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Gjestevurderinger

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Vurdering fra TripAdvisor
Her ser du våre egne gjesters vurderinger av hotellet. Vurderingene samles inn via Reevoo, en uavhengig tredjepartstjeneste.
Total vurdering
 
8,5 / 10
Rengjøring
 
8,6 / 10
Service
 
8,8 / 10
Fasiliteter
 
8,6 / 10
Mat og drikke
 
7,9 / 10
Rom / leilighet
 
7,9 / 10
Oppfylte forventningene
 
8,5 / 10
Nøyaktig beskrivelse online
 
8,5 / 10

10 siste vurderinger


7 av 10

Levi ,
Ringerike

+
Hyggelig betjening. Renhold hver dag.
-
Dele store åpne restauranter i mindre avlukker, slik at lydnivået dempes. Tidvis støyete og kaotiske tilstander på restauranter. - Mulighet til å hente drikke(cola, sprite, fanta, vann) selv.

Bekreftet gjest: 2019-07-12


10 av 10

,

+
Rent og pent, mye grønt areal, god mat
-
Lekeplass, mere for barna på kvelden. Litt mere info ang. Mat/drikke.

Bekreftet gjest: 2019-05-31


9 av 10

Tormod,
Lillestrøm

+
Flotte poolområder og god mat i restaurantene. Særdeles hyggelig betjening
-

Bekreftet gjest: 2018-07-06


9 av 10

Lars ,
Fredrikstad

+
Bra basseng, god mat og hyggelige ansatte:)
-
Noe Mat med info om allergener/kcl/fett/proteiner/karb.

Bekreftet gjest: 2018-05-25


10 av 10

Jan,
Ballerup

+
Det er et smukt og velplejet resort, frodigt og som i en bedre park. Velplejede bygninger.
-
Flisegangen lige uden for teltet med scenen mod det andet telt med med spillemaskinerne bør ordnes. Der er fare for faldulykker / vrikken om, da der er kant og stort mellemrund mellem fliserne. Min kone faldt med sit barnebarn på armen. Heldigvis uden brud, med den ene fod er stadig hævet og såret er der også endnu. Vi fik ikke sagt det i receptionen. Der er nogle af chaufførerne i de små gæstetransportvogne kører for stærkt og for tæt på fodgængerne. Tænk hvis et lille barn bliver ramt, selvom man synes at have styr på dem er de jo uforudsigelige og laver pludselige bevægelser. Vi savnede en udsugning i badeværelset i rum 3017.

Bekreftet gjest: 2019-06-28


9 av 10

Charlotte,
Videbæk

+
Masser af plads og gode pool områder. Fantastisk sødt og venligt personale.
-
Manglede babypool ved hovedbygningen. Blødere senge.

Bekreftet gjest: 2019-06-20


8 av 10

Cecilie ,
Greve

+
Personalet også meget til børn
-
Rigtige toste eller frugt ved pollen strandet Og i skriver sandstrand så forventer man ik at der er sten 4 meter ud i vandet så må man skriver stand/sten

Bekreftet gjest: 2019-06-07


8 av 10

Jeanette,
Silkeborg

+
Faciliteterne - helt fantastisk
-
Lidt bedre rengøring på værelset

Bekreftet gjest: 2019-05-30


9 av 10

,

+
-
2 nøgler pr værelse

Bekreftet gjest: 2019-05-17


9 av 10

Jane,
Slangerup

+
Lækre pools og godt udvalg i all-inclusive-sortimentet
-
Vi boede LIGE over for party-teltet (værelse 5003), hvor der var MEGET larm særligt i tidsrummet lige efter frokost, hvor vi gerne ville have haft fred og ro på værelset til en siesta og så om aftenen fra kl. 20.15 til omkring 23-23.30. Særligt min autistiske søn var enormt frustreret over larmen, da det var umuligt at sove ... Vi spurgte efter ørepropper i receptionen, men fik bare det svar, at dem måtte vi selv købe på apoteket.

Bekreftet gjest: 2019-05-17


Se alle vurderinger

En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.

Totalvurdering

  • 4/5 Sted
  • 4/5 Sovekvalitet
  • 4/5 Rom
  • 4,5/5 Service
  • 4/5 Verdi
  • 4,5/5 Renslighet

78% anbefaler hotellet

3396 vurderinger
Utmerket
 
1693
Veldig bra
 
942
Bra
 
472
Mindre bra
 
179
Dårlig
 
110

Fem siste vurderinger

03.07.2015

Innlegg av kjetilhugo Alta, Norge

Konseptet all-inclusive...

