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Great stay and lovely apartments
This was our third hotel in Alcuida as a family member got struck down with covid. We loved the pool, apartments and staff at reception. They really made the time for you.the apartments are modern and everything you need. Food was good! Breakfast was great. My only issue was the bar staff. My son dropped his €3 slushy and they said tough luck when we asked for it to be refilled. I mean it’s a machine full of sugar ice, I’m sure they could have just filled it up for him. The bar staff obviously made their money from drinks which is fine but honestly was the first hotel we couldn’t get drinking water without paying a hefty fee. We also had half board so would have been nice to include a drink over dinner. It was a great stay but we won’t be back as the drinks were just so pricey on top of half board.
Excellent place to stay!
We stayed at the Ivory Playa in mid July and had a wonderful time. The hotel is conveniently situated near the beach and has bus routes and a supermarket nearby. The staff at the hotel are excellent -always friendly and helpful. The food is delicious with different buffet options every evening. The entertainment is also 1st class with the lovely team headed up by Roberto. Book now -you won't be disappointed!
Quiet week away -very hot
Hotel was lovely and clean. Pool areas clean too. Staff helpful and friendly. A bit outside of main Alcudia so quieter and less hectic. Some nice local bars and cafes as we were self catering. Kitchen area was well equipped. Loads of hanging and shelf space in wardrobe and around sink. Large supermarket opposite hotel, very reasonable. Himalayan shop opposite reasonably priced too ( forgotten phone charger 5 euro) Reception staff were extremely helpful. Charged a our phone until we managed to get one. Must mention Olga, who was very helpful when we had a swarm of flying ants in our room. Very apologetic, even though it was out of their control. Housekeeping were straight up, sprayed and cleaned them up. We were offered a room change, as we only had a day to go and the ants were virtually all gone, we did not bother. We were given a voucher for some free drinks too. Lots of mosquitoes around , local bar owners said they were the worst they had seen for years. Beautiful beaches 13 euro for 2 sunbeds on beach by hotel.
Great Hotel, Great Beach location and amazing staff all round. Fantastic family holiday.
We recently stayed at Ivory Playa for 1 week starting on 3rd June. What an amazing holiday we had. We have been to Alcudia before and stayed in other hotels but this was by far our best time ever. The hotel is beautiful and in a great location but what makes it so special is the staff. Everyone we met was always happy and smiling and really made the holiday a fantastic experience. The hotel was beautifully kept and the cleaners do a fantastic job not just with the rooms but the whole hotel. The reception staff, Francisco and Olga were amazing whenever we needed anything including on arrival when the lock on our door needed adjusting and Francisco came to the room straight away and arranged for it to be sorted immediately. Aroa, Alba and Alexandra on the bar and pool bar were again always very happy to help and smiley. And finally, but from our experience having 2 young girls, the most important were the animation team. The entire team were amazing, so much energy, non stop from morning to evening and made our 2 children, Ava and Olivia, feel so special. Roberto has pulled together an amazing team. Sara, Lorena, Tamara and Pavlina really made the holiday special for us simply by being incredibly professional but at the same time so warm and welcoming and taking the time to make sure that people had the best time. They rally are a credit to the hotel. Our children didn’t want to stay with us, they constantly wanted to be with the animation team evening sitting with them for the evening shows. We had said that this would be our last trip to Alcudia now the children are getting a little older but this stay with Ivory Playa may have changed our mind! As lovely as the hotel is and in such a great location for the beach its the people that make you remember a great holiday and Ivory Playa has some of the best.
Twelve nights at Ivory Playa
Wonderful hotel wonderful people I have just returned to Britain from a twelve night stay at Ivory Playa Hotel in Alcudia. We had a fantastic holiday experience. The hotel was beautiful, spotlessly clean with wonderful food in the restaurant and wonderful bar facilities. The entertainment was great and we always enjoyed it The staff were all so welcoming and friendly Reception staff could not have been more helpful. Thanks to all the catering, housekeeping and bar staff Roberto and his team were great and the girls brilliant. Thank you to the fantastic bar staff, especially Avoa and Alba. We will be recommending our friends to visit and we intend to return