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Gjestevurderinger

Våre gjesters vurdering
Vurdering fra TripAdvisor
Her ser du våre egne gjesters vurderinger av hotellet. Vurderingene samles inn via Reevoo, en uavhengig tredjepartstjeneste.
Total vurdering
 
9,2 / 10
Rengjøring
 
8,6 / 10
Service
 
9,0 / 10
Fasiliteter
 
9,1 / 10
Mat og drikke
 
8,6 / 10
Rom / leilighet
 
9,1 / 10
Oppfylte forventningene
 
9,1 / 10
Nøyaktig beskrivelse online
 
9,2 / 10

10 siste vurderinger


10 av 10

Anne,
Svolvær

+
Stille og fredelig. Fantastisk personell. Kort vei til det meste.
-
Mer komfortable stoler på balkong, terrasse. Klesstativ for å tørke badetøy/håndklær på veranda.

Bekreftet gjest: 2019-06-29


8 av 10

,

+
Rolig atmosfære, passer for voksne
-

Bekreftet gjest: 2019-06-22


7 av 10

YUMIKO,
Eidsvoll

+
Beligghet- Ligger rett foran strand,Grei avstand til gamlebyen At hotell er nytt Flott utsikt mot havet fra restanrant på topp etasje Solsenger var alltid ledig ,fordi det kostet min.5 eur for bruke,men det var grei ordning.
-
Rengjøring- Vasking av rommet skjer veldig sent på dagen. Alltid etter kl 15 og måtte ringe en dag 2 ganger på resepsjon. De har glemt å vaske glass i rommet. Noen ganger har de glemt å legge badematte. Sengetøy var ikke byttet hver dag. Litt variert med kvalitet av rengjøring hver dag. Forbederlse av frokost - De begynner å servere kl 0730 ,men det er alltid flere retter som ikke ferdig hvis man kommer like etter. Det er dårlig lyd isolasjon på veggen. Vi hadde TV på helt normal lyd nivå,men fikk klage fra naborom. Man hører dusj-lyd fra rom når man går på korridor. Ingen sted å henge våte håndklær og svømmedrakter Vi hadde rom med delt basseng som lå i 1 etasje. Da ble det oppdaget en kakkelakk i baderom. Spa- P.g.a dårlig lyd isolasjon ,høres godt støy hvis noen snakker eller ler høyt mens man tar behandling. Vi ble bedt å fylle ut spørreskjemaet. Jeg har gitt karakter 5 av 10 på kvalitet av massør. Da fikk jeg spørsmål rett på hva som var galt. Jeg følte meg ukomfortabelt. De kan alltid ikke forvente at de får topp karakter på alt. De kan ikke spør sånt rett på ansiktet til kunde. Det er mange som gir bra karakter til en bestemt person som jobber fast på strand ,men vi var ikke helt fornøyd. Han var lite fleksibelt. Vi ønsket å bestille drikke klokken var kl 12 tiden ,men han måtte første gjøre det han må gjøre nemlig dele ut vann til alle gjester i solsenger. Vi måtte vente ganske lenge før vi fikk bestilt drikke. Service nivå er ikke ikke helt topp. Rommet var helt vanlig rom .Det er ikke nok å kalle "Suites"

Bekreftet gjest: 2018-08-19


8 av 10

Tor ,
Sandefjord

+
De ansatte, spesielt kostas som jobbet på stranden, Maria i resepsjonen, og alle sammen i baren. Både ansatte bak og servitørene. Swim-up rom når man først fikk det, var strålende. Beliggenheten var også helt fantastisk.
-
Slutt og overbooket. Fikk ikke rommet vi skulle ha, før 4 dager inn i ferien. Vi var ikke de eneste det hadde skjedd med...

Bekreftet gjest: 2018-08-04


8 av 10

Helge,
volda

+
Rommet vi fikk med stor balkong og Jacussi. Plassering i forhold til strand var veldig bra.
-
Vask av rom skjer altfor seint på dag. siste kvelden før vi reiste vart rommet vasket og nye handklede kl 18:30. så det får stryk karakter.