I den grad du liker støy, køer, overfylte restauranter og bassemgområder, gratis mat, øl og sprit, så er dette sikkert et bra alternativ. Blue Lagoon Resort unngår 1-eren fordi de hadde et bra personell og logistikk, men dette konseptet var ingenting for oss. Vi bytta bosted noen dager før avreise for å kunne slappe av og oppleve gresk atmosfære. Oppholdet bar preg av å leve i ei boble i ingenmannsland. God mat, som også gir ei ekstra stjerne - det skal de ha, men allikevel ikke autentisk gresk.

 
20.07.2019

Innlegg av Claire M

Avoid. Def not a platinum hotel.

This is most we have ever paid and worst we’ve ever had . We booked a 2 bed family room.Not what we thought we would get.A dark bedroom to the back and what was obviously the living area with 2 single beds in it for my husband and myself.No vanity unit no drawers no mirror. The make shift wardrobe was definitely not adequate for 4 people . Looked like a jumble sale when we got our clothes in it. The walls are paper thin could here next door word for word. Every night I had to clear an ant trail in the kids bedroom.We were at the back of the complex beside a busy road.Motor bikes revving up and down it and as for the cockerel and chickens all night long.Terrible beds and my pillow was flatter than the mattress and crispy sheets .As for the food 🤢no choice what so ever.Brussel sprouts peas and carrots were out at breakfast . Only one area to go for lunch as the restaurant only opened at breakfast and evening meals. Definitely was not big enough to cope with size of the hotel . We ate out in Kos town a few times just for some decent food. There was not one alcoholic drink I could have . Awful vodka and gin flat watery juice to go in them. No sparkly wine/ Prosecco no baileys the beer was shocking.The evening entertainment was bloody awful. Nothing for my 11 and 16 year old . Couldn’t even get close to see anything either So busy and the set up not great at all. Everywhere closed at 10-30 so off to bed we went. Everywhere was smoking too. Even allowed around the pool side. Not great for non smokers and kids . People were very very rude. Water and ice creams also an issue. Any other holiday bottles of water were on tap and we could help ourselves. However here your up and down the nearest bar for a small plastic cup of water .That much ice went in all drinks two mouthfuls and it’s finished We will NOT be recommending this place and a very long complaint has also gone to our holiday company who we booked through.

 
20.07.2019

Innlegg av Lujay54

Great holiday but Not a 5*

Arrival we were guided to the coach for the hotel and the transfer took around 40mins. When we got to the hotel approx 2pm (flight left UK at 6.15am- kos was 2hrs ahead) we checked in and were given our room and advised to go to the restaurant which offered 'late' lunch as this closed at 2.30. We took our bags to our room by catching a golf buggy just outside the hotel. We dropped our bags and went to go and find some dinner with an excited 4 year old and a hungry 18month old. When we got to the restaurant they were clearing away and hardly anything was out. We all managed to get something and just thought this was because it was so close to closing- we would late find out this wasnt the case! Room: the room was small 2 single beds pushed together and a single bed for our 4 year old. initially didnt have a cot, but the buggy driver noticed and got a cleaner to put one in. It had air con but this only worked with the key card in and we were only given one. It was a tight squeeze in the room and we actually moved some chairs and table onto the balcony so we could fit the cot in more comfortably. The fridge had 4 bottles of water in but once they were gone they were gone. For a 5 star hotel I would have expected a double bed in the room and for the water to be restocked! The bath was also difficult to work around, firstly the plug didnt fully seal. Secondly there was a glass splashback which was fixed that meant it was hard to bath a child/two children especially if one didnt wish to comply as there was only a small area free to lean over! Food: we ate at the pool restaurant as there was a strict rule that men had to wear long trousers in the main restaurant which unfortunately my husband didnt have. It is a very outdated rule and given that men were then entering in tracksuit bottoms but men in smart shorts being turned away it all seemed very silly! The food was repetitive although it said different themes, it was pretty much the same!the children's section was pasta, chips and occasionally some disgusting chicken nuggets! As adults we were able to find something to eat most nights but the kids ate chips all week which wasnt the best! The food was also only just warm! For breakfast we ate at the 'late' breakfast however although it states late breakfast 10-11.30 by 10.15 they were clearing away and the food available was substantially reduced, clearly not a late breakfast, again this was the case at lunch as we had seen on arrival! Food was definitely not upto 5 star standards! The food at the water park although the same each day was probably the best! It was also disappointing that the only thing available between meals were ice cream or crepes!!so if you missed the meal time or the kids were hungry inbetween that was all they could have! Pools: the pools were great, lots of choice, plenty for kids to do and the water park was fab! The downside was how far away the loungers went back from the main pool so you were buried in a sea of loungers rather than sitting around the pool. The pools were clean. Beach: the hotel claims to have a private beach, this is across the road. The beach is a pebble beach and the sea looks lovely. Theres a nice jetty out over the sea too. I was shocked when a member of staff came over and told us we had to pay for the use of sun loungers!they were €2.50 each!and he explained that there was limited drinks available at the beach bar as part of our all inclusive. Again as a 5* hotel and a private beach, I would expect the same service as I get at the hotel and not have to pay for a sun lounger! Bars: good choice and the drinks were okay. Staff were hit and miss and would serve favourites first rather than in order. The slushes were a hit with the children! Animation team: they were great, involved people who wanted to be involved but didnt pester! The theatre was poor, it was rows and rows of chairs with little tables that were forever being knocked and so hot. This was a hotel issue rather than the animation team. It also made watching your children at the mini disco difficult and keeping the children cool and able to see during the shows hard too. Overall: i was also extremely frustrated to find a card put under our door asking us to attend guest relations, when I got there a lady sat me down and said that housekeeping had noticed that there were childrens marker on the bed sheet. She explained that it had been washed out but if it happened again we would be charged! This was an accident, I hadn't let my child sit and colour in the bed sheet, the flight bag was on the bed and one of the lids had come off the pen and it leaked through! I found this really petite given it was supposed to be a family friendly hotel and that I was sat down to be told off, when the pen had come out so there was not a problem!!! we did have a great holiday regardless of the standard of the hotel. The hotel is worthy of 3* at a push 4. I have stayed in many 4-5* hotels and tui/first choice premier and this hotel does not live up to those, it also makes me question the reliability of tui/first choices ratings!

