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|Nøyaktig beskrivelse online||
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|Mat og drikke||
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|Rom / leilighet||
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Bekreftet gjest: 2019-12-27
Bekreftet gjest: 2019-12-27
Bekreftet gjest: 2019-11-15
Bekreftet gjest: 2019-03-23
En gjestevurdering baseres på den enkeltes innlegg hos TripAdvisor (om reiser og hotell). Den reisende kan ha reist på egen hånd eller med en annen arrangør. Apollo tar ikke ansvar for innhold eller vurderinger.
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All of my expectations were met
This was our first time in Egypt and from the moment we arrived to hotel to the moment we left we didn't have any detail to change. My wife is very keen on the details and hygiene and Ibrahim who cleaned our room daily did a great job and has been really polite as well as all the staff in the resort. Towels were changed on daily basis.Bed was comfortable, as well as pillows. TV remote was in a plastic bag. Water bottles were available every day everywhere and chilled. When we were on our way out of the room I saw guys doing superb job in detailing the room. In the evening and morning I could watch staff cleaning pool area and sanatizing everything that is being used. Animation team is really polite and non intrusive and you could have a nice chat with them. Aqua gym and aqua aerobic is fun even for the guys, and all those activities are good way to shake a day. Evenings as well, singers are pleasant to listen and not loud. Nice animation for kids after the dinner. Food was really good and I think it is a good thing that it is being served by cooks and not to allow guests to grab food on theirs own. All cooks are polite and service is always with the smile, regardless of a lot of questions from the guest. Dishes are I think adjusted to European guests, so there are no surprises in the flavors. I would have like to try something exotic, but the menu is adjusted because of Corona. Also the animation activities are reduced, especially in the evenings. But this atmosphere provides you a great way for a good quality rest in the resort. We felt very safe, leaving sunglasses and cell phones on tables as beach beds. Beach could be a bit cleaner but just a bit. Beach beds could be have been cleaned from the sand for the morning guests arrivals. For beach towel you get card that you can exchange whenever you want for a fresh one. Hotel is close to the airport but for 11 days stay I may have heard and saw only once one airplane in the distance. We had by chance our anniversary (and my wife's birthday) during the stay, and staff presented with the cake (was better than the regular available deserts) and waiters sang us a song in the morning during breakfast. All the hotel staff was always providing service with the genuine smile regardless of the tips. We saw on several times waiters singing something to them selfs, without any reason (maybe it were the pay check days :)) The best take out of our stay in White Beach was that we got a excellent rest, service with the smile, clean room and felt safe from Corona for a while.
faced the problem of bad hotel staff🤮🤮🤮. On the beach they steal towels, and then offer them to solve the problem for money. Even after I appealed to their guard and even to the reception, they did not take any action at all. The next day the same case happened in front of my eyes with other vacationers, and they even got to the point to fight. And another interesting situation happened to our friends, when they checked into the hotel they agreed for $ 10 at the reception for the best room, but 5 days later, when the administrator came, they were asked to change the room, but the one who took the money pretended that nothing took and does not know. Photo I will attach this man who is messing with towels.
There is a lot of good stuff to talk about regarding this hotel. Cleanliness. Everything is kept clean all the time. Rooms, toilets, bars, lobby, pools, beach, absolutely everything is taken care of every day. Also, everything is being sanitized daily, including sunbeds and all the surfaces people share due to the COVID situation. Finally, person who was in charge of cleaning our room (No 1102) went the extra mile every day. Hotel staff. The people who work here are simply awesome. The restaurant staff are extremely polite, always ready for a joke, and they are non stop at your service. Lifeguards are very professional, I would like to thank Ahmad for a great service and a positive attitude. And a special big THANK YOU for the ANIMATION Team Kirill, Luca, Kity and Kimo for really making our days very fun and enjoyable! They are not intrusive, they speak several languages, and they create such a positive atmosphere you can't but to feel good all the time. SO again, thank you guys for everything you do, you are the stars of the hotel! Food and drinks. There is an abundance of food in both choice and quantity, literally, nothing was ever missing from the menu, the staff is extremely well organized, even if you wait for a certain item, it doesn't ever take long. There is something for everyone's taste on the menu, my personal favorite is Soprano restaurant with amazing pasta. There is a bar between the swimming pool and the sand beach, which serves some foods between breakfast and lunch, which may be handy if you miss the first meal. All in all, this was my third time in Hurghada and this is by far the best hotel I've been in. People, service, facilities, I highly recommend this hotel for everyone who wishes for a vacation without any worries.
Great stay with great experience warm welcome since we enter the hotel from reception ( Shady ) did his work properly & in a professional way - room was amazing & over looking to the Pool & Sea - overall we enjoyed our night until the smooth check-out
right holidays in the right place at the right moment!
It is difficult to conceive a better experience in Hurgada than the one you can have at Albatros. Large spacy hotel, nicely designed and displaced, very good kitchen with a wide range of dishes from different parts of the world (from Italian to Asian and Egytian): facilities are amazing (large pools for different targets and a nice and clean beach). Staff is professional and welcomig. In short: fantastic! strongly reccomended!