Bekreftet gjest: 2018-08-03


10 av 10

Hege,
Molde

+
Rent og pent og god service fra personalet
-

Bekreftet gjest: 2018-08-03


10 av 10

Glen,
Oslo

+
Cocktails, frokostbuffet, strand fasiliteter, rommene, og resepsjonsansatte.
-
Rengjøring glemte å vaske rommet vårt en dag. Kan innføre mer systematisk rengjøring eller kontrol av rengjøring. Frokostservitørene kunne vært hyggeligere og gitt oss fleksibilitet å sitte hvor vi vile selv om bordene var ikke ferdig dekket på (la oss for eksempel sitte ved vinduet og nyte utsikten selv om det er ikke dekket på der).

Bekreftet gjest: 2018-08-03


10 av 10

,

+
-
Det stod at det var poolbar, det var der ikke. Og det er bare eg basseng som kan brukes av alle, de to andre er privat/hører til leiligheter

Bekreftet gjest: 2018-08-03


6 av 10

Daniel,
Bodø

+
Basseng og fin solplass rett utenfor rommet-vi bodde i u1
-
-Skandinaviske gjester og øvrig andre nasjoner liker appelsinjuice til frokost, å det holder absolutt ikke med 1gladd appelsinjuice PR person. Det burde være mye av dette som er tilgjengelig på buffeten -housekeeping burde bytte glassene på rommene daglig, det holder ikke å vaske glassen med en klut under rennende vann. Så dette var meget dårlig.

Bekreftet gjest: 2018-07-28


10 av 10

,

+
-
Større treningsrom

Bekreftet gjest: 2018-07-26


Se alle vurderinger

En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.

Totalvurdering

  • 4,5/5 Sovekvalitet
  • 4/5 Sted
  • 5/5 Rom
  • 4,5/5 Service
  • 4/5 Verdi
  • 4,5/5 Renslighet

0% anbefaler hotellet

59 vurderinger
Utmerket
 
39
Veldig bra
 
14
Bra
 
5
Mindre bra
 
0
Dårlig
 
1

Fem siste vurderinger

14.07.2019

Innlegg av lucyblaze87 London, Storbritannia

Faultless Experience

We were married in Rethymnon at the beginning of June and chose to stay in the Executive Suite at the Ikones to mark the occasion. I had done a lot of research into finding the right hotel with clean decor and a great location- and the Ikones Suites far surpassed all of our expectations. The hotel itself is flawless- a scandinavian, modern feel with luxury amenities. The executive suite was worth the extra for the brand new hot tub on the huge terrace, and what's more (unbeknown to us) our own gazebo on the beach- what a treat! The location is perfect- opposite a beautiful, clean part of Rethymno beach and walking distance to the old town. The breakfast was stunning- what a selection to choose from (including bubbles if you want it); paired with a beautiful view through the wall to ceiling windows. Our experience was topped however by the staff. From the moment we checked in we were greeted by smiling faces everywhere- I'd love to say this was special treatment for our marriage but I honestly think that they are this friendly to everyone. From the lovely ladies at the reception, to the staff in the restaurant, the cleaning team and the beach team- I couldn't fault anyone. A special mention has to go to Kostas and the ladies on the beach- they were superb; the friendly banter was the highlight of our stay (Thank you boy!) To anyone considering this hotel, I wouldn't hesitate to recommend it- particularly if you are celebrating a special occasion. Thank you for your wonderful hospitality- we will be back!

