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Poor customer service
I contacted the hotel 1 day ago before my arrival to Salalah and I have reserved a room for 2 days for about 40 OMR per day. Upon arrival they make me wait for more than 30 minutes to start my check in process and they change the price to 62 OMR per day and they refuse to use my entertainer app. The customer service was not good at all. ------------
Salamo alaykom I tried the Sky Grill restaurant and the view was very nice and the food was delicious. I want to thank you in my name and the name of my wife, Miss Sukaina, for her kind soul and for her help for my daughter, because my daughter was with me in the elevator and at the moment when the elevator a lock on her fingers without what I paid attention to, and when my daughter became crying frankly, I could not behave. Sukaina came running she carried my daughter between her arms and made her first aid And She tried to calm my daughter and give her sweets And my daughter got better Alhamdolah Thank you very much,Sukaina sister. May God bless you . We will visit you again inshaelh
Bhavani the lady from zanta SPA actually gave us an extra special services and she was very professional in her job offered us many treatment & this place we consider a second home and the service there is amazing . Mr.Mohammed Zamani Room No. 1206
Nice place to spend weekend, very clean room and public areas. Good selections of food in breakfast. Only coffee took time to deliver. But very friendly staff and great service. Differently will visit soon
Great place to stay
Staying at the Hotel for 7 nights, we had a great time. The pool is fun, service is kind and food is delicious. The shuttle to the beach works smoothly, it is a nice place to stay. We enjoyed our stay, can highly recommend the Hotel for anyone (with or without children). It is a little away from the city center, but with taxi one is „inside“ within 10min. Great place, great service, great vacation!