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re Natassia's review for weekend stay in JKuly
Very strange review, totally at odds with our experience for the last 15 years. But to complain that in the afternoon that sun was not on half the pool area is very silly. The hotel can hardly do much about the earth's transit, or where the sun sets?
A 4 star hotel with no service
We stayed for one weekend We paid in advance the first day and they charged at the arrival the second one .The reception gave us two papers with information and when I asked the dinner and breakfast time just replied to look on the paper sheet and denied to give any other Information. No staff to help us with the luggage .We asked for pool towels so we had to go back to the reception to pay 10 euros for each towel as guarantee and then to move on the lower level to the spa to collect two filthy short multiple used towels. In other hotels the pay the clients to take these kind of towels to put them to rubbish's. The pool area is modest and in the afternoon time out of the sun .The service in this hotel was zero I asked for ironing and they replied that I need to move to the area next to reception and to be honest I found this quite annoying to move around the reception area with my clothes . We paid for dinner for both days and was obvious the small variety I need to make an exception for chef who is trying to make happy very single client but if the supplies are poor all the efforts are gone. The breakfast is more satisfied . One morning we have been visited by friends and we need to have coffee (not complimentary we asked to order and pay )in reception bar but unfortunately we informed that the manager is not allowed to serve coffee but we need to go down to the beach front area to take coffee . The staff was there but they denied to serve coffee according to manager orders but they serve later in the day after 1100 . This hotel has no staff but the absolutely necessary they are called 4 stars but the service is absolutely absent . A great disadvantage is the uncovered parking and during the day you hardly approach your car but the hotel reserved the best places not for the clients but for the housekeeper and especially these with natural shadow. Tragic!!!And the covered parking is for the manager and some esteemed members of the staff TOO expensive for what the hotel can offer
Great hotel , no complaints
I just read the bad reviews and made me laugh , I stayed here , got back today ) July 2022 and can’t fault the hotel at all ,very clean , very modern , nice clean rooms , tad small but u on holiday ffs , don’t sit in the room , air con perfect , nice little balcony . pool was lovely , location great , breakfast has something for everyone , yea the bacon is rough and things are a little different but you in a different country for gods sake , have you ever been abroad and you can actually toast your bread correctly lol ! We was in room 401 which was at the back on the corner so still had sea view and the sun late afternoon and all eve so was perfect , cleaners done a great job , would go back 💯, all the rooms in the 4th floor at least was the same and are clean and modern .
Summer in Protaras
Just returned from a 10 day stay at the Evalena on a half board basis. The hotel has been transformed in recent years and it is now top notch. The position of the hotel is virtually on the beach and is close to a pier and pontoons providing boat trips and water sports. There is a short walk to the main resort centre. The hotel generally was spotless as was our room which was spacious. Breakfast was excellent with a wide selection. Dinners were first rate with an excellent and varied choice of meals. The Chef was very attentive and accommodating and service from the other staff at dinner was all that you could ask for. The Evalena also has a kiosk close to the coastal walkway and provides the perfect spot for relaxation and a bit of shade. The staff there, choice of food and drink are equally good. Dianne and John
Excellent standard of accommodation.
Standard of accommodation is more like 5* especially the standard of rooms which are excellent. Also the setting is beautiful set on a beach and not overlooked by other hotels. The staff could not have been more courteous and helpful. The breakfast is choice is excellent.