 
14.07.2019

Innlegg av MyTraveller0415 Stockholm, Sverige

Nice hotel with old memories

We stayed here a lot before it became Ikones and completely renovated (former Flisvos Beach). So we decided to try it again. Some of the charm is still there, even if it now is a whole new style and look, standard and class on the hotel. The rooms are nice and the hotel and staff is amazing, just like the old days. However, the suites facing the sea and pool access did not have the best view since the wall taking most of the view, makes the feeling of being a little boxed in when using the pool. But why use that when you have 30m to the sea. If we go back we will book with balcony instead of direct access to pool. Food was nice as well and the stunning views is always a reminder why we love Crete and Rethymno. Congrats to tranform a former apartment hotel to something like this. Amazing

 
28.06.2019

Innlegg av Travel_ID_Greece Iráklio, Hellas

Location location location....

Luxury suites with an ergonomic and smart design that puts the whole space of the suite in use, comfortable beds for a good night sleep, very good service that welcomes you like a royalty and food but the most important asset of this accomodation is the endless view which if you happen to not have an access from your room you can enjoy with a wonderful drink at the cafeteria-bar! We had 2 suites with pool view but we didn't care cause if you want to visit the beach you just have to cross the road!

 
26.06.2019

Innlegg av fcfaustina21 München, Tyskland

relaxing and very enjoyable trip

We stayed there for a week in the superior room, half board. arrived at midnight and they saved some dinner for us. and some fruits and a bottle of wine was in the room. location: not remotely located, close to supermarket and restaurants/bars, 20 mins walk to the port, plus 5 to the city center. we stayed facing the pool, totally quiet at night. cleanliness: superb, room was cleaned everyday, smells wonderful. comfort: you can choose your pillow, comfortable beds. beach: sunbeds with min. 10 euro consumption/day, very comfortable sunbeds with cushion. beach just across the street. service available in the beach. towels provided free of charge. pool: small public pool, we didn’t use it as the beach was way more attractive... food: nice breakfast, typical breakfast menu. dinner also really delicious, slightly more variative, always some traditional greek dishes served, lots of meats. we had a greek night while we were there, was the most exquisite dinner from our stay. the restaurant is facing the beach, on the rooftop, view is very pretty especially during dinner time. staffs: excellent, really friendly and helpful. respect for Costa and then other beachs staffs, despite of the strong sunlight and hot weather, always cheerful and friendly. price: really fair for our standard. will stay there if we have the chance to go to Crete again!

 
11.05.2019

Innlegg av mchlvngln

A most relaxing week

Early May 2019 we had a most relaxing week at the Ikones Seafront Luxury Suites. A true five star experience; Great breakfast and dinner, outstanding friendly staff and a well designed modern, hygienic resort. We had a late flight into Crete, delayed to arrive around midnight on our first day. Yet, we were warmly welcomed, escorted to our room (superior two story room, no specific view or swim up) and were offered something to eat. The room was clean, nice and spacious. Some fresh fruits and a bottle of water and wine were complementary. The bed was nice and soft with sufficient pillows and power outlets on both night stands.The rain shower was great, without any temperature or pressure swings. The only thing missing in the bathroom were a few hooks for towels or clothing. Other than that, no remarks. The breakfast buffet was outstanding. A wide choice of cheeses, salads, fruit, pancakes and eggs any style (including an egg station). Coffee and fresh orange juice is served at the table directly. The dinner was just as good. We booked half board and spent every evening at the restaurant. Usually we would go out a night or two, but not at Ikones. Even as vegetarians (eating the occasional fish) there was plenty of choice and the desserts deserve a special mention. The restaurant offers a great sea view with stunning sunsets and the roof can be opened if the weather allows. The pool was a bit small and only 16 quality sun beds were available. However, most guests will go out to the beach, just across the street. It has plenty of comfy sun beds and full service through which you can order anything the hotel bar (shoutout to Kostas). We rented a car for a few days but the hotel doesn’t have a parking so in the evening it could take a few extra minutes finding a parking spot on the boulevard. Our flight out of Crete was again late, so after the checkout we stayed at the beach for the rest of the day. In the evening we could freshen up in the hotel gym shower. We could also stay for the buffet without any additional charge! This was the cherry on top of the service we already enjoyed at Ikones. The complete staff was friendly and doing their best to make our holiday fantastic.