||8,5 / 10|
||8,6 / 10|
||8,7 / 10|
||9,1 / 10|
|Mat og drikke||
||8,3 / 10|
|Rom / leilighet||
||9,0 / 10|
||8,8 / 10|
|Nøyaktig beskrivelse online||
||8,9 / 10|
Bekreftet gjest: 2019-01-31
Bekreftet gjest: 2019-01-31
En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
80% anbefaler hotellet1237 vurderinger
Fem siste vurderinger
Veldig imøtekommende og vennlige
Ankom etter midnatt og ble plukket opp av hotellets transportservice. Selv om flyet var 30 minutter for tidlig og vi kom ut veldig raskt, sto bussen og ventet på oss. Ved ankomst på Windsor Plaza kort tid etter kl. 1.00, var resepsjonen bemannet med 2 personer og på mindre enn 3 minutter hadde vi romnøkkelen vår og bagasjen ble bragt opp omgående - det er service. Etter å ha tilbragt hele dagen på flyplasser og fly var det så deilig å dukke ned i disse komfortable sengene med de flotte myke putene. Neste morgenen startet vi dagen med et fint utvalg av frokostbuffeen deres, og la så i vei for å nyte byen. Med den praktiske busstransporten (den er gratis) drar vi ned til sentrum på mindre enn 15 minutter. Vår positive opplevelse fortsatte gjennom hele oppholdet vårt og vi prøvde ut flere av hotellets restauranter hvor vi nøt 10% rabatt som hotellgjester. Vi vil absolutt komme tilbake. Tid og omhu
Appreciation for lobby staff
One of the best staff I've ever encountered. Always there when we needed help for taxi booking or umbrellas. Every morning Nhi will greet us with a smile which brightens up the day. Fluent in English and Chinese Well done!
Hotel is very good. Ms Nhi at lobby is very kind. She help you take many photos. Many staff here friendly with us. We feel comfortable when stay here. We will come back again. Concierge team is very helpful. They help us bring luggage to bus. Very professional hotel.
Nice Hotel...fantastic staff (at the Rooftop Bar)
The hotel is fine. The rooms could be cleaner, but they are well appointed, so no major complaints. The beds are comfortable and the rooms are quiet. If you can get a room with a view, it is very nice. However...I can not say enough about the fantastic staff at the Rooftop Bar. Loc, Tin, Hau, and An are absolutely the best! We never wanted for anything... they provided great service and fun conversation. My sister and I visited the bar every day because the staff was so amazing! We were so fortunate on our last night because Tin and Hau sang. They both have amazing voices and are such nice people. I would stay at the Windsor again just so I could go back to the Rooftop Bar and visit them. If you have a chance to hit up the bar...you should!
World class service and accommodations
My double bed room on the 19th floor was spacious, clean and had plenty of electric ports and USB hubs for my electronics. The bathroom and shower/tub were clean and routine. My foot inside the tub did slip a bit after taking a shower and trying to exit the tub. The height of the ledge to get into and out of the tub was higher than I expected but I also was not standing on the rubber mat that prevents slipping. The elevators are prompt and the breakfast is excellent and totally worth the $15 per day charge you can pay at registration. I was also the first person to ask for the room robes as souvenirs and this caused hotel staff to ask managers within the hotel for prices and to locate new robes. The robes were delivered to my room but since I was at the front desk at the time, they brought them to me. The cost was very reasonable for the two very nice robes I received. The roof top bar has great service and food. I would always arrive early whenever any morning departure was scheduled and this is what I did at the hotel. At 0730 I checked out of my room. The staff at the desk knew my room number and name without me telling them. My phone needed charging so the Duty Manager at that time let me in to the Business Center, which required the room key I had just returned, and we searched for a USB port. I charged my phone and we had a very nice conversation regarding the Windsor Plaza and other high quality hotels I had visited. This is an exceptional hotel and value. It was a memorable end to a very memorable visit to Vietnam.