 
19.07.2019

Innlegg av BertieM09

A hotel to avoid - at all cost

We have just returned from a holiday here and it is seriously not good. Basic accommodation, not enough facilities to cater for the many blocks of hotel rooms, pools that were overcrowded, with people fighting to get some space to sunbathe, and did I mention the 7 deep sunbeds around the main pool?! The food was mediocre and that is being polite, never hot enough, the same every night - despite them dressing each evening meal up as a different culinary event. This is also definitely not an all inclusive hotel, three set times to eat, and nothing, apart from crepes during the rest of the day. Cheap booze and watered down mixers and the themed Italian restaurant- same bad food served in a different way and you have to pay for your wine there. We ended up eating out in Kos Town several times, just to get decent food. Be warned about the hotel's childcare - there is no safeguarding in place at all for the Juniors, no sign in, sign out policy, no checking if they can swim, no numbers taken for emergency or questions asked about any medication needed, however the staff trying to run this childcare are working very hard, just nothing in place by the hotel for them to use to safeguard them or the children using the Junior club. To sum up, we could not have been any more disappointed in this hotel if we tried and have returned feeling like we need another holiday to recover from this one.

 
16.07.2019

Innlegg av biancaor87 County Tipperary, Irland

Don’t waste your money !!!

I never leave reviews but felt like I had to with this place as it is expensive! I’m just back from a weeks stay with husband and 3 kids aged 11 10 and 3. Had very high expectations as it’s classed as a 5 star hotel and stayed at 3 and 4 star hotels and villages and had an amazing time so presumed this year would be way better !! After reading previous reviews I just thought people were nip picking on the negatives but I experienced a lot of what others did !! So anyways starting off check in was grand waited about 30 minutes and told to wait outside for golf cart to bring us to our room we were in block 9000 suited for families with young kids but not so much with older kids so a bit of a nuisance with having to travel up and down to the main pool area to satisfy them ! Especially when other people that wait after you for buggy that you rang for jump ahead and don’t care leaving you wait another 20 minutes for someone else to come collect you. This really pissed me off ! They tell you ring for one so that youl be collected first when they write down room number but they don’t and don’t ask who was there first !! Bit overwhelming at first arrival as place is so big takes a couple of days to get used to where and what everything is . As far as the food goes we ate in all restaurants a couple of themed nights were nice but that was it !! Very repetitive and boring to be honest have had nicer in lower star hotels and waited a very long time in the “Italian” for our dinner and this is where we ate breakfast every morning because location was convenient for us ! The lady standing at that door wasn’t always in the best form btw ! Drinks and choice of drinks were shocking and watered down all tasted the same and just bland. What annoyed me most was between breakfast lunch and dinner there was nothing to eat only crepes ( which were amazing ) and ice cream going from holiday villages I’ve been to in Spain with tui there was always hot food available between those times to satisfy people before dinner. Our room was basic enough room with 3 singles for kids and then our room with extremely uncomfortable beds and pillows I actually came home with a really bad back and neck pain it was that bad !! Beds were made and fresh towels every morning that was it never mopped a cup had been broken into pieces by the cleaners in our room and kicked under the bed and was still there when we left !! The entertainment for kids was amazing I couldn’t fault it brogan is an absolute gent !! Don’t get me started on how expensive the shop is next door it was crazy what they charge for stuff !! I honestly think don’t waste money coming here with kids we had better experiences nicer food and rooms in the villages with the kids not a 5 star by any means hope this helps families in choosing their holiday as its quiet expensive and want the most value for money and this place isn’t it !!