En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
87% anbefaler hotellet1013 vurderinger
Fem siste vurderinger
Vi har hatt noen veldig fine dager på Pandanus ressort. Rommene var vel vedlikeholt og rent. Maten og drikke var god, personalet hyggelig. Særlig resepsjonen gjorde en veldig god jobb. Guest relation manager guidet oss gjennom Mui Ne en morgen og informerte oss på en strålende måte også ellers. Noen ganger tok det for langt tid før maten kom. Det var ikke mye pågang på restaurantet, allikevel ventet vi en gang 45 minutter på pizza til lunsj. Personalet rundt bassenget og i restaurantet kunne vært litt mer oppmerksom. De to siste dagene var det flere gjester på hotellet enn før. Da var kapasiteten til restaurantet ved frokost sprengt. Det var vanskelig å få plass, bestikk manglet og personalet var ikke nok "på hugget". Anlegget var helt herlig og vi storkoste oss.
We loved our week at Pandanus and wished we could have stayed longer. Our beach front bungalow was perfectly situated and beautifully kitted out with every thing you need. There is a huge pool right by the beach and the feel of being in a lovely place. We were very lucky to be there while borders in Vietnam are closed and we did enjoy having the pool to ourselves however there is a lot of space around the pool and resort. The Breakfast and the seafood buffets were both fabulous and also remarkable are all the staff who were so nice, helpful and polite. After many years in Dubai we have finally found somewhere in Vietnam which reached the standards of some of the best hotels there and we will definitely be back soon.
“Stuck” at Pandanus during lockdown
Holding the title for longest guests, my friend and I were lucky enough to be staying at Pandanus when the borders were closed. We couldn’t have planned it better! Love the staff. Food is good. There is 3 miles of beach to walk. The grounds are gorgeous. We walked the sand dunes 5 minutes away, every morning for exercise. I honestly can’t say anything bad about this resort and I had plenty of time to find something wrong. Also Vinh, in guest relations really understands his job and just takes care of everything, He arranged our visa renewals and generally went out of his way to accommodate whatever we needed. We loved Hong who looked after us like we were family and Nhung who helped us eat Vietnamese food as it’s supposed to be eaten. We got to know the owner family of 4 siblings and families. They are just the best! I just couldn’t be happier or recommend it more sincerely.
One of the best.
We booked Pandanus Resort through our travel agency and very satisfied with our decision. Spacious rooms, very attentive staff and clean beach. The breakfast buffet is rich and the restaurant menu is both for Asian and European. Run by an European manager which you see in the service and quality.
Staff, food, accommodation, Pools, gardens all excellent
This was my 2nd visit and I was a little concerned as I knew the resort had expanded since June 2019. But my concerns were not met at all. This is a resort that not only knows how to look after its customers but also to expand and improve an already perfect place. Now with 2 excellent pools, still huge quiet and beautiful gardens, great beach and such pleasant staff. It is just a perfect resort. The customer care is 10/10. At breakfast, which has a buffet of so many choices, you will see customer service people talking with customers ensuring everyone is happy. We had a squirrel in our roof space ( the beauty of being in such a natural resort) At breakfast we just mentioned it, more worried it may damage the property than annoy us, but by the time we were back they had sorted the problem, removed the squirrel and sealed the entrance. I 100% recommend this resort and congratulate all on making its so perfect