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Great Hotel for its size
Really good experience with this hotel.. The Hotel was really clean with the room we had being a very good size with a huge bed & a spare single bed, Food decent & Hot, Pool was really good. Staff were friendly and always there to help. Masks had to be worn inside with a polite reminder if you forgot. Had a medical emergency when my partner almost cut the end of her finger off...The 3 Female staff in Reception & Office i cannot thank enough for all they did for us on Tuesday Oct 12th 2021 They were very calm and quick to get us to the medical centre. And reception also tried to help as we were unable to get through to our insurance. We were taken to the medical centre very quickly and continued care until we left even taking us to the airport. I think Jet2's star rating for the hotel is fair.
Would I recommend this hotel? So far no I wouldn’t
The resort looks very pretty online but that is it’s best feature. We are here now and my findings so far, The private pool room is pleasant enough, However it’s quite dull and we can’t have both bedside lights on together, Very strange indeed, The room was supposed to have a mini bar what we got was an empty fridge and the staff advised this was due to covid? They also advised the minibar was chargeable. I was advised to buy my own drinks for the fridge. We had to pay €20 for the safe key for 1 week. Never in my life have I paid for a safe key on an All inclusive holiday. Now the food and drinks, Food is very basic, not the hottest and left in open ceramic dishes and the flys are constantly landing on it. The drinks are not much better very odd unbranded drinks, The orange juice is cordial not fresh or concentrated. The only bar open is the pool bar not great when it’s raining. I believe First Choice misrepresented the hotel claiming the restaurant is like the ritz? Also selling this as summer sun saying bars and restaurants close by, The whole resort closed down for the winter. It’s like a ghost town, Can’t believe I paid £2000 for a week. The food and drink are what makes a holiday we got given no info on arrival about bar/restaurant opening times. It’s a 3 star at best.
not worth their 5 stars!!!!!!
the hotel is acceptable, like 3 stars..... but the food is horrible, worst quality, not fresh, always cold; the drinks are tasting rubbish. the staff very grumpy, rude, unhelpful DO NOT GO THERE, PLASE!
Absolute Not worth their 5 stars!
Never ever take all inclusive, this is absolutely not a 5 star hotel but you pay as if it where a 5 stars. Depends on the staff if you are welcomed or just taken care of... 😏 The swimming pool although it's not allowed to reserve seats, there are not enough sunbeds for everybody. No entertainment, at the hotel. The gym is crappy, old, smelly, no airco. At laganas you can find food everywhere no need to stick to the hotel for food. Food at the hotel is okay but a lot of the same dishes and some food isn't even fresh (chewy hard cornflakes) All in formula offers 10 - 18 every day the same snack food (cookies, sandwiches in plastic, ice cream and fries everyday) . No watertaps. You have to order every cup of water of lemonade at the bar. Coffee all day long, yess. At arrival you get one bottle of water, even if you stay for a week. You can't drink the water there so even if you have a water kettle in your room what's the use? Just DON'T!
Wonderful family holiday
We have spent two wonderful weeks in this hotel;) beautiful scenes, excellent weather, very helpful and nice staff, nice place to rest, two big pools, super accommodation, nice people, close to the beach- woderful Laganas Bay, I realny advise!!!! Our best greek holidays;)👍🍾🥇