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Gjestevurderinger

Våre gjesters vurdering
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Her ser du våre egne gjesters vurderinger av hotellet.
9,3 av 10 Basert på 11 vurderinger Reevoo.com
Total vurdering
 
9,3 / 10
Rengjøring
 
9,5 / 10
Service
 
9,3 / 10
Fasiliteter
 
9,2 / 10
Mat og drikke
 
8,5 / 10
Rom / leilighet
 
9,4 / 10
Oppfylte forventningene
 
9,6 / 10
Nøyaktig beskrivelse online
 
9,0 / 10

10 siste vurderinger


9 av 10

Mette,
Alta

+
Beliggenhet og vi fikk en bungalow med utsikt til stranden og havet.
-
Det sto i hotellbeskrivelsen at de hadde bordtennis, men det hadde de ikke. Våre barn ble skuffet da de hadde gledet seg til det.

Bekreftet gjest: 2019-04-25


8 av 10

Lise ,
Asker

+
Rolig og avslappende atmosfære. Passe mengde med gjester. Tennisbane.
-
Bordtennis, air condision på treningsrom.

Bekreftet gjest: 2019-01-03


9 av 10

,

+
-

Bekreftet gjest: 2019-01-24


En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.

Totalvurdering

  • 4,5/5 Sovekvalitet
  • 4/5 Sted
  • 4,5/5 Rom
  • 4,5/5 Service
  • 4,5/5 Verdi
  • 4,5/5 Renslighet

85% anbefaler hotellet

328 vurderinger
Utmerket
 
206
Veldig bra
 
95
Bra
 
15
Mindre bra
 
4
Dårlig
 
8

Fem siste vurderinger

21.06.2019

Innlegg av Fleece71

Quiet and Relaxing

The Phu Hai resort is in a quiet area with very well maintained grounds and beach. As I was there on business, I didn’t have much time to really enjoy the place as much as I would have on holiday but I did find the staff to be charming and very friendly. The pool was very quiet when I was there and was very clean and welcoming. The rooms are well equipped and of a good size. The only meals I had in the restaurant was breakfast and that offered a good selection. With local restaurants, bars and small convenience stores nearby, you have everything you need. Really good spot to explore the local area and dunes from.

 
30.05.2019

Innlegg av meeks_meeks

Will be back

Phu Hai was brilliant, we stayed a week here before changing areas and the staff were so friendly and helpful. The pool and waterfall is amazing and the villas are great. It's a pity the rollaway bed had to be under the staircase to accommodate our family of 5 but other than that, amazing! Great aircon. Cleaners are like ninja's they seemed to always time it so we were at breakfast despite it being fairly busy some days. Amazing buffet breakfast for the price, good variety etc too. Beach is only steps away and a great beach too. Kayak rentals just up the sand, and only 50-70k dong in a taxi to main shopping strip. We had some ants come in for our fruit basket and I simply typed it into google translate and showed hotel staff a screen shot of the issue, they fixed it that day and we never saw another one. So friendly and helpful! Be aware that the "Kids Club" is NOT a kids club though, its just a play area not a staffed room where you can leave children for an hour of free care.

 
08.04.2019

Innlegg av danielhW1935AQ Gloucester, Storbritannia

Beautiful hotel, better service needed

This is a beautiful hotel and well kept gardens. Our room looked very new with bath and shower. It was made up well every day. Pool is very nice, beach are also very nice. Be care not to get sun burnt under the pool umbrellas as they still let some sun through. Breakfast buffet should cater for all tastes, was good. Excellent value for money for such a hotel. Get a taxi to the "food court" for dinner, great selection of food and very good quality. Be careful where you eat! This is why I gave hotel 4 star: Reception poor English, breakfast buffet team leader walks around with thunder on her face, our kids decided they wanted to take a mini pastry with them and thunder lady was quick to come over and say no. The more junior members of the team provided better service. Food from the bar and restaurant isnt cheap as you would expect, ~£6 for a pizza. Most of the service staff seem unhappy and do minimum. I would give them tips if they gave a service level. Some simple changes to attitude and service levels would make this a wonderful stay. The beach is beautiful but there is rubbish (not lots in comparison to other beaches) why doesnt the beach guy chilling out all day grab a litter bag and go and collect it twice a day! Much of Vietnam needs educating on rubbish and disposing of it correctly.

 
05.04.2019

Innlegg av SteveDo85 Ho Chi Minh-byen, Vietnam

Bad service from staff

I spent 2 days 1 night in this resort, it gave me a very bad impression from the service, especially receptionist, she s rude and not trained well when communicate with client. Moreover, receptionist and sale were trying to scam me by cancel my booking on booking, and directly dealt with me the room price (charged me bungalow price but offered a villa which has much lower price). When i complaint them about the price and room, they called securities to assaut me. It was a very bad experience in Phan Thiet.

 
05.03.2019

Innlegg av ElenaMaria9

A very nice hotel by the sea

We had an excellent stay with two kids in Phu Hai. The area is well taken care of and clean. Nice pool, all relevant services available and spacious comfortable rooms. There is a complimentary shuttle bus to Mui Ne centre in the evenings. The only thing that could do better is the restaurant: the quality varied. But all in all, highly recommended!