Gjestevurderinger

Innlegg av LineNilsen Grimstad, Norge

Fint hotell rett ved stranda!

The Bay Hotel & Suites er et 5 stjernes hotell i Vasilikos, Zakynthos som ligger rett ved stranden. Stranda ved hotellet er utrolig fin og vannet var helt krystallklart! Vi hadde egentlig planer om å besøke andre strender rundt på Zakynthos, men stranda utenfor hotellet var så fin at vi ikke hadde noe behov for det. Hotellet har er stort uteområde med flott basseng, tennisbane og lekeområdet for barn. Vi hadde halvpensjon inkludert og det kan jeg virkelig anbefale! Både frokost og middagsbuffet var kjempe bra med masse god gresk mat! De var også flinke til å variere maten fra dag til dag. Absolutt alle servitørene var superhyggelige og søte! Spesielt damen som hadde ansvaret for bordene "ute". Hun fikk oss til å føle oss veldig velkomne hver dag. Generelt var betjeningen på hotellet veldig imøtekommende og glade! Zakynthos er en nydelig gresk øy, og vi kommer mer enn gjerne igjen! Til slutt må det negative nevnes: Eneste store skuffelse var at treningsrom og spa-avdeling var skikkelig dårlig. Vi hadde virkelig forventet mye bedre kvalitet på et 5-stjernes hotell. Apparatene var utdatert, gamle og ubrukelige. De hadde heller ikke aircondition - kun noen vifter som var svært lite effektive. Vi holdt ikke ut i mer enn en liten time før vi måtte gi oss... Det var veldig kjipt for et par som liker å trene inne i ferien. Puss opp treningsrommet og spaavdelingen, så kommer vi mer enn gjerne tilbake! ~ Line & Ole

Innlegg av Y7131WCAg

Love the people there!

We spent in The Bay hotel a wonderful week in July 2021. For the first time (and it was our fifth time on Greek islands), we felt to be not -the customers/tourists - but rather cherished and warmly welcome guests. The food (both in the dining area and at the pool bar) is exceptional, rooms spotless cleaned every day, but what really makes this hotel not a five star but six star is the staff. These people are truly amazing: always smiling, friendly and taking care for their guests. Special thanks go to: Petros, the manager who was around making sure everything was in order and asking guests for opinion on the place, Adriana who took care of our meals and wines, making sure we had everything we wanted for our the first (very late arrival) dinner before buffet was closed, as well as the Chefs in the kitchen treating produces with respect. We admire your passion, natural hospitality and a very hard work done every day with smile on your faces, despite the difficult pandemics time. Well done guys! We will miss you! Ag&M

Innlegg av Susanitta Kosice, Slovakia

Not 5 star hotel

We spent in this hotel 4 nights. The ground floor, the pool area and the beach are really very nice and comfy. The sea is wonderful, the water was clean and nice blue. The food was good too. What made us disappointed was the service. Waiters were not professional, even if they tried to, the service in the reception and in the spa area was like in the 3 star hotel. Ladies in the reception looked to be disgusted from their work or hotel guests, all the time without any smile. Except one slim receptionist with log curly hair. This was very nice. Our room has many things which need to be fixed, f.e. the unblinds in the room were broken, the entrance door has almost 3 cm empty space among the floor and door ...we had to put there every night a towel to avoid some beetles come to our room, the decoration pillows were damaged, the bed was not comfortable and rumbled.... one day a clean lady forgot to bring us new clean towels and in the reception told us that its late (6pm) so we have to wait when the other clean ladies will work ... so after the whole day on the beach we did not have clan towels in our room ...really crazy in 5star hotel. Then, after our check-out we went to have a shower and change our clothes to gym and spa building where they sent us, but again were no towels. The lady in the reception was not there and therapeutist making a massage told us they will not give us towels because they did a massage. We were waiting there almost 10 minutes. After that we used 2 towels, not sure if they were used, because a taxi was waiting for us. So again, poor service in the gym, no towels and the shower for women was unable to use. I need to use a shower for men. There was no program in the evening, so it was quite boring to stay in the hotel after dinner. The nearest village there is something to do was about 7 km away - 17 eur by taxi. So if you don't mind to have 3 star service and a nice beach, food and pool area together with a ground floor of hotel is enough for you, this hotel is for you.

Innlegg av nadiahU2970UM

HIGHLY RECOMMENDED

This is our 2nd time at The Bay Hotel + suites we love this hotel because of its amazing location, it is set just right on the beach, the sea is so clean &beautiful with its turquoise waters. Super friendly staff, AMAZING food. This is one of the best and most relaxing destinations. Big thanks to everyone and keep up the good work!

Innlegg av LamarisAthens Aten, Hellas

Amazing hotel on the beach!!!

Amazing hotel on the beach!!! Really modern set up with its own beautiful beach, with crystal clear water, and a huge pool right above the beach. Food was excellent! Rich breakfast & dinner buffet and delicious dishes at the pool restaurant. The room was beautiful, really clean with a nice view to the sea. Extremely friendly staff everywhere and very cautious with Covid measures. Everything was perfect!!!