Gjestevurderinger

Innlegg av falcon2013 kristiansand

skuffende, som en dårlig millitærleir

Området og hotellet er bra og ser flott ut. Men servicen er elendig, med ett unntak. Costas i frokostsalen. Trivelig og hjelpsom mann. Da jeg ankom, spurte jeg etter oversikt eller kart over området, etter boblebad og hvilke animasjoner da hadde. Det fantes ikke noen oversikt, Men de sa de hadde boblebad, noe som ikke var sant. På rommet var det ikke såpe eller sjampo og en slags barnesikring som ikke lot seg åpne, gjorde at det ikke var varmt vann i dusjen og springen. Så jeg måtte dusje kaldt. Men noe var feil, for etter hver dusj var badegulvet oversvømt av vann. Da jeg spurte i resepsjonen insisterte de på at det var såpe i dispenseren, selv om den var tom, så om jeg ville ha sjampo eller såpe fikk jeg kjøpe i butikken. Så da måtte jeg det. Det samme svaret fikk jeg da jeg spurte etter kaffe. Ellers fikk jeg kjøpe i baren, men det var ikke lett, for der var det nesten aldri betjening. Og de som jobbet der virket uinteressert i å hjelpe kunder. De sa det var renhold hver dag, men det var det ikke. Og da jeg sa ifra om at ting som solbriller , mobilllader og sølvring forsvant fra rommet mitt, fikk jeg beskjed om at jeg bare måtte lete bedre. Så da var det bare å gå til politiet i stedet for å melde det tapt slik som reiseforsikringen forlanger. Siste dagen kom imidlertid solbrillene til rette. De hadde vært inne i sengeteppet som renholderen hadde pakket vekk,sa de. Så da måtte jeg signere på at jeg hadde fått dem tilbake. Men så sa de i resepsjonen at de hadde funnet noe mer, og slengte en pose med aviser, to store vannflasker og diverse avfall fra rommet oppå solbrillene. De ble knuste og vridde. men de ville ikke ta noe ansvar for det. De tok heller ikke ansvar da jeg prøvde å åpne et overopphetet kaffemelkbeger i frokostsalen og en servitrise kom bakfra og rev opp en pakke slik at jeg fikk kaffemelk over skjorte og bukse. Jeg prøvde å bestille rens i resepsjonen , men dette tok 3-4 dager.Dette var uaktuelt og de tok ikke ansvar. Ordet unnskyld hørte jeg heller aldri. En dag mens jeg sto i dusjen kom det inn noen på rommet, men sprang fort ut da jeg ropte hvem det var. Jeg prøvde da å skifte rom, men fikk kontant NEI tilbake. Jeg hadde fått det jeg hadde betalt for. Grunnen til at jeg var der var at jeg var i et bryllup og brudeparet tok bryllupsnatten sin på dette hotellet. Jeg synes synd på dem. Alt i alt er dette et hotell med uhøflig og ubehagelig betjening som jeg aldri vil besøke igjen

Innlegg av iuliaale Dublin, Irland

Great stay and nice staff

We have arrived at this hotel after 1 am. The check in went well but unfortunately they have no food available during the night, so we end up starving till the morning. As we mentioned this to the hotel staff , they proceeded to give us an upgrade and we received a room with sea view. This was greatly appreciated! Perfect customer service. The view is unbelievable. Perfect spot to watch the sunrise. The hotel grounds are lovely too, and the beach is nice. The food served at the restaurant is amazing. I enjoyed it every day. The staff was very helpful with recommendations for trips and renting a car. The entertainment team is also great. Very nice people. I would recommend this hotel if you wish to stay in Faliraki. Thank you to all the staff for doing a great job.

Innlegg av Alexandra-AlexTravel

Very comfortable, peaceful and spacious hotel, our favorite for six years

We have been regular guests of this beautiful hotel for six years. They were resting in August 2019. The hotel is very comfortable, peaceful and spacious. Beautiful well-maintained territory, a system of pools with warm water, lazy river. The special advantages of the hotel are the beach and restaurant. Every day a themed dinner, the menu is not repeated for two weeks. There is an opportunity to order a la carte dishes in addition to the buffet. The food is varied and of the highest quality - both the products themselves and the dishes. Abundance of fresh fruit. Its private beach with comfortable sunbeds. Sunbeds and umbrella are located far apart. Clean, well maintained beach, convenient access to the sea. In the hotel quietly, quietly, there are no turns at restaurant, on the beach, in gym. There is no feeling of big noisy hotel, hotel guests generally solid people having a rest without children. I would like to note the high qualification of the hotel staff and express sincere gratitude for courtesy, responsiveness and readiness to create the most favorable conditions for rest.

Innlegg av Cheshiretourist2 Appleton, Storbritannia

A week in the sun

This was a last minute booking we made and we were pleasantly surprised. Within the immediate boundaries of the hotel I couldn't find fault. It is an extremely nice hotel with very nice rooms and facilities. The pool area was never crowded and loungers were always available. The restaurant was excellent from the service to the food. It had a tremendous selection and if requested there were `specials' available which were served to our table at no extra charge. The rest was self service but I have never heard of Beef Wellington being on a self service menu and it was delicious! The bar was nice and relaxing although there was not a lot of entertainment in the evening, however the sister hotel next door was a lot livelier if you wanted that sort of thing. There are bus stops outside the front of the hotel which take you up the coast towards Lindos or down to Rhodes Town which is well worth a visit. There is a small fairground across the road with a large ferris wheel but I think that children would soon grow tired of it as there weren't many other rides. Next to that there is a water park which we didn't visit and also a few shops just down the road but apart from that there is very little nearby to stroll to in the evening. The Beach is pebbles and you have to navigate across large stones once in the water before you get to a depth where you can swim. So all in all a lovely place but after you have had dinner in the there is not too much to do apart from the sister hotels entertainment of course. We opted for dinner bed and breakfast but quite a lot went for all inclusive and they seemed to be taking full advantage of it in the sister hotel's bar where the entertainment was.

Innlegg av MM_luckyL London, Storbritannia

I probably will be back

All staff were very friendly and helpful : reception, cleaning, spa, restaurant and entertaining team. ( Thanks you guys) Very good breakfast, big choice. Clean. Every day aqua aerobic was a fun :) Good to start a day from soft gym. I had a best massage in my live ( I do get massage regularly and can compare.). Rumiana thanks a lot. :)