagers. We give two stars instead of one because the room was clean, because the receptionists tried to find us an alternative room (the hotel was fully booked and the other available rooms were smaller and in an unappealing block with courtyard views) and because we were allowed to cancel and receive a refund for the remainder of the booked stay. We left first thing in the morning after the first night.