Gjestevurderinger

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Her ser du våre egne gjesters vurderinger av hotellet.
9,1 av 10 Basert på 8 vurderinger
Total vurdering
 
9,1 / 10
Rengjøring
 
8,5 / 10
Nøyaktig beskrivelse online
 
9,1 / 10
Oppfylte forventningene
 
9,0 / 10
Fasiliteter
 
8,8 / 10
Mat og drikke
 
9,0 / 10
Rom / leilighet
 
8,0 / 10
Service
 
9,3 / 10

Siste gjestevurderinger


9 av 10

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Veldig harde og dårlige senger i familierommet med unntak av hovedsengen. Veldig lytt ut i gangen. Stranden/bademulighetene var dårligere enn forventet.

Bekreftet gjest: 2019-10-06


8 av 10

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Bra mattilbud
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Begynner å bli slitt, baderom var meget slitt. Litt dårlige senger til barna på familerom. Mulighet for connecting rom ville vært bedre løsning.

Bekreftet gjest: 2019-10-06


9 av 10

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sengene
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bestilling/reservering av bord til restaurantene

Bekreftet gjest: 2019-09-15


9 av 10

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Venlege, alltid klare til å yte det beste for oss!
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Ekstrasengane på rommet var beregna for barn. Ikkje gode å ligge på og hadde eit eller anna vaskbart materiale, likna på " plast"

Bekreftet gjest: 2019-09-15


10 av 10

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Når det står flere steder at reservering av solstoler ikke er lov, og det skjer i stor stil så må de enten gjøre noe med dette eller fjerne denne regelen. Slik det er nå så er solstoler reservert fra morgen til kveld uten at noen er i de. Og slikt irriterer på en ellers flott plass.

Bekreftet gjest: 2019-07-07


En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.


Totalvurdering

  • 4,5/5 Sovekvalitet
  • 4/5 Sted
  • 4,5/5 Rom
  • 4,5/5 Service
  • 4,5/5 Verdi
  • 4,5/5 Renslighet

84% anbefaler hotellet

3231 vurderinger
Utmerket
 
2182
Veldig bra
 
669
Bra
 
263
Mindre bra
 
73
Dårlig
 
45

Fem siste vurderinger

07.08.2018

Innlegg av RuneA208

Fantastisk sted!

Et helt fantastisk sted med flotte rom, god mat, utallige barer med kvalitets drinker og et flotte basseng områder. Kanskje litt trang mellom solsengene ved hovedbassenget. Hele familien koste seg her en uke.

 
23.10.2020

Innlegg av Johnwalking England, Storbritannia

Not really 5*

We booked this hotel between many hotels in Crete,beautifully hotel but this wasn't enough and not what we expected. We paid for a 5* star hotel but we didnt get this.Reception manager was not friedly and helpful at all.Food was nice but u can get the same food and service in 3* hotel,stuff seems tired and stressed.Crepes were were tasty.Bar stuff were very slow even when it wasnt busy,seems out of control.Champagne bar supposed to be posh.We knew we wont get expensive wine and champagne but at least the atmosphere could be better.Bartender was rude to guests and to the waiter. Seems the hotel run by itself.

 
16.10.2020

Innlegg av Kathrinclarkuk England, Storbritannia

Could be better...

The hotel looks good,the location is not what we expected.The weather was perfect but we couldn't enjoy the sea cause is full of rocks,not for swimming.Rooms are beautiful but not clean.We didn't really like the food at the buffet,same choices everyday. The food at the special restaurants was better but service was late,it seems stuff are not enough.We spend our days and evenings mostly at the pools,service was much better there than the other bars,lobby bar with live music show extremely slow service,drinks were served after 30 mins even when tables were half full.Evening show at theatre pool bar was nice.Is a nice hotel with friendly stuff but is not what we paid for.we never saw the manager at the hotel or someone who is in charge but it needs more attention.

 
14.10.2020

Innlegg av Gromit89 Bodmin, Storbritannia

Lovely Hotel

This hotel is a lovely hotel, nice and clean, great food and drink and on the whole really great helpful staff, some of which are excellent. The only negative points are we were not given any direction when we arrived, never been to the hotel before and were not told that we had to scan the qr codes to get any information. I understand that the situation is different at the moment and not usual but it would of been nice to be told where to go and what to do, where our towels were and how to replace them, how to book the al la carte restaurants or even where they were? We were invited to a Aperitif evening, which was a very nice idea but no one spoke to us and just gave us a few nibbles, which again was very nice but didn't really see the point? The rooms are lovely and hotel its self is beautiful, gardens and the whole complex is well mantained and clean. The boys playing in the evening were excellent and the best we have ever seen, they will go far, and should. Hardly anyone were wearing masks although all the staff did, and there was plenty of hand sanitisers all over the hotel and the hotel has done what they can about the Covid situation.I understand that it must be hard to police but maybe a few more notices to inform people that it is compulsary to wear them? Must give shout out to Nickos in the pool bar and the lovely lady who served the snacks, Demetri who works very hard at the day bar in the evening and the lovely lad that works in the day time in that bar. There are not enough sunbeds, especially with any shade, most of them are already reserved and mostly no one used them until late afternoon Generally the staff were helpful and very good, the, I presume manager wallked around most days but never spoke to us but all the middle staff and restaurant manager was always there. I had high hopes for this hotel but was left quite deflated by it, I was also not informed about the taxes we had to pay on arrival, which was the first thing that was asked for when we arrived. I'm not saying this not a good hotel, it is lovely just maybe not for english, don't know, joined the club before we went and no correspondence from them, even emailed them since we got back and no one has replied. Would of been nice if there was some way to get information about the area and how to book trips. There is plenty of places to hire a car but we didn't want to do this so maybe some information about taxis or information on getting around? Even the train that goes around had the wrong information on the website. So, great hotel, lovely food and some excellent staff but not enough information but still a lovely hotel and did enjoy our stay.

 
10.10.2020

Innlegg av crete2020fun Tyskland

not value for money...

The hotel looks beautiful even though it needs renovation.Staff are friendly and hard working cause as we notice are not enough and the hotel seems out of control.Sunbeds at pools are not enough and we had to wake up early to find some free.We didn't see any of the managers to take action,only ones while having their coffee.The entertainment was ok at night but miss rest of the day.Doesnt feel 5 star hotel.