En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
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Europas beste strandhotell
Fantastisk hotell som svarte til mer enn forventningene. Fantastisk parkanlegg usjenert for annen støy, vakker vegetasjon, flotte bungalower, leiligheter og hotellrom. Maten er helt fantastisk med 6 restauranter de fleste i verdensklasse, romantisk og for ikke glemme det viktigste: hotellets ansatte - alle andre hoteller må sende sine ansatte hit på kurs - elsker dere alle
Beliggenheten var super for stille dager i gode omgivelser. Vakker utsikt til bukta. Anbefaler å ha rom den vegen, siden solen ikke er sjenerende der. Akkurat i april er den ikke det uansett, men skal man dra dit varmere tider er det absolutt en fordel. Maten var nydelig, betjeningen svært vennlig og sørvisinnstilte. Rommet var fine, sengene gode, badet komfortabelt. Ikke noe å klage på. Reiser mer enn gjerne tilbake dit.
Health hazards for VIP guests
We would like to inform you about an immdediate outrageous situation with Elounda Beach Hotel & Villas in Crete, Greece. The hotel Elounda Beach Hotel & Villas creates a significant healthcare hazard for its UHNW guests and their children by conducting major repair and paint work right by the VIP zone. In addition, round-the-clock noisy construction works cause a lot of aggravation and annoyance for the clients paying significant money for this accommodation. The hotel is not ready for the season and obviously not going to be ready. At this moment, the management is desperate to finish renovations, at the expense of the UHNW guests that are in the hotel. In the majority of THE ROYAL VILLA 2 BEDROOMS around VIP zone the hotel is conducting full-scale, active renovation works including major, round-the-clock paint jobs. This creates a significant healthcare hazard for the guests, including eyes irritation, coughing, sore throat, swelling, allergies and sleeplessness (the smell of paint is bothering our clients even at night). This is all, I repeat, is happening in the most expensive part of the hotel!!!! Our VIP clients complaint that even on the private beach the smell of paint is significant. In addition, the works are noisy and a number of people in construction robes with equipment invade the privacy during the day. This is not some kind of a 3-rd rated hotel we are talking about. Elounda Beach Hotel & Villas claims to be the most luxurious resort in Crete, catering to the UHNW and VIP clients – it should live up to the highest standards of service. This season, this is certainly not the case – there is not 5* service whatsoever. Moreover, the hotel’s management makes desperate attempts to conceal this situation with outright deceit. The management is totally unresponsive, if we are lucky to get them on the phone, they are either lying to us or rudely refuse to give us any explanation as to how and when they are planning to fix this outrageous situation. In addition, the Greek operator, Ambotis Holidays through which this booking was made, behaves in a very similar manner. They lie about the construction work in the hotel, room VIP clients in the epicenter of the major construction and make attempts to conceal from the market the fact that Elounda Beach Hotel & Villas is not ready for the season and should not be hosting clients this season. Since Elounda Beach Hotel & Villas does not provide any reliable information to Ambotis Holidays, booking through this tour operator is a major mistake. Obviously, the hotel has ruined vacation for our clients, who are paying significant money. However, the most important thing is that Elounda Beach Hotel & Villas endangered their family health and wellbeing.
Amazing service before our holiday
We are due to arrive on 11th June but wanted to already say that we have received amazing service from Rania. This is a special birthday holiday for my husband and Rania has been so helpful. Thank you for all your help so far and we looked forward to meeting you soon.
3rd visit: consistent, consistent, consistent!
This is our third consecutive visit in early June and the Elounda beach is consistently excellent. The rooms, restaurants, spa, swimming pools and beach are all five star but the staff set it apart from other comparable resorts. There are too many excellent members of the team to single out individuals, they all make a huge impact, and are a pleasure to meet. They are clearly looked after by the owners as they seem very happy to be at work, many have worked at the hotel for years and no surprise the service is so consistently fantastic. Thanks to you all for another memorable visit.