||8,3 / 10|
||9,2 / 10|
|Nøyaktig beskrivelse online||
||8,1 / 10|
||8,6 / 10|
||8,3 / 10|
|Mat og drikke||
||8,0 / 10|
|Rom / leilighet||
||8,1 / 10|
||9,1 / 10|
Bekreftet gjest: 2020-01-05
Bekreftet gjest: 2019-11-03
En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
0% anbefaler hotellet518 vurderinger
Fem siste vurderinger
We stayed in the hotel for one night only but really enjoyed it. We had an amazing dinner at luchador with Mexican food and music. It was quite and peaceful. Also Staff arranged for us breakfast delivered to the room. Room had a full view of the sea. Thank you!
Terrible Mexican Restaurant and Service
Terrible Mexican restaurant! Waiters do not have basic knowledge of what a Mexican beer is. My girlfriend asked for Lemon mint she received Sprite. We open the menu two out of the three tacos where not available ( if you don’t have an item take it out of the menu! Is not even printed is an online menu!). When the only taco available in a Mexican restaurant arrived the meat was chewy (terrible quality). It was sooo terrible that we asked for the check immediately as we didn’t wanted any freebies but we where expecting the discount that we have due to the credit card that we paid with and was confirmed with the hostess upon arrival but this also didn’t happened. Then the chef came to the table verified that the food wasn’t up to standards and did tried to give a dessert or fix it, but once again we are not looking for freebies but just some descent food and service. But we would have expected that they could have rectified the fact that the applicable CC discount was never given even after we told them this. The very one last thing that pushed me to write this review is the fact that when we where leaving the person that seemed to be the manager as he was the only one in a jacket, was at the entrance and at the moment he saw us leaving he immediately avoid us by running straight away to the bar. A proper manager would 1 give the team the tools (knowledge) to serve the themed beverage and food of the restaurant and 2 be for them when they are facing a challenge with a guest. It is a shame as me being Mexican myself I tempered that 2 years more less ago it used to be a good restaurant and worth of going all the way from downtown to the last corner of a Dubai. Now I wouldn’t go back even if it would be a floor below my apartment.
have stayed here twice and each time is getting better It is absolutely awesome. Perfect location. Perfect view. Nothing can be better I have to give a shout out to Mohamed Rouabhi he is the best will do anything for you that you need all Excellent services rendered to me are from Mr Rouabhi..I recommended this hotel 100%
Amazing Birthday Present
I have to write a comment - my first recommendation by the way because this Hotel and the Staff made my Birthday stay (present from my boyfriend) special. We received an amazing room on floor 10 with a great seaview and view over Burj Al Arab and the Skyline of Dubai. The staff was from the beginning really helpful and kind. Special thanks to Miss Beth (sorry if the name is wrong written) at the reception. My Boyfriend told me she made everything to make this stay special. Easy check in and also great service. The breakfast is good, quality & options even in this hard covid time. The room was very clean and the size is enough. The bed is big and comfortable. Parking outside for free and if you want you can get also bicycles. The pool area is also really nice and the lifeguard was kind. We will definitely come back once and we will recommend this hotel to our friends.
Super amazing Stay!
We visited Aloft at the Palm on 3rd to 4th September 2020. The welcome at the reception was exceptional, Beth, an amazing and really professional staff did our check in and gave us a really nice room with a great view. She was knowledgeable and guided us through the different amenities, activities and restaurant timing. The Russian speaking gentleman at the breakfast restaurant was great, swift and very polite and treated us very kindly..Sorry, I forgot his name! The pool area was clean and not crowded and we enjoyed a good swim, so was the beach. It was a 10/10 for us and we're definitely coming back!