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Wonderful Cretan hospitality
Warm hospitality from the staff and family, great food, clean rooms and a perfect location right on the beach - We had a really pleasant stay at this hotel. We live on the north side of Crete and know the island very well - came here for a change of scenery - so glad we did as we were thoroughly spoiled by the family who own this hotel. We’ll definitely be back and have already recommended it to many of our friends.
You'll wish to come back here
It's one of the places I would consider to visit again (even though in general I prefer to explore new places). It just felt good to be there. Both the hotel itself and its location made you feel comfortable that you've made a good decision when choosing your destination. As for the hotel, I really can't complain. Delicious food, helpful staff, spacious and clean rooms (lot of them with sea view), located just a few steps from the beach (and 1 minute walk to 2 different supermarkets). We were also very surprised that we could keep our room for late check out without additional charge. Highly recommended!
Great value for money and really worth recommending hotel
We really enjoyed our stay in Alianthos Beach Hotel. First of all - Staff is amazing. All of them are really helpful and friendly. They helped us to organize 2 trips, ensure lunch boexes and even let us stay longer in one room as we had a flight back in the evening. Rooms are clean and spacious - not luxury but they have everything you need. We booked a package with breakfest and dinner and despite Covid19 circumstences they were served perfectly fine. Last but not least hotel is very well located - right by the beautiful beach of Plakias.
Still a great location but there were issues with the booking
This was our 3rd stay and last year there wasn't a room for us on our first night and they wanted to move us out of our room at one point during the week last year and came to find us on the beach to ask us to move as there was a disabled guest who needed our room and made us feel very guilty and then said oh never mind it was a mistake! And on the last day our flight was a late one so we asked if there was a room we could use to change etc they said no but when they saw us hanging about they said oh you can have a room to change! This year we booked again and arrived and they were all smiles to see us but yet again we had to stay in one of their other apartments for the first night. Oh you can stay in the apartment for the week if you want they said. No we want to stay here in the hotel that's why we booked it! We got a room in the morning, but it was probably the least attractive room we have had in the 3 times we've stayed there. We love Plakias, the beach and all the places to eat and really look forward to our September trips there but they really do need to look after their guests better. I think they might be getting a bit complacent and need to be careful and it seems from other reviews that we are not alone in our experience. It's a shame because we thought we had found such a great little hotel.
Nice Breakfast but didn't stay there
I have been to Plakias 15 times & this holiday was special as it was our 30th wedding anniversary therefore paid £1800 for 2 weeks to stay here but from day one there was a problem. Arrived first day Tuesday 3rd and was advised by the management that there was a problem with our room (overbooked) and we had to stay at another hotel with a sea view for 4 nights and we could move in to the room we originally booked in. We were given the option to stay where we were or go to the Alianthos for the last ten days of our holiday, but if we chose to stay at the alternative apartment we would be charged a further 9 euros per day (90 euros ) which we thought was outrageous. Our most helpful Olympic rep Julie had a brief meeting with the owners & ourselves and it was agreed the 90 euros was waived and we could stay at the alternate hotel as we would not stay at the Alianthos beach due to being messed about. One week into our holiday the Alianthos came looking for me stating we had to move out of where we were staying, doing a u turn on what they had agreed with the Olympic rep and ourselves. Outraged by this my wife & myself had a heated meeting with the management & stated we were staying put & would not return to their hotel. We will be returning again to Plakias next year but will be giving this hotel a wide berth as they in my opinion treated both of us terribly.